Back

Garber Subaru - Service Center

Webster, NY

4.8
267 Reviews

267 Reviews of Garber Subaru - Service Center

Sort by
January 06, 2024

Ashley was hands down one of the most amazing people I have ever delt with at a dealership. She was super caring , she kept me updated through out my cars entire services, she truly did an amazing job ! T More

by ANTHONY_LEONE77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Elliott
Jan 19, 2024 -

Garber Subaru responded

Anthony, we're delighted to know that Ashley provided such excellent service during your visit at Garber Chevrolet Subaru. We appreciate the kind words and will be sure to pass them along!

January 04, 2024

The hospitality was that I’ve not experienced for a vehicle service before. One of the best. Happy customer. Next time, maybe throw in some free tint or something 😜 would recommend going there for the More

by JAKESTEIN1346
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember :’(
Jan 19, 2024 -

Garber Subaru responded

Jake, we're glad to know you had such a positive experience at Garber Chevrolet Subaru! We'll pass on your kind words about our team member. Thanks for the recommendation and see you next time - maybe with that free tint!

January 01, 2024

It scares me when a dealership can not retain service writers, Glad that you still have Jack as he knows my vehicles and gets what I need done quickly and right. More

by dorotheaprine1968
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MacDonald, Jack
Jan 18, 2024 -

Garber Subaru responded

Dorothea, we're glad to know that Jack has been able to provide you with the quick and efficient service you need at Garber Chevrolet Subaru. We appreciate your feedback!

December 31, 2023

Mike inzingia took great care of us! The team at garber were a pleasure to work with. Thank you!!! Love my new car More

by CCOOP905
Recommend Dealer
Yes
Employees Worked With
Mike
Jan 17, 2024 -

Garber Subaru responded

We're so glad to know that Mike and the rest of our team at Garber Chevrolet Subaru were able to assist you! Enjoy your new car, we appreciate your support.

December 31, 2023

Great service and took care of us when there was a hiccup with our bumper. Highly recommend! More

by JMB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan
Jan 17, 2024 -

Garber Subaru responded

We are honored to receive such a high recommendation from you. All of us at Garber Chevrolet Subaru appreciate your support, and we’re glad to hear that our team went above and beyond to help you.

December 31, 2023

Asked about 2 items to be fixed -- loud winning sound and a clinking sound. Winning sound fixed but for the 2nd time in about 6 weeks the clinking sound was not. Heat shield removed but was not the issue so More

by WWALTERS3
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Just Jake in the service area. Don't know who did or don't do the work.
Jan 03, 2024 -

Garber Subaru responded

I'm sorry to read about the issue with your vehicle. It's important that we address all of our customers' concerns accurately and efficiently, so it's disappointing to learn that this hasn't been your experience. We appreciate you giving us another chance to correct this for you - please reach out directly so we can ensure a thorough follow-up and ride along for the clinking noise issue. Thank you, Jordan Poluch Garber Subaru Service Manager JPoluch@garberwebster.com (585) 671-5390

December 29, 2023

Very personable, easy to work with and worked hard to find us a deal that matched our budget. Great salesman...great car! More

by AALOISIO0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cleason Leasure, Jeremiah and Collin
Jan 16, 2024 -

Garber Subaru responded

We're so glad to know you had a great experience with our team at Garber Chevrolet Subaru! We always strive to find the best deals for our customers. Enjoy your new car and thank you for choosing us!

December 29, 2023

Jack and Dom in service are always department great and the service is fast and efficient More

by JMCGRATH2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack McDonald
Jan 17, 2024 -

Garber Subaru responded

Thank you for your recommendation and glowing review! We are thrilled we were able to provide you with an exceptional experience. All of us at Garber Chevrolet Subaru look forward to working with you again in the future.

December 27, 2023

A huge shout out to Ashley, service advisor at Garber Subaru in Webster. Needed some work done on my 14yr old beloved Outback for maintenance and traveling this winter. Ashley made sure all my questions More

by lindalu265
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Elliott
Jan 15, 2024 -

Garber Subaru responded

We're so glad to know that Ashley was able to assist you with your Outback's maintenance at Garber Subaru. It's great hearing how she addressed all of your questions and concerns efficiently! Safe travels this winter, we'll be here if you need us in the future!

December 26, 2023

This dealer has everything: great salespeople, a well trained service department, professional management and a state of the art facility! More

by RJTTHREE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Len Ciotta, Tech man Bruce
Jan 15, 2024 -

Garber Subaru responded

We're so glad to know you had a positive experience with our team and facilities at Garber Chevrolet Subaru! We strive for excellence in all areas, and your feedback is much appreciated. Thank you!

...
15
...