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Garber Honda - Service Center

Rochester, NY

4.8
580 Reviews

580 Reviews of Garber Honda - Service Center

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December 14, 2023

Our service advisor, Josh Grant, is just the best. Great listener and provides understandable, thorough explanations. Our vehicles are always serviced correctly the first time. We trust Josh, the More

by Jack F.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Grant
Jan 09, 2024 -

Garber Honda responded

Jack, we're delighted to know that Josh and our team at Garber Honda have earned your trust. We appreciate the recommendation and look forward to continuing serving you in the future!

December 14, 2023

I've been with Garber since the beginning and before that John Holtz. I've enjoyed the Honda brand and this Dealer's style and service. More

by JBEARDEN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Myers
Jan 10, 2024 -

Garber Honda responded

JBEARDEN1, it's great to know you've been with us at Garber Honda since the beginning and are enjoying our service. We appreciate your loyalty!

December 14, 2023

Deb, Ryan, Warren, Josh, and everyone in the service department have always take great care of me. They go above and beyond to ensure the best results at the best pricing. I’ve been a customer at Garber More

by JH007E
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deb Ferra, Ryan Soules
Jan 10, 2024 -

Garber Honda responded

We're so glad to know that our team at Garber Honda has consistently provided you with excellent service! It's important for us to ensure the best results and pricing, as well as only recommending what is necessary. Thanks for sticking with us over the years - we appreciate your support!

December 12, 2023

Starting with Josh, Garber did an excellent job, as always....I needed to have new tires put on for this visit. thank you so much. More

by hartgrove, chris01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
Dec 13, 2023 -

Garber Honda responded

Chris, we're glad to know Josh and the team at Garber Honda provided excellent service for your tire replacement. Thanks for choosing us!

December 12, 2023

Prompt, thorough professional service and completed on time. Excellent communication throughout the experience. Thank you. More

by ORBSSN2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea
Dec 13, 2023 -

Garber Honda responded

We're glad to know you had a positive experience with our team at Garber Honda. We always aim for prompt and professional service, so it's great to see that reflected in your visit. Thanks for the review!

December 11, 2023

My service appointment for rust proofing of my new Honda (Rochester, NY winter) was without incident or delay. Thank you. More

by DEBSICILIANO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I do not know the service workers names for this appointment.
Jan 09, 2024 -

Garber Honda responded

We're glad to know your rust proofing service went smoothly at Garber Honda. Thanks for trusting us with your new car, especially during those Rochester winters!

December 10, 2023

Fast and excellent service - as always! I like their use of text to share service technician reports. More

by PATRICK_COSGROVE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
Jan 09, 2024 -

Garber Honda responded

Patrick, we're glad to know you appreciate our efficient service and communication at Garber Honda. Thanks for the positive feedback!

December 08, 2023

Great customer service and minimal wait time. I would definitely recommend this dealership to family and friends More

by MAURICEF182
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Debbie Ferra
Jan 09, 2024 -

Garber Honda responded

Maurice, we're delighted to know you had a great experience at Garber Honda! Thanks for recommending us and sharing your feedback.

December 08, 2023

Since 2001 I have purchased and leased five vehicles from this dealership. Their sales and vehicle service personnel continue to be excellent. Interesting note, I experienced new improvements with each new v More

by Barto1945
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Warren, Debbie - Service
Jan 08, 2024 -

Garber Honda responded

Barto1945, it's great to know you've been with us since 2001 and continue to enjoy your experiences at Garber Honda. We're glad that our service meets your expectations each time! Thanks for sticking with us through the years.

December 07, 2023

They meant my needs. Sarah was great and made our process easy.I recommend Garber Honfa More

by LINDABURGER125
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah
Jan 08, 2024 -

Garber Honda responded

We are honored to receive such a high recommendation from you. All of us at Garber Honda appreciate your support, and we’re glad to hear that our team met your service needs.

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