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Garber Honda - Service Center

Rochester, NY

4.8
580 Reviews

580 Reviews of Garber Honda - Service Center

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October 25, 2023

Very Efficient service, friendly people, happy with zero amount due, what else do u want me to say More

by NPISANO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Xyz
Nov 09, 2023 -

Garber Honda responded

Thank you for the positive review of Garber Honda, Npisano!

October 23, 2023

The service was great but the loaner car was dirty and needed an oil change More

by SHARALEVANS07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa
Nov 08, 2023 -

Garber Honda responded

Thank you for choosing Garber Honda, we appreciate your feedback regarding the loaner.

October 23, 2023

I had my truck in for rust proofing, undercoating and small paint scratch. Working as a team Al Bello, Angela Kryger, and Mike Swain provided excellent service and verified I made the right choice in buy More

by JCLAUSS165
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Bello, Angela Kryger and Mike Swain
Nov 08, 2023 -

Garber Honda responded

We're delighted to know that Al, Angela, and Mike provided you with excellent service during your visit at Garber Honda. Your feedback is greatly appreciated! We look forward to serving any future needs.

October 22, 2023

They provided wonderful service and Hannah was a pleasure to deal with. She kept me informed of the progress on my vehicle and when it was going to be completed. More

by LINZINNA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah T.
Nov 06, 2023 -

Garber Honda responded

Linzinna, we're delighted to know Hannah and our team at Garber Honda provided you with excellent service. Thanks for sharing your experience!

October 21, 2023

Garber is way better than Ralph Honda. Garber offered me an Uber to get home and friendly customer service. Didn't try to force me to buy services that I didn't need. Just all around 10/ More

by DVONGSENA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Sheridan
Nov 06, 2023 -

Garber Honda responded

We're delighted to know you had a 10/10 experience with us at Garber Honda! Our team is always here to provide friendly service without any pressure. Thanks for choosing us and sharing your positive feedback!

October 21, 2023

Working with Garber was, by far, the best car experience ever! I love the videos Charlie Aerni and Bob Taylor send showing their concerns, suggestions and the workmanship was outstanding. Hannah was so easy More

by TERRYPRIV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah, Charlie Aerni, Bob Taylor
Nov 06, 2023 -

Garber Honda responded

We're so pleased to know that you had a great experience with our team at Garber Honda! It's wonderful to see how much you appreciated the videos from Charlie and Bob, as well as your interactions with Hannah. We look forward to seeing you for future services - thank you!

October 20, 2023

I've purchased and leased for over 15 years and I've always been very happy with the customer service More

by SUSAN.BOVENZI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh and Deb
Nov 02, 2023 -

Garber Honda responded

Susan, we're so pleased to know you've been happy with our customer service at Garber Honda for over 15 years. Thank you for your loyalty and the positive review!

October 20, 2023

Cordial. They take extra time to explain everything to. Jill is a super service advisor More

by ATPRICE06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jill
Nov 03, 2023 -

Garber Honda responded

Atprice06, we're delighted we could deliver an excellent experience! - Garber Honda Team

October 20, 2023

Roy was incredibly friendly and helpful. He listened to my needs and helped me find the vehicle I wanted without pushing me into anything More

by LSULZBACH29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Patterson
Nov 03, 2023 -

Garber Honda responded

We're so glad to know that Roy was able to assist you in finding the perfect vehicle at Garber Honda. We always aim for a pressure-free and enjoyable car buying experience. Thanks for your review!

October 20, 2023

The car looks better than brand new. Thank you for working with and keeping me informed More

by HIRSCH.P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Ellsworth
Nov 03, 2023 -

Garber Honda responded

We are grateful to have earned your business, HIRSCH.P. Thanks for taking the time to leave us a review! - The Garber Honda Team

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