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Garber Honda - Service Center

Rochester, NY

4.8
580 Reviews

580 Reviews of Garber Honda - Service Center

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June 23, 2023

Good service appointment. They replaced what need to be replaced and didn't do what was still ok. Thanks! More

by MRSTERRR
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Service dept. Dont know their names
Jul 12, 2023 -

Garber Honda responded

We're glad to hear that you had a positive service appointment with us! Our goal is always to provide efficient and thorough service. Thank you for choosing Garber Honda, and we look forward to assisting you again in the future!

June 23, 2023

Use them frequently, good service. Car completed ahead of estimated time for completing the service More

by DSNYDER40
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Hannah
Jul 12, 2023 -

Garber Honda responded

Your loyalty and support mean the world to us. We take so much pride in the fact that you have continued to trust us with your vehicle needs. If there’s ever anything the Garber Honda team can do to help you, please don’t hesitate to ask!

June 23, 2023

I bring my car into Garber for it's regular maintenance. The employees are always kind. The service is quick, and efficient. Booking service is easy, and as someone who doesn't love making phone calls, its More

by alysonraee
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Muhammad Israr
Jul 12, 2023 -

Garber Honda responded

Thanks for the great review, Alyson! We're glad to hear that our team at Garber Honda provided you with a kind and efficient service experience. We appreciate your feedback and look forward to serving you in the future. Drive safely! - The Garber Honda Team

June 21, 2023

I had a great experience with my Garber Service Center, my service rep was friendly and efficient. My car needed basic maintenance and it was done within 45 minutes. The price was fair too! More

by CCOOK14
Recommend Dealer
Yes
Employees Worked With
Jill
Jun 30, 2023 -

Garber Honda responded

Thank you for the great review! We're glad to hear that our service center provided you with a friendly and efficient experience. We strive to provide quality maintenance in a timely manner at fair prices. Drive safely, and we hope to see you back next time! - The Garber Honda Team

June 20, 2023

Fast,efficient and professional! Coffee from Starbucks is awesome! Barely had to wait for inspection to be done!checking out the new cars while waiting in the showroom. More

by Juliann E
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ryan Soles
Jun 30, 2023 -

Garber Honda responded

Juliann, we're so glad to hear that you had a fast and efficient experience at Garber Honda! We love providing our customers with great service and delicious coffee. Thank you for choosing us for your inspection needs, and we hope to see you again soon!

June 20, 2023

GREAT SERVICE DEPARTMENT, FAIR PRICES, FRIENDY, EASY TO BOOK A SERVICE APPOINTMENT TIME AND PROFESSIONAL STAFF. More

by BRUCEKRANSLER
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Deb Ferra, Joshua Grant, Warren Stoutz
Jun 30, 2023 -

Garber Honda responded

We're so glad to hear that you had a great experience with our service department, Brucekransler! Thank you for taking the time to leave us such a positive review. We appreciate your business and look forward to serving you again in the future. Have a fantastic day! - The Garber Honda Team

June 20, 2023

Service was on time, efficient and friendly. The dealership did everything they promised to do. More

by JOANTRINCHERA
Workmanship
Recommend Dealer
Yes
Employees Worked With
Deb Ferra, Joshua Grant, Warren Stoutz, Ryan Soles, Adam Carr, Angela Kryger, Dawn Shaffner
Jun 30, 2023 -

Garber Honda responded

Friendly, helpful, and honest service is what our guests deserve and can always count on at Garber Honda, so we’re glad to hear you received nothing short of that while working with our team. Thank you so much for sharing this glowing recommendation, and we wish you many safe travels until next time!

June 19, 2023

I continue to be pleased with the exceptional service provided. Everyone is always kind and helpful. More

by SUSANNE.CARPENTER
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Deb Ferra, Joshua Grant, Warren Stoutz
Jun 26, 2023 -

Garber Honda responded

Thanks for the great review, Susanne! We're glad to hear that you consistently have a positive experience with our team at Garber Honda. We appreciate your support and look forward to serving you again in the future. Have a wonderful day!

June 19, 2023

We came in with a safety recall issue. It was handled efficiently...same day! Ryan was pleasant, professional and easy to work with. More

by MRSCARRIE8
Service Time
Recommend Dealer
Yes
Employees Worked With
Ryan Soles
Jun 26, 2023 -

Garber Honda responded

Thanks for the great review, MRSCARRIE8! We're glad Ryan could assist you with your recall issue and provide efficient service. We appreciate your business and hope to see you again in the future at Garber Honda!

June 19, 2023

quick and friendly, he explained everything. . Sales staff is also fantastic, I will buy from Annie again More

by CH32ME
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Annie Bochno , Elizabeth Bochno , Deb Ferra, Warren Stoutz
Jun 26, 2023 -

Garber Honda responded

Thank you for the positive review! We're glad to hear that our team at Garber Honda provided quick and friendly service, and that Annie was able to assist you. We appreciate your business and look forward to serving you again in the future!

Jun 26, 2023 -

CH32ME responded

Garber Honda has a great team! I have been buying cars from both Annie and Beth for years. If I had to describe them in a few words they would be: honest, friendly, Knowledgeable and considerate. I cannot remember a single time that I have left the dealership after buying a new car that I felt like I didn't get a fair deal on both my trade in and new purchase. The service team is also awesome! I have been going to Deb for many years. A few things I like about Deb is that I feel that she does not try to upsell any services and she has learned my name over the years, and I now consider her a friend and somebody I can trust. If your going to buy a car go to Annie, If you need service ask for Deb. KC

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