Garber Subaru

So I bought a used vehicle from Garber in Webster. First let me say if you need a wonderful salesperson, it is Anthony Suero. He is no pressure, authentic, impressionable and very helpful. As far as t First let me say if you need a wonderful salesperson, it is Anthony Suero. He is no pressure, authentic, impressionable and very helpful. As far as the dealership goes, it is top notch. I had a couple of minor issues (the vehicle is used after all) and the service dept. is terrific. They are polite, clean facility and took it in and fixed it right away, no charge. I highly recommend Anthony and Garber. More

Service department staff very friendly and knowledgeable. Even checked out the new Subaru models. Will see ya for next oil change Even checked out the new Subaru models. Will see ya for next oil change More

We came, we saw, we leased! Exactly what we wanted and glad it was Garber! We meant business and there was no games involved! Exactly what we wanted and glad it was Garber! We meant business and there was no games involved! More

Len Ciotti was great to work with. The dealership had what I was looking for. The dealership had what I was looking for. More

Transaction went smooth as possible. Chris and all the other fellas made a great deal. Chris and all the other fellas made a great deal. More

I didn't use the service center. You sent me the wrong survey. Better luck next time. You sent me the wrong survey. Better luck next time. More

Everyone is always very pleasant and helpful. Clean and organized facility. The new video service is very nice Clean and organized facility. The new video service is very nice More

Unfortunately I feel I should revise my previous 5 star review because while the experience of purchasing my car at Garber Subaru was excellent, there have been significant issues since the initial purchas review because while the experience of purchasing my car at Garber Subaru was excellent, there have been significant issues since the initial purchase. It’s been 3.5 months since I purchased a new car from them and I still have not received the title or registration for the car. My best guess is that Garber switched the information for my car and someone else’s, since according to the DMV and my insurance company, my registration is associated with a different car and different individual. I understand that mistakes happen, but the process of trying to get this fixed has been frustrating. My insurance company was the one who initially caught the mistake, and I had to inform Garber there was a problem - twice, in the case of the title. I had to reach out multiple times, to multiple people, via both phone and email over the course of nearly 2 weeks before I got a response beyond “we’re looking into it and will get back to you”, after which I wouldn’t hear back until the next time I reached out. I still haven’t gotten any answer on what happened with the title that was sent to some other individual and whether or not I need to be concerned about that, although I have asked at least twice. I understand that likely part of the reason it has been 6+ weeks since I informed Garber of the issues and I still haven’t received my paperwork is due to processing times at the DMV, but there has been seemingly no urgency on Garber’s part throughout the entire process. Beyond the initial mistake, it has been quite stressful to get so little response or information relating to such a large purchase, and I’ve invested a significant amount of time trying to figure this issue out with Garber, the DMV, and my insurance company. I am hesitant to use the car since I am at a very real risk of being ticketed or worse for not having the proper paperwork for a vehicle I bought 3.5 months ago. More

It was our first time buying a Subaru ever. We had a Nissan. The service was exceptional and they beat a competitors price. They spent an hour going over the car when we picked it up. Highl We had a Nissan. The service was exceptional and they beat a competitors price. They spent an hour going over the car when we picked it up. Highly recommended you stop over if you’re looking. They had 15 models of the Outlander in stock. More

Excellent service. I was well informed of what my car needed and able to approve the additional repairs via text which was very convenient. The shuttle was prompt and I was well informed of what my car needed and able to approve the additional repairs via text which was very convenient. The shuttle was prompt and the driver was great. Mike and Ashley went out of their way to make sure I was happy. Highly recommend! More