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Garber Honda - Service Center

Rochester, NY

4.8
577 Reviews

577 Reviews of Garber Honda - Service Center

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October 07, 2024

Damaged 3 of my wheels when mounting new tires. Large dents & heavy scratching around the whole rim. Apparently this was due to an equipment malfunction, but I'm still confused as to why the tech(s More

by justin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jill Whitmire,Mike Swain
Oct 08, 2024 -

Garber Honda responded

Justin, thank you for sharing your experience with us. While we're glad to hear that the situation was resolved professionally and to your satisfaction, we apologize for any inconvenience caused by the initial damage. If there's anything else you'd like to discuss or if you have further questions, please feel free to reach out.

October 07, 2024

Had a great experience with Dan Bresnan. He explained everything and made the process so easy. Thank you Dan More

by HOFFMAN4
Recommend Dealer
Yes
Employees Worked With
Dan Bresnan
Oct 08, 2024 -

Garber Honda responded

We're delighted to hear that Dan made your experience at Garber Honda smooth and easy! Thank you for sharing this positive feedback, and enjoy your new ride!

September 29, 2024

Biggest inventory for CR-V in Rochester. Very relax environment while negotiating the car price More

by CANH1974
Recommend Dealer
Yes
Employees Worked With
Nick Trottier
Sep 30, 2024 -

Garber Honda responded

Thanks for the high praise of our inventory and relaxed buying process at Garber Honda. We appreciate it and hope to see you back for any future needs!

September 22, 2024

Eddie was wonderful ! Very patient with me and answered all my questions. Everyone was welcoming and made me feel right at home. Would highly recommend Garber to everyo More

by EIDECKER
Recommend Dealer
Yes
Employees Worked With
Edward Leno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2024 -

Garber Honda responded

Thank you for the glowing review! We're delighted to hear that Eddie and our team at Garber Honda made your experience so positive. We appreciate your recommendation!

September 22, 2024

Brian was great to work with and very accommodating with our schedule! The new car process went smoothly and quickly. More

by KELRUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Bender
Sep 26, 2024 -

Garber Honda responded

Kelrus, we're delighted to hear that Brian made your experience smooth and quick at Garber Honda. Enjoy your new car!

September 20, 2024

Garber Service has always been my place of choice. Professional, courteous, efficient, trustworthy. Love my CRV. More

by JohnB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2024 -

Garber Honda responded

JohnB, we're delighted to hear that Garber Honda continues to be your go-to for service! Thanks for the kind words and enjoy driving your CRV!

September 18, 2024

Great experience. Would highly recommend Garber to anyone in the market for a new vehicle More

by PARKERKL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Stein
Sep 19, 2024 -

Garber Honda responded

Thank you for supporting our team with a wonderful review! Your recommendation means a lot to all of us at Garber Honda and we look forward to assisting you next time.

September 10, 2024

It’s always a pleasure to have my vehicle serviced at Garber. Hannah is the best and always supper nice and professional. More

by MACRI71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah
Sep 11, 2024 -

Garber Honda responded

We're delighted to hear that Hannah and the team at Garber Honda provided you with such a positive service experience. Thanks for sharing your feedback!

September 10, 2024

It was really nice to communicate with him, He is a professional in his field! More

by Stepan Stefantsiv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Andolsek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2024 -

Garber Honda responded

Reviews like this make us smile, Stepan. Thanks for choosing Garber Honda!

September 10, 2024

Great, efficient service and very knowledgeable and helpful service advisors. Service advisor was very helpful and all questions were answered. More

by BBINGAMA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Warren in service.
Sep 13, 2024 -

Garber Honda responded

We're glad to hear you had a great experience with our service advisors at Garber Honda. Thanks for the positive feedback!

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