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Garber Honda - Service Center

Rochester, NY

4.8
580 Reviews

580 Reviews of Garber Honda - Service Center

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September 11, 2023

Roy, and Steve were both incredibly helpful. Wonderful experience and I am really enjoying my new HR-V Thanks! More

by Dj
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
Roy Patterson
Sep 13, 2023 -

Garber Honda responded

We're delighted to know that Roy and Steve provided you with a wonderful experience at Garber Honda! Enjoy your new HR-V, we appreciate the positive feedback.

September 10, 2023

Very professional, knowledgeable, and understanding. Austin helped me to understand the difference between the trims, to better pick the needs that I am looking for. More

by Neftali F.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin, Steve
Sep 13, 2023 -

Garber Honda responded

Neftali, we're glad to know Austin was able to assist you in understanding the different trims at Garber Honda. Thanks for your positive feedback!

September 10, 2023

The sales group did an amazing job remembering what I was looking for and having a car available for me on a pinch. More

by KDRMICKEY
Recommend Dealer
Yes
Employees Worked With
Annie Bochno
Sep 13, 2023 -

Garber Honda responded

KDRMICKEY, we're delighted to know our sales team at Garber Honda was able to assist you effectively and promptly. Thanks for sharing your experience!

September 09, 2023

The service was excellent. I had a weak battery and was taken in and received service in a very reasonable timeframe More

by EALLEN5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mechanic
Sep 13, 2023 -

Garber Honda responded

We're glad to know that you had an excellent service experience at Garber Honda! It's our priority to ensure your vehicle is in top shape. Thank you for the positive feedback and we look forward to assisting with any future needs.

September 08, 2023

Very professional, pleasant staff. Clean and friendly environment. Staff offered water to drink on extremely hot day. More

by SERSHERMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anne B and Josh Grant
Sep 12, 2023 -

Garber Honda responded

SERSHERMAN, we're glad to know you had a comfortable visit at Garber Honda. Our team always aims for professionalism and friendliness. Drive safely!

September 08, 2023

My very first experience with Garber Honda was a pleasant experience. The service department addressed all my concerns and needs upon arriving to there awesome dealership. They corrected all issues in no tim More

by JDLD476
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian,
Sep 12, 2023 -

Garber Honda responded

We're delighted to know your first experience with us at Garber Honda was a positive one! Our service department always aims to address all concerns promptly and efficiently. Thanks for the great review, we appreciate it!

September 08, 2023

It was easy to make the appointment online. Reminders and pre-visit check-in was also easy. I was on time, greeted on time. My oil change was done in about a half hour. I received excellent, More

by CATHYDICKINSON465
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stoutz, Warren
Sep 12, 2023 -

Garber Honda responded

We're glad to know that you found our online appointment system and check-in process easy! It's great to see your appreciation for the quality of service we strive for at Garber Honda. We look forward to seeing you again, thank you so much!

September 08, 2023

Great experiences in all departments. . Everyone is always friendly and doesn’t try to sell me something I don’t need. More

by Railtrailbiker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Debbie, Trevor, Brad
Sep 11, 2023 -

Garber Honda responded

We're glad to know you've had great experiences with us at Garber Honda! Our team always aims to provide friendly and honest service. Thanks for the review, we appreciate it!

September 08, 2023

Service advisor was friendly and communicated everything well. The time my Vehicle was in the shop went very quickly. The Starbucks coffee was a very nice touch. More

by Tbbbunch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember service advisor’s a name. Young, attractive, red headed woman.
Sep 12, 2023 -

Garber Honda responded

We're glad to know that you had a positive experience with our service advisor at Garber Honda! It's great to see that the quick turnaround and Starbucks coffee added value. Thanks for your review!

September 07, 2023

I have Honda Care so the oil change was covered. Waiting room was clean & comfortable. Was told it would be about an hour but it actually turned out to be about 45 minutes. Excellent service! More

by MEISTERMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The wonderful woman that checked me in (whose name escapes me right now) & and Charley Aerni
Sep 11, 2023 -

Garber Honda responded

We're glad to know you found our waiting room comfortable and clean, and that your service was completed quicker than expected. Thanks for choosing Garber Honda!

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