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Garber Subaru

Webster, NY

4.8
671 Reviews
Here in the Webster NY area, when drivers are searching for the renowned quality and caliber of a reliable Subaru vehicle, they know they can come to Garber Subaru Rochester. We've been your local home for these great vehicles for some time now, and we look forward to continuing to serve New York drivers with brand-new and pre-owned vehicles for a long time to come. We're committed to serving our customers in Irondequoit, Rochester and Penfield with sales, selection, service, financing, and much more. From browsing our showroom for options that fit your lifestyle to connecting you to the right Subaru model and finalizing the buying process, we can guide you through it all at your pace. Our sales team gives you the freedom to explore vehicles and learn more by providing all the relevant information, while our finance team is able to provide clear information on payment, and our service and parts teams can help keep your Subaru Forester, Crosstrek, Outback?, Impreza or Ascent running at its best. With this type of care, you can be confident that we're the place to take care of all your automotive needs. See what a difference topnotch customer service can make on your vehicle-shopping journey. Stop by and visit us in Webster NY. We're conveniently located for the entire Irondequoit, Rochester and Penfield area and we look forward to helping you revolutionize your entire car-shopping experience. Let our teams of automotive experts answer all your questions and work with you towards getting the vehicle and the finance plan of your dreams.
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740 Ridge Road

Webster, NY

14580

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Showing 672 reviews

January 27, 2024

I like the fact that when I call for an appointment I talk with a person at the service center. Not at some remote location were I end up having to explain myself multiple times. More

by TROHRBAU
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Ashley and Jordan
Feb 09, 2024 -

Garber Subaru responded

We're glad to know that our direct communication at Garber Chevrolet Subaru Service Center is appreciated! We always aim for a smooth and efficient process. Thanks for your positive feedback!

January 26, 2024

Christopher Scahill and Joel Williams were an absolute pleasure to work with! I visited in the morning to check out a used vehicle, and then we were back that evening to test drive and make a deal! They m More

by Stephanie Ruby
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Joel Williams, Chris Scahill
Feb 07, 2024 -

Garber Subaru responded

Stephanie, we're delighted to know that Christopher, Joel and Bruce made your experience at Garber Chevrolet Subaru a memorable one. We appreciate the recommendation! Enjoy your new vehicle!

January 25, 2024

I was all set to get a Subaru from another local dealership, but I wanted to give Garber Subaru a chance. Not only did I get the car I’ve always wanted, but at a great price as well! Austin, specifi More

by Achiang91
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Scott Voll and Austin Keegan
Feb 07, 2024 -

Garber Subaru responded

We're so glad to know you had a great experience with us at Garber Chevrolet Subaru! It's fantastic that Austin was able to help get you into the car of your dreams. We truly appreciate your recommendation and we'll always be here for any future needs. Safe travels in your new ride!

January 24, 2024

Very helpful and knowledgeable people, made buying a new traverse a fun experience, great job Todd,Bruce and Dean 👍 More

by coonfang60
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd, Bruce,Dean
Feb 07, 2024 -

Garber Subaru responded

We're delighted to know our team at Garber Chevrolet Subaru made your Traverse purchase a fun experience! Thanks for the shout out to Todd, Bruce and Dean. We appreciate it!

January 24, 2024

It took months to get the part and the Subaru 800 number told me this dealership had not shared the multiple complaints they’ve had about wheel well guards from multiple custom Therefor the 800 number didn’ More

by JEANETTEALTAVELA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure
Jan 25, 2024 -

Garber Subaru responded

We're sorry to learn about the delay you experienced with your part and any miscommunication that may have occurred. We take customer feedback seriously, as it helps us improve our service. It's important for us to understand more about this situation so we can address it properly. Please reach out at your earliest convenience so we can discuss further details of your experience. Thank you, Jordan Poluch Service Manager JPoluch@garberwebster.com (585) 671-5390

January 16, 2024

Jackson was pleasant,courteous and responsive to what I wanted checked. Speedy complete service by the service department. More

by JWARM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackson
Jan 31, 2024 -

Garber Subaru responded

JWARM, it's great to know that Jackson and our service department at Garber Chevrolet Subaru were able to provide you with efficient and courteous assistance. Thanks for sharing your experience!

January 14, 2024

Smooth. Great deal. Len Ciotti is the best. Made it happen and made it easy. More

by JMACDONALD5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Len Ciotti. Jeff Holtz. Collin.
Jan 30, 2024 -

Garber Subaru responded

We appreciate you choosing Garber Chevrolet Subaru and for sharing this feedback with us! We strive to deliver top-notch service every time and are glad we could make buying your new vehicle as easy as possible. We look forward to working with you again in the future. Safe travels!

January 14, 2024

The dealership was very clean, well organized and welcoming. All of the employees especially Trinity were very nice, friendly ,welcoming and very knowledgeable. Trinity was very helpful and kind in More

by Lmwaugh49
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Trinity
Jan 30, 2024 -

Garber Subaru responded

Lucy, we're so glad to know that Trinity and the rest of our team at Garber Chevrolet Subaru could assist you in finding a reliable vehicle. It's great to see how much you appreciated their help! Thanks for recommending us - it means a lot!

January 13, 2024

Jeff Knickerbocker is incredibly helpful and eager to make buying a new vehicle a pleasant and exciting experience! I very highly recommend him and Garber. I will never go anywhere else! More

by TPRATT0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Knickerbocker and Trenton
Jan 26, 2024 -

Garber Subaru responded

We're so glad to know that Jeff made your car buying experience pleasant and exciting at Garber Chevrolet Subaru! Your recommendation means a lot. We look forward to serving you in the future!

January 13, 2024

My husband and I have purchased 2 vehicles from Garber Chevrolet; a used Volt in 2021 and, more recently, a new 2023 Bolt. Our experience has been very positive; pricing has been transparent and the sales More

by fruitjars363
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Knickerbocker
Jan 30, 2024 -

Garber Subaru responded

We're so glad to know you've had positive experiences with both your purchases at Garber Chevrolet Subaru. It's great that our team could help make the process transparent and informative for you, especially in securing those clean-driving incentives! We appreciate your recommendation and look forward to assisting with any future needs.

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