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Garber Honda - Service Center

Rochester, NY

4.8
580 Reviews
Call Service Center (585) 334-0880

580 Reviews of Garber Honda - Service Center

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September 22, 2023

I have been a customer for 15 years. Great service and great people, and a good place to buy a car. More

by WEBBBW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deb Ferra
Report | Print
Sep 29, 2023 -

Garber Honda responded

We take immense pride in our team’s ability to provide exceptional service to our guests, and it’s wonderful knowing you have experienced exactly that over the years. It’s our pleasure to continue to be there for you and your vehicle needs. All of us at Garber Honda look forward to seeing you again!

September 21, 2023

Matthew was a pleasure and extremely knowledgeable and helpful during my whole experience! Will be back! More

by LOVESOLITUDES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Sheradin
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Sep 22, 2023 -

Garber Honda responded

We're so glad to know that Matthew was able to provide a great experience for you at Garber Honda! We look forward to seeing you again in the future. Safe travels until then!

September 19, 2023

Van only needed an inspection. I was in and out in just over half an hour. Making the appointment online was easy. More

by amurphy40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jill (?) (service writer)
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Sep 20, 2023 -

Garber Honda responded

We're glad to know that your inspection went smoothly and quickly at Garber Honda. It's great to see our online appointment system worked well for you too! Thanks for the review.

September 19, 2023

I brought my car in to be inspected. The whole experience was quick and excellent. I will definitely bring my car back in the future. More

by WELGOSSKEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah Tougas, Carlos Arroyo
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Sep 20, 2023 -

Garber Honda responded

We're glad to know your inspection experience at Garber Honda was quick and excellent! We look forward to seeing you again in the future. Safe travels until then!

September 17, 2023

Excellent quality of work by Garrett Meier and great customer service by Hannah Tougas. I couldn't be happier! More

by BVAIL0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah Tougas, Garrett Meier
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Sep 21, 2023 -

Garber Honda responded

We're so glad to know that Garrett and Hannah provided excellent service during your visit at Garber Honda. Thanks for sharing this positive feedback, we appreciate it!

September 17, 2023

Excellent customer service. Kept me informed about the status of my scheduled maintenance for my Honda Accord.. More

by DOWBBU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Debbie
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Sep 21, 2023 -

Garber Honda responded

We're glad to know you had a positive experience with our team at Garber Honda. Keeping customers informed is one of our top priorities! Thanks for trusting us with your Accord's maintenance.

September 16, 2023

Not good because they told me everything was good last night I was stranded because there was not a single drop of antifreeze left in my coolent. Not happy at all they take my money every service but not More

by PEMBEBILGIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
Report | Print
Sep 18, 2023 -

Garber Honda responded

I'm really sorry to read about your experience. We strive for excellence in our service, and I would like the opportunity to make things right. Please reach out so we can discuss this further at your earliest convenience. Thank you, Mike Swain Service Manager (585) 334-0880

September 15, 2023

It,Was a good experience. everyone was nice and professional.my RIDGELINE was fixed properly.thank you so much. 😊 More

by ITHANKU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah. 😊
Report | Print
Sep 21, 2023 -

Garber Honda responded

We're glad to know your experience at Garber Honda was a good one and that we could get your Ridgeline back in top shape. Thanks for the positive feedback!

September 15, 2023

Everything went great car was fixed to my satisfaction. My car was fixed within a 2 hours More

by LFANIEL527
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
Report | Print
Sep 21, 2023 -

Garber Honda responded

Lfaniel527 - Your feedback is much appreciated! Thank you for supporting Garber Honda.

September 14, 2023

Easy to schedule. Efficient drop off and pick up. Friendly staff. Quality work. Great communication. More

by SEANPPALMER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Sheridan
Report | Print
Sep 20, 2023 -

Garber Honda responded

We're delighted to know that you found our service at Garber Honda efficient and of high quality. Thanks for the positive feedback on our friendly staff and communication!

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