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Garber Honda - Service Center

Rochester, NY

4.8
580 Reviews

580 Reviews of Garber Honda - Service Center

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June 19, 2023

Very accommodating, timely and professional. My appointment was not shoeing in the system but they still took care of m car which I appreciated. More

by CORYLYNRAGGI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Carr
Jun 26, 2023 -

Garber Honda responded

We're so glad we could accommodate you, even if there was a mix-up with your appointment. Thank you for choosing Garber Honda and taking the time to leave us a great review!

June 18, 2023

My service appointment was on time with excellent communication during the entire process. Deb kept in touch with me and there were no surprises. The waiting room was clean and comfortable. More

by KDAWE74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deb Ferra
Jun 30, 2023 -

Garber Honda responded

We're so glad to hear that your service appointment at Garber Honda went smoothly, KDAWE74! Thank you for taking the time to leave us a great review. We strive to provide excellent communication and a comfortable waiting room experience. Have a fantastic day! - The Garber Honda Team

June 18, 2023

Garber Honda is always super efficient and helpful. My cars oil change was done in about 20 minutes! More

by kbartolini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Warren Stoutz
Jun 29, 2023 -

Garber Honda responded

Thank you so much for the rave review! We are thrilled that our team made it easy and quick for you to get back on the road. Thank you for choosing Garber Honda for your automotive needs. Safe travels!

June 18, 2023

Exceptional service as usual. Won’t consider buying anywhere else because of the consistently great customer service. More

by dwkuhn14572
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deb Ferra, Angela Kryger
Jun 30, 2023 -

Garber Honda responded

We're so glad to hear that you had such a positive experience with our team at Garber Honda! Thank you for your loyalty and for taking the time to leave us a great review. We appreciate your business and look forward to serving you again in the future!

June 17, 2023

Always clean car finished on time service managers outstanding I know I can count on Garber service More

by paulamir55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deb Ferra, Joshua Grant, Warren Stoutz, Ryan Soles
Jun 23, 2023 -

Garber Honda responded

We're so glad to hear that you had a positive experience with our service team, paulamir55! Thank you for choosing Garber Honda and for taking the time to leave us such a great review. We appreciate your trust in us and look forward to serving you again in the future. Have a fantastic day!

June 17, 2023

Helpful and fair. Garber Honda doesn’t try and sell you what you don’t need. Even though I bought my Honda at another local dealership, I bring it to Garber for the se More

by dwight_hettler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Grant
Jun 23, 2023 -

Garber Honda responded

We're so glad to hear that you had a positive experience with us, Dwight! Thank you for choosing Garber Honda for your service needs. We strive to provide helpful and fair service to all of our customers. Have a great day!

June 17, 2023

My advisor Shauna Williams was excellent and explained everything thoroughly. Efficient and timely service, and nothing unexpected was found. Extremely satisfied with this visit. More

by heartsmart58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shauna Williams
Jun 23, 2023 -

Garber Honda responded

We're so glad to hear that you had an excellent experience with Shauna during your recent visit to Garber Honda! Thank you for taking the time to leave us a great review. We appreciate your business and look forward to serving you again in the future. Have a fantastic day! - The Garber Honda Team

June 17, 2023

I am always treated with kindness and professionalism when I visit the Service Department or any other department at Garber. Deb is a great Service Advisor and is very knowledgeable about Honda vehicles More

by Railtrailbiker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deb Ferra, Trevor Mellon
Jun 23, 2023 -

Garber Honda responded

We're so glad to hear that you consistently have a positive experience when visiting Garber Honda, Railtrailbiker! Thank you for taking the time to leave us a great review. We appreciate your kind words and look forward to serving you again in the future. Have a fantastic day! - The Garber Honda Team

June 17, 2023

Been working with Warren Stoutz and Geoff Hargather for 20 yrs. +/_. They have always been professional and addressed all my concerns. More

by GHETTLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Geoff Hargather, Warren Stoutz
Jun 19, 2023 -

Garber Honda responded

GHETTLER, thank you for being a loyal customer of Garber Honda for over 20 years! We're glad to hear that Warren and Geoff have consistently provided you with professional service and addressed your concerns. We appreciate your feedback and look forward to continuing to serve you in the future. Have a great day! - The Garber Honda Team

June 17, 2023

Garber Honda did a great job meeting my needs. They were responsive and always willing to answer my questions. Each staff member that I came in contact with had a smile on their face and was very More

by COLLEEN.DORSEYBURRELL
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Avery, Robert Dorsey, Jerod Ingrassio
Jun 23, 2023 -

Garber Honda responded

Colleen, thank you so much for the positive review! We're delighted to hear that our team at Garber Honda was able to meet your needs and provide excellent customer service. We'll make sure to pass along your kind words. Have a fantastic day!

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