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Garber Subaru

Webster, NY

Overview
Reviews
Vehicles
4.9
728 Reviews
Here in the Webster NY area, when drivers are searching for the renowned quality and caliber of a reliable Subaru vehicle, they know they can come to Garber Subaru Rochester. We've been your local home for these great vehicles for some time now, and we look forward to continuing to serve New York drivers with brand-new and pre-owned vehicles for a long time to come. We're committed to serving our customers in Irondequoit, Rochester and Penfield with sales, selection, service, financing, and much more. From browsing our showroom for options that fit your lifestyle to connecting you to the right Subaru model and finalizing the buying process, we can guide you through it all at your pace. Our sales team gives you the freedom to explore vehicles and learn more by providing all the relevant information, while our finance team is able to provide clear information on payment, and our service and parts teams can help keep your Subaru Forester, Crosstrek, Outback?, Impreza or Ascent running at its best. With this type of care, you can be confident that we're the place to take care of all your automotive needs. See what a difference topnotch customer service can make on your vehicle-shopping journey. Stop by and visit us in Webster NY. We're conveniently located for the entire Irondequoit, Rochester and Penfield area and we look forward to helping you revolutionize your entire car-shopping experience. Let our teams of automotive experts answer all your questions and work with you towards getting the vehicle and the finance plan of your dreams.
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740 Ridge Road

Webster, NY

14580

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Showing 728 reviews

March 22, 2024

I have worked with Jeff before and am very satisfied with his willingness to work within my budget. More

by Lou529
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Knickerbocker
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Apr 12, 2024 -

Garber Subaru responded

It's great to hear Jeff is always willing to work within your budget. We understand the importance of staying in budget! Thanks for sharing your positive experiences!

March 22, 2024

I was quoted $566 for a battery replacement. I purchased the battery the next day at Subaru for $187. This is abusive and I don’t think I can go there anymore. No trust in your service company. More

by MARIATORRES-SANTIAGO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know the name.
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Apr 10, 2024 -

Garber Subaru responded

We're truly sorry to read about your experience. We strive for transparency and fair pricing, and it seems we missed that mark. Please feel free reach out at your earliest convenience if you would like to discuss further or have any pricing questions. It's important for us to gain your trust back if possible. Thank you.

March 21, 2024

Well for an express service visit for an oil change I think 1 1/2 hours is a bit much. More

by EJDELYSER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not know as they did not introduce themselves
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Apr 10, 2024 -

Garber Subaru responded

We are glad you found your service well but we're sorry about the wait time. We always aim to provide efficient service and are continuously trying to improve service times. Thank you for the feedback.

March 20, 2024

EXCELLENT SERVICE AS USUAL. THEY WENT ABOVE AND BEYOND TO MAKE ME HAPPY! HIGHLY RECOMMEND! More

by SASSYKITTEN57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JACK
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Apr 12, 2024 -

Garber Subaru responded

We're so thrilled to hear you had another excellent service visit at Garber Chevrolet Subaru. Thank you for the recommendation, it means the world to us!

March 20, 2024

I basically stopped at the dealership, without an appt. to get a quote on a broken back windshield wiper done at a car wash. I did not have to wait long for a quote and invoice to be processed. When arr More

by BARBITHACA24
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
not sure
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Apr 10, 2024 -

Garber Subaru responded

We're glad to know you had a positive experience at Garber Chevrolet Subaru! It's our goal to make every visit as seamless and efficient as possible. We appreciate your trust in us for both big and small issues, thank you!

March 19, 2024

Friendly, clean, prompt, professional, communication, First time using service center. Will use them again, when needed. More

by HONDO1966
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Skrynski
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Apr 10, 2024 -

Garber Subaru responded

We're glad to know your first visit to our service center at Garber Chevrolet Subaru was a positive one! We appreciate the feedback and look forward to assisting you again when needed. Safe travels until then!

March 19, 2024

Ashley was extremely competent and welcoming and provided an excellent level of service for my vehicle. More

by jackmill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
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Apr 10, 2024 -

Garber Subaru responded

We're glad to know Ashley provided excellent service during your visit at Garber Chevrolet Subaru. Your feedback is greatly appreciated, and we look forward to assisting you in the future!

March 19, 2024

Garber Subaru's service department is the best! Jack MacDonald and his team kept my 2011 outback in top notch condition. I so appreciated their attention to detail and their friendliness. They w More

by CONNIEGURSKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack MacDonald
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Apr 10, 2024 -

Garber Subaru responded

Connie, we're delighted to know that Jack and our service team at Garber Chevrolet Subaru have been able to keep your Outback in top shape. We appreciate the kind words and look forward to assisting with your new '24 Outback!

March 17, 2024

Trinity and the Garber team was excellent to work with. I felt like I got the right car for the right price and the financing department worked hard to get me an aggressive rate. More

by MATT.FLOWERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trinity
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Apr 10, 2024 -

Garber Subaru responded

We're glad to know you had a great experience with Trinity and our team at Garber Chevrolet Subaru! It's always rewarding for us to help customers find the right car at the right price. Thanks for your review, we appreciate it!

March 15, 2024

Great service and very professional staff! The video was also a new and welcomed addition. More

by MCHRISTI0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
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Apr 12, 2024 -

Garber Subaru responded

It's awesome to hear your service went great at Garber Chevrolet Subaru and that you enjoyed the video explanation. Thanks for sharing this positive experience- we appreciate it!

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