Back

Garber Honda - Service Center

Rochester, NY

4.8
580 Reviews

580 Reviews of Garber Honda - Service Center

Sort by
August 30, 2023

Very good, would be excellent if I wasn't coerced into writing a review, that's 15 words! More

by JERUND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry, Moe, Curley.
Sep 01, 2023 -

Garber Honda responded

We really appreciate you taking the time to leave Garber Honda this review, thank you!

August 30, 2023

Outstanding service department. Very professional. Courteous but highly recommend them so impressed by them. I told my sister about it and now she's going to buy a car from them too More

by KANDWTOLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Sep 01, 2023 -

Garber Honda responded

We're delighted to know you had an outstanding experience with our service department at Garber Honda! We appreciate your recommendation and look forward to welcoming your sister into the Garber family. Safe travels until then!

August 30, 2023

I am New to the area. You met and exceeded my expectations thank you for my Honda More

by Happy grandma 5x
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Warren
Sep 01, 2023 -

Garber Honda responded

Thank you so much for sharing your positive endorsement of our team! We pride ourselves on our professionalism and commitment to meeting our guests’ needs, so I’m glad to hear that we exceeded your expectations. Thank you for choosing Garber Honda, and we hope to see you back again in the future!

August 30, 2023

I am very happy about the service. At the time of dropping car off for collision repair, I was told due to supply chain issues, the parts needed are on order but may take time and I ha More

by KLKABIR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gina
Sep 06, 2023 -

Garber Honda responded

We're glad to know that you had a positive experience with our collision repair service at Garber Honda. It's great to see we were able to complete the work ahead of schedule and meet your expectations! Thank you for sharing this feedback, it means a lot.

August 30, 2023

They were open before my appointment @ 7:30 and got me right in and had an Uber there within minutes to take me to work. They kept me updated with a video on the progress of my service and had an Uber pic More

by TERRYLEIGH0712
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gina Romano
Sep 01, 2023 -

Garber Honda responded

TERRYLEIGH0712, it's great to know that our team at Garber Honda was able to accommodate you so efficiently and keep you updated throughout the process. We're glad your experience with us met your expectations!

August 29, 2023

Thanks for great services. The customer service was excellent. Also great amenities. I love Starbucks machines at waiting room More

by BERKEN.ALEX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg
Aug 31, 2023 -

Garber Honda responded

We're glad to know you enjoyed our services and amenities at Garber Honda, especially the Starbucks machine! Thank you for your positive feedback. Safe travels ahead!

August 29, 2023

You replaced my driver side visor under warranty. I was in and out in under an hour. Excellent service. More

by DDROOZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Warren & Jill.
Aug 31, 2023 -

Garber Honda responded

We're glad to know you had a swift and satisfactory experience with our service team at Garber Honda. Thanks for the positive feedback!

August 29, 2023

Very attentive and made sure I was comfortable in the loaner car that was made available while my car was serviced. More

by DJW.MDW1344
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Manager
Aug 31, 2023 -

Garber Honda responded

We're glad to know you had a comfortable experience with the loaner car while your vehicle was being serviced at Garber Honda. We appreciate your feedback and look forward to assisting you in the future!

August 29, 2023

Great customer service and speedy service. Had to take my pilot for recall and had the loaner car ready on the spot. More

by speedonbmw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
HANNAH
Aug 31, 2023 -

Garber Honda responded

We're glad to know you had a positive experience with our team at Garber Honda! It's great that we could provide efficient service and have your loaner car ready for you. Thanks for the review!

August 29, 2023

Very good service. I went to do oil change today without appointment. The front desk lady is so kind, even though their busy. She took my car and did oil change. Thanks More

by LAXUMANTAMANG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know her name
Aug 31, 2023 -

Garber Honda responded

Laxumantamang, we're glad to know you had a great experience at Garber Honda. We always aim to provide top-notch service even during busy times. Thanks for your kind words!

...
40
...