Garber Randall Chevrolet

The kid was not very friendly to begin with. Asked me about tire rotation, I said please check if they are even then no thank you. When I asked if I could leave the dealership to get dinner whil Asked me about tire rotation, I said please check if they are even then no thank you. When I asked if I could leave the dealership to get dinner while waiting he didn't seem impressed. Once the oil change was completed and I proceeded to pick up my car, he told me a total and I stated it was covered on my purchase agreement. So he went to go talk to my sales rep. Came back and said I should have told him before. I apologized (which I shouldn't have for his unprofessionalism) and stated that I wasn't aware that I needed to state it in the beginning. Perhaps a better way of, okay our apologies for the mis communication, I will adjust and print out new paper. Instead, asked someone out loud for the code to "put in the computer as a write off" and proceeded to be snippy. I went and spoke to my sales rep after, asked what happened and he said he is new and apologized for his non customer service skills because he's new. Well being in a customer focused field, I'd recommend he find some. Once I get my final oil change from my contract, I will find elsewhere for oil changes. More

Have been a customer at Garber Farnsworth Chevrolet for close to 50 years. Our salesman Charlie is very thorough and makes sure we know what all the buttons and screens are for before we leave the lot. close to 50 years. Our salesman Charlie is very thorough and makes sure we know what all the buttons and screens are for before we leave the lot. More

Excellent people to work with I will recommend them in the future to my friends they’re awesome the future to my friends they’re awesome More

They had the model I was looking for and nobody else in the area did. the area did. More

Everyone polite and helpful. Service done in a timely manner. Always a pleasant experience at the facility. Service done in a timely manner. Always a pleasant experience at the facility. More

Great to work with, professional, and went above and beyond to make sure I was satisfied. beyond to make sure I was satisfied. More

I was great working with Steve Voll and Scott Colicchio. Steve took care of everything i wanted done to the truck i bought there. Steve took care of everything i wanted done to the truck i bought there. More

Tech Christian advised I would need some front brake pads by the next oil change and completed my service in approx. 35 minutes. Glenn H. was courteous and detailed in the service performed. Really like thes by the next oil change and completed my service in approx. 35 minutes. Glenn H. was courteous and detailed in the service performed. Really like these guys ! More

Customer service is excellent here. I love that I can drive right into the garage when it was freezing out. My oil change was quick, I only waiting 35 minutes with an appointment. Great I love that I can drive right into the garage when it was freezing out. My oil change was quick, I only waiting 35 minutes with an appointment. Great work! I’ll be back More

Great experience setting up and getting my truck serviced. Was a routine service. And was made and taken care of with ease serviced. Was a routine service. And was made and taken care of with ease More