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Garber Honda - Service Center

Rochester, NY

4.8
580 Reviews

580 Reviews of Garber Honda - Service Center

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November 29, 2023

Overall service was excellent. Service coordinator Hannah Tougas was. Very helpful in answering questions and communication work to my vehicle. Mechanics were very helpful in exp More

by LDIFLORIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah Tougas , Ivan Vinovrski
Dec 29, 2023 -

Garber Honda responded

We're glad to know that you had an excellent experience with our service coordinator and mechanics at Garber Honda. We always aim for clear communication about the work needed on your vehicle. Thanks for sharing!

November 28, 2023

Great customer service. Fast, friendly and informative. The team was able to get me the price I was looking for. Fully recommend them 100 percent!! More

by SITTINGCHAIR14435
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin and the guy with the split coffee cup Thanks
Dec 27, 2023 -

Garber Honda responded

We're delighted to know you had a great experience with our team at Garber Honda! Thanks for recommending us, we appreciate your support. Enjoy the ride in your new car!

November 28, 2023

The service staff at Garber Honda are excellent. Especially Debbie Ferra. She is always pleasant, explains everything and is one of the reasons I return to Garber for my car service needs. More

by MBRAZEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Debbie Ferra
Dec 27, 2023 -

Garber Honda responded

We're delighted to know that our service staff, especially Debbie Ferra, have been able to provide you with excellent experiences at Garber Honda. We appreciate your loyalty and look forward to continuing serving your car needs!

November 26, 2023

Garber Honda Service is know for being dedicated in providing high quality of service. Thank you More

by CACBUSCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Debra Reynolds
Dec 26, 2023 -

Garber Honda responded

Thank you, for stopping by to leave Garber Honda a wonderful review!

November 26, 2023

The tire rotation and oil change was fast, even though they were very busy at the time. More

by CTURNER1189
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Debbie
Dec 26, 2023 -

Garber Honda responded

We're glad we could deliver a 5-star experience, Cturner1189!

November 25, 2023

Very good customer service. They are not pushy and very understanding. Debbie in the service area has been wonderful to work with over the years I have owned my Honda's. More

by CYNHOWE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Debbie F & Calvin B-K
Dec 26, 2023 -

Garber Honda responded

We're so glad to know you've had positive experiences with our team, especially Debbie in the service area. Thanks for choosing Garber Honda and sharing your feedback!

November 25, 2023

Making the appointment was Avery nice experience. I checked on line and the process at the dealership was fast. The needed maintenance was done on time and the staff at service station were friendl More

by TARIQCHAUDARI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Dec 26, 2023 -

Garber Honda responded

Tariq, we're delighted to know that your experience with Garber Honda was a smooth one. Thanks for highlighting our efficient online process and friendly staff!

November 23, 2023

Needed a recall service, was finished in exactly an hour. Service seems quick by the rate of people leaving the waiting room. Friendly staff, I will be back. More

by ALLISON_FULFER
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Grant
Dec 20, 2023 -

Garber Honda responded

We're glad to know that you had a positive experience with our service team at Garber Honda. We strive for efficiency and friendly customer service, so it's great to see we hit the mark! Looking forward to your next visit.

November 23, 2023

Making an appointment was very easy and fit my schedule. They took care of all my service needs in one visit More

by BILLHHOV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Warren, Elizabeth
Dec 20, 2023 -

Garber Honda responded

Bill, we're glad to know that scheduling was easy and all your service needs were met in one visit at Garber Honda. Thanks for the positive feedback!

November 22, 2023

Took my Passport in for recall repair on November 20 for a 9am appointment. I was expecting to be without my car all day, but received a call at noon that my car was ready. I was very happy to be able to ge More

by PATTYPIK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Dec 20, 2023 -

Garber Honda responded

Patty, we're glad to know that our team at Garber Honda was able to get your Passport back on the road quickly. Thanks for trusting us with your vehicle!

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