Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Garber Honda - Service Center

Rochester, NY

4.8
580 Reviews
Call Service Center (585) 334-0880

580 Reviews of Garber Honda - Service Center

Sort by
September 07, 2023

Service advisors are very accommodating and cordial, always with a smile and a hello. Even the service technicians introduce themselves via video, which they take themselves, to show your vehicle and wh More

by FC0733
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jill, Ryan, Warren, Deb, Annie
Report | Print
Sep 11, 2023 -

Garber Honda responded

We're glad to know you had a positive experience with our service advisors and technicians at Garber Honda. The video introductions are part of our commitment to transparency and customer satisfaction. Thanks for your review!

September 07, 2023

Service was fast, all my questions were answered, and cost was as quoted. Excellent experience. More

by BBINGAMA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah Tougas
Report | Print
Sep 11, 2023 -

Garber Honda responded

Thank you for choosing Garber Honda, we appreciate your positive feedback!

September 07, 2023

It is a good dealer for HONDA. Your service and price is reasionable! I will come next year! More

by GYZHAO2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Warren Stoutz
Report | Print
Sep 11, 2023 -

Garber Honda responded

Thanks so much, Gyzhao2000. We look forward to your next visit to Garber Honda!

September 04, 2023

Great dealership to work with. Both cars I’ve purchased from them have been hassle free and no back door price hikes. Highly recommend! More

by TOBIASFITZSIMMONS17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ginamarie Lanzatella & Rich
Report | Print
Sep 08, 2023 -

Garber Honda responded

We're delighted to know that you've had two great experiences with us at Garber Honda. Thanks for the high recommendation and your continued trust in our dealership!

September 03, 2023

Service providers very cordial and competent, despite some preliminary mixups about parts accessibility and car dropoff location. More

by DOUGDNOBLE
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
gina, warren
Report | Print
Sep 05, 2023 -

Garber Honda responded

We appreciate your understanding with the initial mixups and are glad to know our team at Garber Honda was able to provide competent service. Thank you for sharing your experience!

September 02, 2023

Pete was great to work with and accommodated my needs. He made the process easy. More

by VSRITHAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete McCracken
Report | Print
Sep 08, 2023 -

Garber Honda responded

We appreciate you choosing Garber Honda and for sharing this feedback with us! We strive to deliver top-notch service every time and are glad we could make servicing your vehicle as easy as possible. We look forward to working with you again in the future. Safe travels!

September 01, 2023

From ordering roof rails to installation everyone was very pleasant and helpful and the install went as explained. Waiting room was pleasant as I waited for my car. More

by LINO155
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
sorry but I don't remember
Report | Print
Sep 07, 2023 -

Garber Honda responded

We're glad to know you had a pleasant experience from start to finish at Garber Honda. Our team is always here and ready to assist with your needs. Thanks for the positive feedback!

September 01, 2023

Good service, professional approach, clean facility A real sense that they care about the customer More

by SKIVINGTONM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All employees were nice
Report | Print
Sep 08, 2023 -

Garber Honda responded

Thank you for your kind words! I’m thrilled to hear that we provided you with exceptional service, something we always strive for at Garber Honda. We look forward to working with you again in the future!

August 31, 2023

Loved the video of my car and the explanation of what repairs were needed. Great service . Nice waiting area . More

by PROTOCOLKING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Warren Stoutz
Report | Print
Sep 07, 2023 -

Garber Honda responded

We're glad to know you appreciated the video explanation of your car's needs and enjoyed our waiting area at Garber Honda. Thanks for sharing your positive experience with us!

August 30, 2023

Zachary was helpful into helping us get the car which we very much like n love More

by Omar.omaromar.said
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary bliss
Report | Print
Sep 01, 2023 -

Garber Honda responded

Thank you for this amazing review! We’ll share this with our team to let them know what an impression they left on you. We’re glad we could help you find your new vehicle, and we're glad you’re enjoying it! Thanks again from all of us at Garber Honda.

1
...
38
39
40
...
58