Back

Garber Subaru - Service Center

Webster, NY

4.8
283 Reviews

283 Reviews of Garber Subaru - Service Center

Sort by
February 15, 2025

I love this dealership and brag about it to everyone. From sales to service they are polite, friendly , knowledgeable and highly professional. More

by HSN0418
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Departmeny
Feb 17, 2025 -

Garber Subaru responded

Thank you for your confidence in Garber Chevrolet Subaru, and for your business. We are grateful to have you as a customer! We appreciate you spreading the word!

February 10, 2025

Excellent. Everyone in the office is so friendly and helpful. The woman I worked with was knowledgeable, she told me what she thought it would be and she was ri More

by Ann Austin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I can't remember her name, but she was excellent!
Feb 12, 2025 -

Garber Subaru responded

The team at Garber Chevrolet Subaru loves seeing great reviews! Thank you, Ann!

February 06, 2025

It’s always a pleasure to visit Garber Subaru. Everyone there is friendly, kind and working for the client and the best possible outcome for that customer. Their work has always been impeccable an More

by GIORDANO112664
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Elliott
Feb 07, 2025 -

Garber Subaru responded

Thank you so much for this fantastic review. Happy customers are what we always strive for, so reading this made my day! If there’s anything Garber Chevrolet Subaru can do for you in the future, please don’t hesitate to reach out to us.

January 29, 2025

The service advisor was very friendly and addressed my initial concern when I dropped off my car. She kept me updated and reassured me that it was not a safety concern and did not need any work done. Ho More

by NORINE.AMATO
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
Feb 05, 2025 -

Garber Subaru responded

Thank you so much for this fantastic review. Happy customers are what we always strive for, so reading this made my day! I’m thrilled that we were able to help. If there’s anything Garber Chevrolet Subaru can do for you in the future, please don’t hesitate to reach out to us.

January 29, 2025

They made the experience smooth and easy. Chris was great to work with. I would recommend Garber Subaru to anyone. More

by TFOSTER70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NA
Feb 05, 2025 -

Garber Subaru responded

The team at Garber Chevrolet Subaru loves seeing great reviews! Thank you, Tfoster70!

January 27, 2025

Very approachable and easy to talk with, knowledgeable, and they did what they said. Outstanding customer service! More

by JBARONE6140
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley and Dan
Jan 29, 2025 -

Garber Subaru responded

We are thrilled to see your positive review! The Garber Chevrolet Subaru team looks forward to your next visit with us. Take care!

January 24, 2025

The service advisors are very friendly and explain what needs to be done as well as recommending how to contact Subaru corporate for additional support if needed. The sales staff provide useful information More

by CSULLIV2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley, Jack, Chris, Christopher
Jan 29, 2025 -

Garber Subaru responded

Thank you so much for this fantastic review. Happy customers are what we always strive for, so reading this made my day! If there’s anything Garber Chevrolet Subaru can do for you in the future, please don’t hesitate to reach out to us.

January 19, 2025

“Scheduled” oil change took 1. 5 hours! More time than I expected or wanted to wait More

by LORMFRANK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Elliott
Jan 24, 2025 -

Garber Subaru responded

We apologize for the longer than expected wait and thank you for your feedback. We are continually working on improving wait times and appreciate your feedback.

January 12, 2025

I was provided with a video of my car showing me the inspection as it was being serviced CSR informed me of the repairs that should be done and made sure I agreed. She was very helpful and polite. More

by ROM91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Elliot
Jan 13, 2025 -

Garber Subaru responded

We’re so glad to hear that you found the video inspection helpful and that our CSR took the time to explain the necessary repairs while ensuring you were fully informed. Providing clear communication and great customer service is something we really strive for, and it’s wonderful to hear that we met your expectations. If you need anything else or have further questions, feel free to reach out!

January 11, 2025

Everyone at Garber is always friendly, professional and wanting to give outstanding service, whatever the problem. They even give a complimentary car wash when the job is done, whether the job is hours or More

by GIORDANO112664
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Elliott
Jan 13, 2025 -

Garber Subaru responded

Thank you so much for your wonderful feedback! We're delighted to hear that you consistently receive friendly, professional service from our team at Garber. It’s great to know that our efforts to make you feel welcome and appreciated stand out, and we’re glad you enjoy the complimentary car wash as well! We truly value your loyalty and look forward to continuing to serve you!

1
...