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Garber Subaru - Service Center

Webster, NY

4.8
267 Reviews

267 Reviews of Garber Subaru - Service Center

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September 15, 2023

Great service, in and out real fast. Colin checked prices of headlights before doing the job. Like that they washed my car. That's an added plus, More

by SALYMALIBU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Vorndran
Sep 21, 2023 -

Garber Subaru responded

Salymalibu, we're glad to know you appreciated Colin's thoroughness and the quick service at Garber Chevrolet Subaru. The car wash is just our way of saying thanks!

September 14, 2023

The service was fast and right the first time. Battery died and got a jump to get to service center. They gave me loaner for overnight, and the problem was resolved the next afternoon. More

by GSANTEEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
Sep 20, 2023 -

Garber Subaru responded

We're glad to know our team at Garber Chevrolet Subaru was able to assist you promptly and efficiently! Thank you for sharing your experience, we appreciate it. Safe travels ahead!

September 13, 2023

Pleasant, efficient, ready when needed. Expensive to replace a battery. Hope it lasts.thank you. More

by PARMCEDE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Young man with dark hair
Sep 19, 2023 -

Garber Subaru responded

Parmcede, thank you for trusting Garber Chevrolet Subaru with your business!

September 13, 2023

I gave 1 star because I couldn't give 0 stars. I waited 2.5 hrs and work on my car was never begun. Called to make an appt yesterday for new rear brakes and rotors. Ashley said that 9:30 AM would More

by DSMITH60
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Colin
Sep 15, 2023 -

Garber Subaru responded

I'm really sorry to read about your experience. It's clear we didn't meet expectations in terms of communication and timeliness, which is not the level of service we strive for. I understand how frustrating this must have been and would like to discuss it further with you directly so that we can work towards a resolution together. Please reach out at your earliest convenience. Wayne Barwald Fixed Operations Director (585) 671-5399 WBarwald@garberwebster.com

September 12, 2023

thay have a very professional team. I am very pleased with the service Keep up the good work More

by BODDERYWEBSTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin but he's no longer and John Macdonald and Colin Vorndran
Sep 18, 2023 -

Garber Subaru responded

Bodderywebster, it was our pleasure to assist you. Thank you from all of us here at Garber Chevrolet Subaru!

September 11, 2023

They have been. Very helpful and friendly! Collin explained everything about the situation and helped me to understand More

by Corky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Vorndran
Sep 13, 2023 -

Garber Subaru responded

Corky, we're delighted to know that Collin was able to provide you with the helpful and friendly service we strive for at Garber Chevrolet Subaru. Thanks for sharing your experience!

September 10, 2023

Great customer service. Highly recommended. Friendliness and courteous service is important to me. Was giving a loaner since the service was going to take a while. More

by PARAMIROSA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Skrynski
Sep 13, 2023 -

Garber Subaru responded

Paramirosa, we're delighted to know you had a great experience with our team at Garber Chevrolet Subaru. We always aim for top-notch customer service and it's wonderful to see that reflected in your visit. Thanks for the recommendation!

September 08, 2023

Always great service and friendly people and love my clean car when I pick it up More

by QUIETTYM51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I can’t remember his name
Sep 12, 2023 -

Garber Subaru responded

All of us at Garber Chevrolet Subaru are happy to see this wonderful feedback! Thank you, Quiettym51!

September 08, 2023

This was the best experience in buying a new car ever. Big John was GREAT he answered all our questions and made the process so easy. Thank You BIG JOHN. More

by SEABEE40
Recommend Dealer
Yes
Employees Worked With
John Freillo
Sep 11, 2023 -

Garber Subaru responded

We're delighted to know that your car buying experience with Big John at Garber Chevrolet Subaru was a great one! Thank you for the positive feedback, and we hope you enjoy your new vehicle.

September 08, 2023

Courteous, professional. The sales people made the experience easy. I really enjoy my new vehicle. More

by Tessy
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cleason Leasure
Sep 11, 2023 -

Garber Subaru responded

We are more than pleased to hear that our team delivered a professional and courteous service which made your experience a success from start to finish. It was our pleasure to assist you with your vehicle needs. Our team truly appreciates your business and hope to work with you for your future car needs! Safe travels!

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