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Garber Subaru
Webster, NY
555 Reviews
Here in the Webster NY area, when drivers are searching for the renowned quality and caliber of a reliable Subaru vehicle, they know they can come to Garber Subaru Rochester. We've been your local home for these great vehicles for some time now, and we look forward to continuing to serve New York drivers with brand-new and pre-owned vehicles for a long time to come. We're committed to serving our customers in Irondequoit, Rochester and Penfield with sales, selection, service, financing, and much more.
From browsing our showroom for options that fit your lifestyle to connecting you to the right Subaru model and finalizing the buying process, we can guide you through it all at your pace. Our sales team gives you the freedom to explore vehicles and learn more by providing all the relevant information, while our finance team is able to provide clear information on payment, and our service and parts teams can help keep your Subaru Forester, Crosstrek, Outback?, Impreza or Ascent running at its best. With this type of care, you can be confident that we're the place to take care of all your automotive needs.
See what a difference topnotch customer service can make on your vehicle-shopping journey. Stop by and visit us in Webster NY. We're conveniently located for the entire Irondequoit, Rochester and Penfield area and we look forward to helping you revolutionize your entire car-shopping experience. Let our teams of automotive experts answer all your questions and work with you towards getting the vehicle and the finance plan of your dreams.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday 7:30 AM - 1:00 PM
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Showing 555 reviews
May 03, 2011
This was by far the best experience I have had in shopping and purchasing a car. Tim was extremely helpful and knowledgeable. The entire process was seamless. I have purchased and leased several vehi shopping and purchasing a car. Tim was extremely helpful and knowledgeable. The entire process was seamless. I have purchased and leased several vehicles from the Rochester area dealers. I can not think of any other Dealer that compares. Way to go Doyle Chevrolet! Thank you! More
by ronaldsharpe
Employees Worked With
Tim VanWie
Helpful March 28, 2011
DO NOT USE THIS DEALER: These guys are crooks – They serviced my car and told me the tiers had a failure and they could not align my car. I asked if the tires were covered under the “Bumper to bumper wa serviced my car and told me the tiers had a failure and they could not align my car. I asked if the tires were covered under the “Bumper to bumper warranty” and told no, so I authorized the repair. Once I got my car back and read the warranty I found it did cover tiers. When I called them back, they changed their story to the tires were worn out (even though the service manager told me they had sufficient tread). The worst past is the service person Paul Poppoon told me he has never serviced a tier under warranty – He had to go to a car in their lot to even read the warranty. Mark Doyle would not even bother to return a phone call. DO NOT SUPPORT THESE CROOKS – I HOPE THEY GO OUT OF BUISNESS. I WILL NOT BUY GM AGAIN THANKS TO DOYLE!!! Liked: Disliked: More
by mertzer
Employees Worked With
Paul Papoon
June 06, 2007
my wife and i walked the frount n/c line for at least ten min. business must be good no one came near us. two salesman stared at us like we had two heads. we wear dressed nicly and with a two yr old trade. min. business must be good no one came near us. two salesman stared at us like we had two heads. we wear dressed nicly and with a two yr old trade. More
by david k
Employees Worked With
no one
May 17, 2007
too long to get work done, loaner vehicle was filthy, service advisor , not very professional ! condition of vehicle upon pick up was not very good, was supposedly washed, looked like it just came out of service advisor , not very professional ! condition of vehicle upon pick up was not very good, was supposedly washed, looked like it just came out of a rain storm, dirt spots , spotted windows, mechanics greasy foot prints on rocker panel, what should have taken a day to do , took (3) days More
by andy1
October 28, 2003
I bought a new car at Doyle's in 1995. At the time, they sold me a six-year extended warranty with the sales pitch, "If you don't have to make any claims on the warranty, you get a FULL REFUND of the purcha sold me a six-year extended warranty with the sales pitch, "If you don't have to make any claims on the warranty, you get a FULL REFUND of the purchase price. That's how the warranty operates".<br><br>Six years later, after not having to use the warranty, I call to get my refund. Suddenly, I get a whole new story. The "FULL REFUND" isn't how the warranty normally operates, it was a "special promotion" at the time I bought the car. That's not what I was told initally, and now I'm also told that I have to produce a "letter" that I was supposedly given, indicating that I was entitled to the refund. Obviously, no such letter was ever provided.<br><br>I argued with the dealership, contacted General Motors, the New York State Attorney General's office, and the local BBB. All to no avail. Doyle Chevrolet LIED to them, just as they LIED to me in 1995.<br><br>This all happened in October of 2001. I will NEVER set foot on their lot again, and I caution anyone who does business with their sales deparment...Make sure that you get everything ON PAPER, and IN TRIPLICATE!<br><br>It's too bad, because their service department always treated me very well, and did good work. More
by leadfoot4
