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Garber Randall Chevrolet - Service Center

Canandaigua, NY

4.8
181 Reviews

181 Reviews of Garber Randall Chevrolet - Service Center

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December 10, 2023

So far I have not had any problems with the work that was done. During the process of my car being fixed communication was awful More

by REYNOLDSW0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emma
December 09, 2023

Great service, staff are friendly and courteous. Facilities are clean and comfortable. Can't ask for more than that! More

by WLIBERA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glenn Heissenberger
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 05, 2023

Good service! Good job! Good helping to explain what is going with my car Good advise! More

by BKOCHER2018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Hoh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Glenn Heissenberger
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 03, 2023

My car failed inspection and they offered me a loaner car so I could get back to my family. They fixed the issues and I was back in my ride in a day and a half. Great service. More

by GRCONSTANTINO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Hoh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Glenn Heissenberger
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 01, 2023

Glenn was absolutely fantastic. He provided excellent customer service. Answered all of my questions and addressed all of my concerns in a professional and courageous manner. Def More

by RYMICH14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glenn Heissenberger
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 29, 2023

Great service! !! My oil change was completed in a timely matter. The waiting room was clean and spacious. More

by JSHIPP46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glenn Heissenberger
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 29, 2023

Always a seamless, good experience. Attention to detail customer service. Great communication and follow up. More

by RODNEYWLARSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
November 27, 2023

Alway great service. Kirk Strickland kept me updated on all happenings. Dave Gordon runs a top-notch service department. More

by FULLERFH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kirk Strickland, Dave Gordon
November 26, 2023

They actively found a replacement motor for 2015 Equinox. The car did sit for a week before they began working on it. But they did provide a vehicle to drive while they worked on it. Got the vehicle back, ov More

by GORDIEG53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Hoh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Glenn Heissenberger
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 25, 2023

Always Great Serivce. Glenn was very helpful at helping me choose new tires for my Blazer. More

by LMDONEGAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glenn Heissenberger
5.0
This rating includes all reviews, with more weight given to recent reviews.
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