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Garber Honda - Service Center

Rochester, NY

4.8
580 Reviews

580 Reviews of Garber Honda - Service Center

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October 28, 2023

I was there to get my car rust proofed and Andrea was very helpful and professional. I also spoke with Garrett as I had a question on one of the features of my car. It was a great experience. More

by KQUIGLEY18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea
Nov 14, 2023 -

Garber Honda responded

We're glad to know that Andrea and Garrett were able to assist you during your visit at Garber Honda. It's great hearing about your positive experience with us! Thanks for the review, we appreciate it!

October 28, 2023

My service rep was ready as soon as I arrived at the garage and the whole process went smooth More

by NGUYENMICHAEL249
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan s
Nov 14, 2023 -

Garber Honda responded

Thank you for the kind words! We are thrilled to hear that your process went smoothly. All of us at Garber Honda appreciate your recommendation and wish you safe driving!

October 27, 2023

Exceptional service, first rate communication. I rate them the highest rating possible. Thank you so much More

by Featherman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah Tougas
Nov 10, 2023 -

Garber Honda responded

We're delighted to know you had an exceptional experience with us at Garber Honda! Your kind words about our service and communication mean a lot. Thank you for the highest rating possible, we appreciate it!

October 27, 2023

Took car in for an actuator replacement. It wasn’t installed correctly and could not unlock door with key. I called and told they would take care of it right away when I came in. They were t More

by JUSTINHPG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Warren
Nov 10, 2023 -

Garber Honda responded

Justin, we appreciate your understanding and patience. Our team at Garber Honda is committed to making things right when they don't go as planned. We're glad you're satisfied with the service!

October 27, 2023

It was quick and easy… Car was done in 30 mins. Always a pleasure dealing with Deb More

by DEBDOD375
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Debbie
Nov 13, 2023 -

Garber Honda responded

It was a pleasure getting to work with you, and we are incredibly grateful to receive a 4-star recommendation from you! We look forward to working with you again in the future. Until then, best wishes and safe travels from your friends at Garber Honda.

October 27, 2023

Great service as always, and Deb F. deserves all the accolades! Her service/support is the reason I keep coming back. I also love the service review videos that get sent, it's been one More

by ERICH L.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deb F.
Nov 13, 2023 -

Garber Honda responded

Erich, it's fantastic to know that Deb and our service review videos have been a big part of your positive experiences at Garber Honda. We appreciate the kind words and look forward to seeing you next time!

October 26, 2023

Very professional. Easy drop off and pick up. Amazed at the cleanliness of the service area! More

by TIDBIT0928
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela
Nov 09, 2023 -

Garber Honda responded

Thank you, Tidbit0928, for stopping by to leave Garber Honda a wonderful review!

October 26, 2023

Deb is so great! Friendly and helpful. Service department sends a video with details of my car. More

by CCOOK77TMG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deb Ferra
Nov 09, 2023 -

Garber Honda responded

Knowing we are providing this level of service and care to you is validating for our team! Thank you for your business, from your friends at Garber Honda!

October 26, 2023

Thank you very much Kara and Jeff at Garber Honda. I love my new vehicle. More

by GEORGEKIRK12
Recommend Dealer
Yes
Employees Worked With
Kara, Jeff and the finance office.
Nov 10, 2023 -

Garber Honda responded

Thank you so much for sharing your kind words with us! We love helping people find the vehicle they need and we’re glad to hear you’re enjoying your new ride. All of us at Garber Honda are grateful for your business and hope we can continue to help you in the future.

October 25, 2023

I have been bringing my car for service at this dealer for many years and I have always received excellent attention and care in the most professional manner by each and every one. More

by MANJPD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh, Debbie, Warren, Matt
Nov 08, 2023 -

Garber Honda responded

We're so glad to know you've consistently had great experiences with our team at Garber Honda. Thank you for your continued trust in us, we look forward to serving you again!

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