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Garber Honda - Service Center

Rochester, NY

4.8
580 Reviews

580 Reviews of Garber Honda - Service Center

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August 24, 2023

Very respectful and made the visit so easy Waiting room comfortable. Service was quickly completed More

by KSBOVEE
Recommend Dealer
Yes
Employees Worked With
Do not remember her name
Aug 30, 2023 -

Garber Honda responded

We're delighted to know that your visit was easy and comfortable at Garber Honda. We strive for efficient service, so it's great to see we hit the mark! Thanks for sharing your experience with us.

August 24, 2023

Great service. The car was checked and serviced in a timely fashion. Five star service. More

by RMAWILSON3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Kryger Gina Romano
Aug 30, 2023 -

Garber Honda responded

We are so happy that our Garber Honda team earned your five stars. Thanks, Rmawilson3!

August 24, 2023

Fantastic experience at Garber Honda service. I was so happy to recognize a familiar face at the service desk from Holtz Acura, and really appreciated the personalized, friendly, and thorough app More

by jamie.schuster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Debra Ferra
Aug 29, 2023 -

Garber Honda responded

Jamie, we're delighted to know you had a fantastic experience at Garber Honda service! We strive for personalized and thorough care. It's great that Debra kept you well-informed throughout your visit. Thanks for the review!

August 24, 2023

Deb is incredible and always thinks outside the box to solve problems thanks so much! More

by SHARONVANDEZANDE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deb Ferra
Aug 29, 2023 -

Garber Honda responded

We are thrilled to see your positive review! The Garber Honda team looks forward to your next visit with us. Take care!

August 24, 2023

Made a same day appointment, for late afternoon for routine oil change/tire rotation. Being middle of the day, I worry about delays (I usually like first appointment in the morning). They exceeded my More

by Kylie6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't recall
Aug 29, 2023 -

Garber Honda responded

Kylie, it's great to know that our team at Garber Honda could provide you with a quick and efficient service appointment. We always aim for your satisfaction! Thanks for the review.

August 24, 2023

Great! Timely! Excellent service and communication. Top Notch. Would go to again Waiting room outstanding. More

by MTBUSH1088
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
Aug 30, 2023 -

Garber Honda responded

We're delighted to know you had a great experience at Garber Honda! We strive for excellent service and communication, so it's wonderful to see that reflected in your visit. Looking forward to seeing you again next time!

August 24, 2023

Always fast, easy, detailed and great customer service everytime I come. Everyone is very knowledgeable and friendly. Highly recommend Garber to anyone. Thank you to everyone at Garber! More

by LEENHOUTS88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Grant, Deb Ferra, Jillian Whitmire, Hannah Tougas
Aug 29, 2023 -

Garber Honda responded

LEENHOUTS88, we appreciate your high recommendation and are glad to know you've consistently had great experiences at Garber Honda. Thanks for the support!

August 24, 2023

Great service department; one of the best in the greater Rochester area. Also, Deb works there, and she’s the most awesome. More

by Derek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deb
Aug 25, 2023 -

Garber Honda responded

Derek, we're delighted to know you had a great experience with our service department and Deb at Garber Honda. Thanks for your support!

August 24, 2023

Helpful Provided video and details on problem areas Allowed for me to pick areas I wanted corrected More

by HOLTROAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unsure
Aug 24, 2023 -

Garber Honda responded

I'm glad to know that you found our service helpful and appreciated the detailed video. We always aim for complete customer satisfaction, so your feedback is valuable in helping us improve. If there's anything else we can assist with or any areas where you feel we could do better, please don't hesitate to reach out. Thank you!

August 24, 2023

Garber delivers a consistently high level of customer service. Staff are professional, courteous and efficient. More

by PRIVATE0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Warren and Sarah
Aug 29, 2023 -

Garber Honda responded

We're delighted to know you had a positive experience with our team at Garber Honda. We always aim for professionalism and efficiency in serving our customers. Thanks for the review!

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