Garber Subaru

I was told the problem was a loose connection and i paid for it. Couple weeks after same problem took it back now i was told it was two relays. Got Charged 300 for parts and labour it took 4 days. Couple we for it. Couple weeks after same problem took it back now i was told it was two relays. Got Charged 300 for parts and labour it took 4 days. Couple weeks after that same problem THIS TIME it was the pedal switch. Got my car back this time and the car vibrates took it back all of a sudden i have bent rims and my car wasnt vibrating before it took it in. WORST EXPERIENCE EVERY More

Was told that the problem I was having with my car was under warrantee. Then, they found that the problem was not what the error code said it was, and that part of the car was not under warrantee. I tol under warrantee. Then, they found that the problem was not what the error code said it was, and that part of the car was not under warrantee. I told them what the code was and what the problem was that they "found" and they still charge me a $95 diagnostic fee. They pull your car apart for less than an hour, charge you the diagnostic fee, and then charge you again on the labor to take the car apart to actually fix the problem. Dishonest business. Will NEVER go back to Doyle. More

This was by far the best experience I have had in shopping and purchasing a car. Tim was extremely helpful and knowledgeable. The entire process was seamless. I have purchased and leased several vehi shopping and purchasing a car. Tim was extremely helpful and knowledgeable. The entire process was seamless. I have purchased and leased several vehicles from the Rochester area dealers. I can not think of any other Dealer that compares. Way to go Doyle Chevrolet! Thank you! More

DO NOT USE THIS DEALER: These guys are crooks – They serviced my car and told me the tiers had a failure and they could not align my car. I asked if the tires were covered under the “Bumper to bumper wa serviced my car and told me the tiers had a failure and they could not align my car. I asked if the tires were covered under the “Bumper to bumper warranty” and told no, so I authorized the repair. Once I got my car back and read the warranty I found it did cover tiers. When I called them back, they changed their story to the tires were worn out (even though the service manager told me they had sufficient tread). The worst past is the service person Paul Poppoon told me he has never serviced a tier under warranty – He had to go to a car in their lot to even read the warranty. Mark Doyle would not even bother to return a phone call. DO NOT SUPPORT THESE CROOKS – I HOPE THEY GO OUT OF BUISNESS. I WILL NOT BUY GM AGAIN THANKS TO DOYLE!!! Liked: Disliked: More

my wife and i walked the frount n/c line for at least ten min. business must be good no one came near us. two salesman stared at us like we had two heads. we wear dressed nicly and with a two yr old trade. min. business must be good no one came near us. two salesman stared at us like we had two heads. we wear dressed nicly and with a two yr old trade. More

too long to get work done, loaner vehicle was filthy, service advisor , not very professional ! condition of vehicle upon pick up was not very good, was supposedly washed, looked like it just came out of service advisor , not very professional ! condition of vehicle upon pick up was not very good, was supposedly washed, looked like it just came out of a rain storm, dirt spots , spotted windows, mechanics greasy foot prints on rocker panel, what should have taken a day to do , took (3) days More

I bought a new car at Doyle's in 1995. At the time, they sold me a six-year extended warranty with the sales pitch, "If you don't have to make any claims on the warranty, you get a FULL REFUND of the purcha sold me a six-year extended warranty with the sales pitch, "If you don't have to make any claims on the warranty, you get a FULL REFUND of the purchase price. That's how the warranty operates".<br><br>Six years later, after not having to use the warranty, I call to get my refund. Suddenly, I get a whole new story. The "FULL REFUND" isn't how the warranty normally operates, it was a "special promotion" at the time I bought the car. That's not what I was told initally, and now I'm also told that I have to produce a "letter" that I was supposedly given, indicating that I was entitled to the refund. Obviously, no such letter was ever provided.<br><br>I argued with the dealership, contacted General Motors, the New York State Attorney General's office, and the local BBB. All to no avail. Doyle Chevrolet LIED to them, just as they LIED to me in 1995.<br><br>This all happened in October of 2001. I will NEVER set foot on their lot again, and I caution anyone who does business with their sales deparment...Make sure that you get everything ON PAPER, and IN TRIPLICATE!<br><br>It's too bad, because their service department always treated me very well, and did good work. More