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Garber Honda - Service Center

Rochester, NY

4.8
580 Reviews

580 Reviews of Garber Honda - Service Center

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September 26, 2023

I had a sudden problem over the weekend, and Ryan on the phone was very responsive and both Ryan and Deb found a way forward for Monday *and* ahead of schedule. This is exactly why we go to and stay at Garb More

by RocPika
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan, Deb
Oct 03, 2023 -

Garber Honda responded

We're so glad to know that Ryan and Deb were able to assist you promptly at Garber Honda! Our team always strives for excellent service. Thank you for choosing us, we appreciate your loyalty!

September 25, 2023

Hannah is great. She is always professional and courteous. It’s always a pleasure to work with Garber. More

by MACRI71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah
Oct 03, 2023 -

Garber Honda responded

We're so glad to know that Hannah's professionalism and courtesy have made your experiences with us at Garber Honda a pleasure. Thank you for the positive feedback!

September 24, 2023

I was very happy with the service I received from Austin and Ryan at Garber Honda. The purchase of this car went smoothly. More

by RANDI
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Austin, Ryan
Oct 02, 2023 -

Garber Honda responded

Randi, we're glad to know Austin and Ryan provided you with excellent service at Garber Honda. Thanks for sharing your smooth car purchase experience!

September 24, 2023

I appreciated the courtesy of the staff, and that my inspection coming due was pointed out. I did not feel like I was being taken advantage of or talked down to. Teh only issue was the video of my car c More

by A
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I'm sorry - I cannot recall
Oct 03, 2023 -

Garber Honda responded

We're glad to know you appreciated our staff's courtesy and transparency at Garber Honda. We'll take your feedback about the video quality into consideration for future improvements. Thanks for sharing!

September 24, 2023

Deb is always terrific , very thorough, and attentive. Explains everything in detail and provides guidance when asked. More

by RSCHAUSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deb
Oct 02, 2023 -

Garber Honda responded

RSCHAUSE, it's great to know that Deb provided you with such detailed and attentive service at Garber Honda. We appreciate your feedback!

September 24, 2023

Service recall work done well. Need to reset car settings when done. My go to service center. More

by bobstein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know
Oct 02, 2023 -

Garber Honda responded

BobStein, thank you for your positive review of Garber Honda!

September 24, 2023

My ny state inspection went very quickly. I am satisfied with the service that was performed More

by mmollyvail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember
Oct 03, 2023 -

Garber Honda responded

Thank you for choosing Garber Honda, we appreciate your positive feedback!

September 24, 2023

My service was fast and courteous. It only took about an hour. So happy with this experience. More

by LSCOTT62001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Grant
Oct 03, 2023 -

Garber Honda responded

Thank you so much, Lscott62001! We appreciate your business here at Garber Honda.

September 23, 2023

Friendly and straightforward experience as usual. Matt 5 stars!. Extra words added to get to 15! More

by CMOON002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
Oct 02, 2023 -

Garber Honda responded

We are so happy that our Garber Honda team earned your five stars. Thanks, Cmoon002!

September 23, 2023

Run efficiently and professionally . Waiting room was comfortable too! I like receiving the text messages as to what is happening as far as maintenance on my car More

by MFISHER8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
Oct 02, 2023 -

Garber Honda responded

We're glad to know you found our service efficient and professional at Garber Honda. We aim for comfort in all aspects, including the waiting room! Thanks for appreciating our text message updates too - we find it's a great way to keep customers informed.

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