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Garber Subaru - Service Center

Webster, NY

4.8
267 Reviews
Call Service Center (585) 671-5399

267 Reviews of Garber Subaru - Service Center

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October 27, 2023

This is my 2nd Ascent from here! I highly recommend this place for a car! More

by NMC0920
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Trinity D
Report | Print
Nov 10, 2023 -

Garber Subaru responded

Nmc0920, thank you for continuing to trust Garber Chevrolet Subaru with your business!

October 27, 2023

I was very pleased with my service experience. The employees were personable and informative. The process seemed efficient. The snacks and coffee provided were a much appreciated bonus! The wai More

by MEDPEANUT8392
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin
Report | Print
Nov 13, 2023 -

Garber Subaru responded

We're glad to know you had a positive service experience at Garber Chevrolet Subaru! It's great that our team was able to provide informative and efficient service, while also keeping you comfortable. Thanks for the feedback - we appreciate it!

October 27, 2023

I’m not going to be doing business with you anymore because I found another repair shop that is less expensive and they only recommend what is needed. More

by KAREN.PONTINE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
All
Report | Print
Oct 30, 2023 -

Garber Subaru responded

Karen, We're sorry to see you go and appreciate your past business. We strive for competitive pricing while maintaining quality service, so it's disappointing to learn that we didn't meet those expectations in your case. If there is anything else you'd like us to know or if ever you decide to give us another chance, please don't hesitate to reach out directly. Thank you, Jordan Poluch Subaru Service Manager JPoluch@garberwebster.com (585) 671-5399

October 26, 2023

Colin was very professional and explained things clearly to me. Other staff were personable and helpful as well. Waiting area was neat and clean. More

by JULPAULSEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin
Report | Print
Nov 09, 2023 -

Garber Subaru responded

Jul, it's great to know that Colin and the rest of our team at Garber Chevrolet Subaru were able to provide you with a clear explanation and friendly service. We're glad you found our waiting area neat as well! Thanks for your review.

October 23, 2023

All the employees were courteous, and helpful. The service was prompt. I was kept informed of the progress during the time I was waiting for my car. The service corrected my problem . More

by T Mercer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Nov 07, 2023 -

Garber Subaru responded

We're glad to know that you had a positive experience with our team at Garber Chevrolet Subaru. It's great to see that the service was prompt and your issue got resolved! Thanks for sharing this feedback.

October 18, 2023

The Subaru staff go above and beyond in their service. Totally happy with each of them. More

by EAPETTY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember their names.
Report | Print
Nov 01, 2023 -

Garber Subaru responded

We are thrilled to see that our team went above and beyond to make your experience a great one. Thank you so much for supporting our dealership, and we look forward to seeing you next time!

October 16, 2023

My recent purchase of a used Chevrolet 1500 was a pleasant experience with Jeff Knickerbocker. More

by FARMERGREENE
Recommend Dealer
Yes
Employees Worked With
Jeff Knickerbocker
Report | Print
Oct 31, 2023 -

Garber Subaru responded

Farmergreene, it was our pleasure to assist you. Thank you from all of us here at Garber Chevrolet Subaru!

October 15, 2023

Always helpful. Always dependable, Traded my old car from another dealership and found Garber more interested in their customers needs. More

by MOM2BIRK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin, Elvis
Report | Print
Oct 20, 2023 -

Garber Subaru responded

We're delighted to know you found our team at Garber Chevrolet Subaru helpful and dependable. We always strive to put the needs of our customers first, so it's great that we hit the mark with you! Thanks for your support.

October 14, 2023

Easy making appointments. Always pleasant people working, I never have to wait too long.. Happy Customer 😎 More

by DEBRAAPALMER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember name
Report | Print
Oct 20, 2023 -

Garber Subaru responded

Debra, we're glad to know that you've had consistently pleasant experiences with our team at Garber Chevrolet Subaru. Thanks for being a happy customer!

October 13, 2023

Great service all around. From the friendly greeting to the free carwash. Very satisfied with the visit. More

by MFACZAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
Report | Print
Oct 18, 2023 -

Garber Subaru responded

We're glad to know you enjoyed your visit at Garber Chevrolet Subaru! Thanks for appreciating our service and the complimentary car wash. We look forward to seeing you again soon!

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