Garber Honda - Service Center

Amazing service! Deb was super friendly, professional, and very knowledgeable. I was greeted as soon as I pulled in. I was checked in and out very quickly. Service do Deb was super friendly, professional, and very knowledgeable. I was greeted as soon as I pulled in. I was checked in and out very quickly. Service done to the vehicle was clean and professional. I appreciate the hard work! Will definitely recommend! More

Angela was very helpful in making sure my car was ready as quickly as possible, especially since the person who scheduled the service failed to tell me that the car would need to stay overnight, this meant as quickly as possible, especially since the person who scheduled the service failed to tell me that the car would need to stay overnight, this meant I had to make a 60 mile trip two days in a row. More

Roy our salesperson and Steve our financial guy were Fantastic. They made our car buying experience very easy..Thank you Garber Honda. Fantastic. They made our car buying experience very easy..Thank you Garber Honda. More

Debra has been my service writer for 20 years. She is extremely knowledgeable and always honest about what needs to be done to my vehicle! Always in contact to update me. I appreciate her. extremely knowledgeable and always honest about what needs to be done to my vehicle! Always in contact to update me. I appreciate her. More

Great Service Ryan my Advisor was professional & personable. He kept me informed throughout the entire service process & made sure vehicle was done on time as pro Ryan my Advisor was professional & personable. He kept me informed throughout the entire service process & made sure vehicle was done on time as promised. Highly recommend your service dept. More

Excellent at Serving Customers Warren is great at keeping me updated when in for service. Friendly and knowledgeable in all my interactions. I highly recommend Warren, Todd, and st Warren is great at keeping me updated when in for service. Friendly and knowledgeable in all my interactions. I highly recommend Warren, Todd, and staff. Thank you More

Jerked my chain for weeks I had a broken hood latch and a dead battery, expecting to need a replacement latch I went to the dealership. Half a week later I call for an update, I had a broken hood latch and a dead battery, expecting to need a replacement latch I went to the dealership. Half a week later I call for an update, they haven't even ordered the part yet. Three days after that I ask for an update and they say tomorrow, wonderful. It took them 3 "tomorrows" to get my car back. After asking my mechanic back home about the issue, he says it should only take an hour's labor once you get the part. Tl;dr: Told to expect my car in 2 days, got it in 2 weeks. No surprises, no additional repairs, just a lie to my face. More

Amazing service I had a great experience at garber Honda. I worked with Annie and she was wonderful. Car buying can be stressful but she made it easy! I had a great experience at garber Honda. I worked with Annie and she was wonderful. Car buying can be stressful but she made it easy! More

Great experience I went into Garber Honda to get my car inspected, and ended up trading in my late husbands’s car for a new CR-V! Bill and Bradley were very profession I went into Garber Honda to get my car inspected, and ended up trading in my late husbands’s car for a new CR-V! Bill and Bradley were very professional. Great customer service. I would highly recommend Garber Honda. More

Refusing to fix their horrible paint job on my van! I bought my Odyssey brand new from Ralph Honda. Three years later, the tailgate was rusting, and Honda had issued an extended warranty for the paint I bought my Odyssey brand new from Ralph Honda. Three years later, the tailgate was rusting, and Honda had issued an extended warranty for the paint because they were aware it was subpar. Garber Honda had my van for SEVERAL WEEKS. A couple of years later, not only is the rust back again, even worse than the first time, but in a completely different area (near the top of the liftgate), the paint is LITERALLY PEELING AND CRUMBLING OFF MY CAR!! I took it back to Garber, where the SAME man, John Coletta, tried to LIE and claim that only the rusted area had been touched up. Imagine his face when I retrieved the original paperwork that HE HIMSELF signed off on, that the entire tailgate HAD, in fact been repainted. I was then referred to a service manager named Tim. After going round and round with HIM, I asked him about Garber Honda's "Mission Statement"--the one that says that their success is measured by creating relationships with customers who want to return to them to do business again. He said he wasn't concerned about losing our business. So I will take my 840 credit score and my business elsewhere. More