Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Garber Randall Buick GMC - Service Center

Canandaigua , NY

4.7
225 Reviews
Call Service Center (585) 394-0050

225 Reviews of Garber Randall Buick GMC - Service Center

Sort by
October 20, 2023

On time, alert and reasonable. Service person noticed expired inspection and took auto back in to complete. More

by MVAHEY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry
Report | Print
Nov 03, 2023 -

Garber Randall Buick GMC responded

MVAHEY1, it's great to know our team at Garber Randall Buick GMC Cadillac was able to provide you with timely and attentive service. We're always here for your automotive needs!

October 19, 2023

Service was great ! Professional and quickly done. A+ Also, Thanks for the ongoing issue with paint variation of our new car. More

by NUKEDUKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave
Report | Print
Nov 02, 2023 -

Garber Randall Buick GMC responded

We're glad to know you had a great experience with our service team at Garber Randall Buick GMC Cadillac. We appreciate your patience as we work through the paint variation issue on your new car. Thanks for sharing!

October 19, 2023

Appointment was made. Service department installed my heated steering wheel in a very timely manner. More

by JBARNES4675
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
Report | Print
Nov 02, 2023 -

Garber Randall Buick GMC responded

We are so happy that our Garber Randall Buick GMC Cadillac team earned your five stars. Thanks, Jbarnes4675!

October 18, 2023

Easy to make appointment, friendly staff, repair made, and a timely completion. Thanks for another stellar service appointment. More

by MRSMIKEMILLER
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Report | Print
Nov 01, 2023 -

Garber Randall Buick GMC responded

Thanks for the positive feedback! We're glad to know that your service appointment at Garber Randall Buick GMC Cadillac went smoothly. Appreciate it, MRSMIKEMILLER!

October 17, 2023

Dave Gordon and his service staff are top notch. they always make sure our vehicles are taken care of... More

by FULLERFH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Gordon, Kirk Strickland
Report | Print
Oct 31, 2023 -

Garber Randall Buick GMC responded

We're glad to know that Dave and our service staff at Garber Randall Buick GMC Cadillac have been able to take good care of your vehicles. Thanks for the positive feedback!

October 16, 2023

We had our 2017 CT6 in for service and a "hesitation" when accelerating and cruising. Turned out to be a warranty covered transmission problem which was a pleasant surprise. The total cost of a regular s More

by GYANCEYJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
Report | Print
Oct 31, 2023 -

Garber Randall Buick GMC responded

GYANCEYJ, we're glad to know that your transmission issue was covered under warranty at Garber Randall Buick GMC Cadillac. We understand your concerns about service costs and appreciate your feedback on this matter. Safe travels!

October 16, 2023

work done on time and complete. will definitely return for future service would recommend to friends More

by BILLH5678
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
mike penna
Report | Print
Oct 31, 2023 -

Garber Randall Buick GMC responded

We're glad to know you had a positive experience with us at Garber Randall Buick GMC Cadillac. We appreciate your recommendation and look forward to assisting you in the future!

October 15, 2023

Staff were Professional and efficient. Quote for an hour. Fixed within the hour. Will definitely return for other issues if they arise. More

by RRCJR23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure band. He checked me in and out.
Report | Print
Oct 31, 2023 -

Garber Randall Buick GMC responded

We appreciate your feedback! It's great to know our team at Garber Randall Buick GMC Cadillac was able to assist you efficiently. We look forward to helping with any future needs you may have. Safe travels!

October 14, 2023

Seat repair still not fixed correctly. In addition. I question the tech checks. Kirk helpful always. More

by BIGOSKY26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kirk
Report | Print
Oct 16, 2023 -

Garber Randall Buick GMC responded

We're sorry to learn about the ongoing issues with your seat repair and any concerns you have regarding our tech checks. We appreciate Kirk's helpfulness, but we also want to ensure all aspects of our service meet your expectations. Please reach out so we can discuss this further and find a solution that works for you. Thank you, David Gordon Service Manager (585) 394-0050 dgordon@garberrandall.com

October 14, 2023

Exceptional staff. Always make sure my vehicle is in great condition before I leave. Gets me in and out fast for service. More

by GCARELLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All
Report | Print
Oct 20, 2023 -

Garber Randall Buick GMC responded

GCARELLO, we're glad to know our team at Garber Randall Buick GMC Cadillac has been able to provide you with efficient and thorough service. Thanks for the positive feedback!

1
...
15
16
17
...
23