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Garber Subaru - Service Center

Webster, NY

4.8
267 Reviews
Call Service Center (585) 671-5399

267 Reviews of Garber Subaru - Service Center

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January 27, 2024

Friendly, accurate and timely service . My car interior was even cleaned :) what a pleasant surprise! More

by JRBEIKIRCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember
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Feb 09, 2024 -

Garber Subaru responded

JRBEIKIRCH, we're glad to know you had a positive experience with our service at Garber Chevrolet Subaru. It's always nice when there are pleasant surprises like a clean car interior! Thanks for the review.

January 27, 2024

I like the fact that when I call for an appointment I talk with a person at the service center. Not at some remote location were I end up having to explain myself multiple times. More

by TROHRBAU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley and Jordan
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Feb 09, 2024 -

Garber Subaru responded

We're glad to know that our direct communication at Garber Chevrolet Subaru Service Center is appreciated! We always aim for a smooth and efficient process. Thanks for your positive feedback!

January 24, 2024

It took months to get the part and the Subaru 800 number told me this dealership had not shared the multiple complaints they’ve had about wheel well guards from multiple custom Therefor the 800 number didn’ More

by JEANETTEALTAVELA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure
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Jan 25, 2024 -

Garber Subaru responded

We're sorry to learn about the delay you experienced with your part and any miscommunication that may have occurred. We take customer feedback seriously, as it helps us improve our service. It's important for us to understand more about this situation so we can address it properly. Please reach out at your earliest convenience so we can discuss further details of your experience. Thank you, Jordan Poluch Service Manager JPoluch@garberwebster.com (585) 671-5390

January 16, 2024

Jackson was pleasant,courteous and responsive to what I wanted checked. Speedy complete service by the service department. More

by JWARM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackson
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Jan 31, 2024 -

Garber Subaru responded

JWARM, it's great to know that Jackson and our service department at Garber Chevrolet Subaru were able to provide you with efficient and courteous assistance. Thanks for sharing your experience!

January 14, 2024

Smooth. Great deal. Len Ciotti is the best. Made it happen and made it easy. More

by JMACDONALD5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Len Ciotti. Jeff Holtz. Collin.
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Jan 30, 2024 -

Garber Subaru responded

We appreciate you choosing Garber Chevrolet Subaru and for sharing this feedback with us! We strive to deliver top-notch service every time and are glad we could make buying your new vehicle as easy as possible. We look forward to working with you again in the future. Safe travels!

January 13, 2024

Jeff Knickerbocker is incredibly helpful and eager to make buying a new vehicle a pleasant and exciting experience! I very highly recommend him and Garber. I will never go anywhere else! More

by TPRATT0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Knickerbocker and Trenton
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Jan 26, 2024 -

Garber Subaru responded

We're so glad to know that Jeff made your car buying experience pleasant and exciting at Garber Chevrolet Subaru! Your recommendation means a lot. We look forward to serving you in the future!

January 11, 2024

I have leased 4 vehicles from Garber , so far it’s gone smoothly. I would definitely recommend them More

by KRITALL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick
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Jan 26, 2024 -

Garber Subaru responded

We take immense pride in our team’s ability to provide exceptional service to our guests, and it’s wonderful knowing you have experienced exactly that over the years. It’s our pleasure to continue to be there for you and your vehicle needs. All of us at Garber Chevrolet Subaru look forward to seeing you again.

January 10, 2024

First time going for checkup. Will definitely go back.🌟 good service and friendly staff so what’s not to like? More

by DIMARTINOMA
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Don’t know. Sorry
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Jan 25, 2024 -

Garber Subaru responded

We're glad to know you had a positive first experience with us at Garber Chevrolet Subaru! Our team always aims for friendly service. Looking forward to seeing you again in the future!

January 10, 2024

Enjoyed working with the sales team and the service department representatives. Second Subaru, looking forward to many years of quality service to come. More

by STAKATCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Len Citti, Anthony Intini
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Jan 11, 2024 -

Garber Subaru responded

We're delighted to know you had a positive experience with our sales and service teams at Garber Subaru. Enjoy your second Subaru, we look forward to providing quality service for many years ahead!

January 08, 2024

Excellent customer service. I had an easy and relaxing experience buying my first new car. More

by ROAKES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cleason
Report | Print
Jan 23, 2024 -

Garber Subaru responded

We appreciate you choosing Garber Chevrolet Subaru and for sharing this feedback with us! We strive to deliver top-notch service every time and are glad we could make buying your first new vehicle as easy as possible. We look forward to working with you again in the future. Congratulations and safe travels!

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