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Garber Honda - Service Center

Rochester, NY

4.8
580 Reviews

580 Reviews of Garber Honda - Service Center

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January 03, 2024

Garber provided excellent service. The vehicle was complete when they said and we were completely satisfied with the assistance we received. More

by JWHITE05
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Leno, Gina Romano
Jan 18, 2024 -

Garber Honda responded

We're so glad to know you had a satisfying experience with us at Garber Honda! We strive for excellent service and timely delivery. Thanks for your feedback, we appreciate it!

January 02, 2024

Got a screw in my tire from going to the Bills game. Service got me right in and had the issue handled asap!! Great service! More

by ryan_patterson1981
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jill Whitmore
Jan 18, 2024 -

Garber Honda responded

Ryan, we're glad to know our service team at Garber Honda was able to help you out quickly! Thanks for the positive feedback!

January 01, 2024

The service department was pleasant as always and had me out of there in no time. More

by MRSMETZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gina Romano
Jan 18, 2024 -

Garber Honda responded

We are so happy that our Garber Honda team earned your five stars. Thanks, MrsMetz!

December 31, 2023

They did a great job and made the usually frustrating process of getting a new car easier. More

by KBONDI4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kara Conklin
Jan 17, 2024 -

Garber Honda responded

We’re glad to hear that we provided the stress-free and easy buying experience you deserve. Your new vehicle is an excellent choice and we hope that it’s everything you could want and more! If there’s anything else Garber Honda can do to help you, please don’t hesitate to ask.

December 31, 2023

Very easy to make appointment. In and out in 1 hr. Super fast service makes me smile. More

by WIZARD_MODE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gina
Jan 17, 2024 -

Garber Honda responded

We are so happy that our Garber Honda team earned your five stars. Thanks, Wizard_mode!

December 21, 2023

I was pleased with the work they did changing the oil in my automobile according to the schedule. I did not realize that they would also be rotating my tires. I assume that was to my benefit. More

by STRANG0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Debbie Ferra was very friendly and I was comfortable dealing with her.
Jan 11, 2024 -

Garber Honda responded

We're glad to know you were satisfied with the oil change service at Garber Honda. We do include tire rotation as part of our routine maintenance for added benefit! Thanks for your feedback, we appreciate it.

December 20, 2023

Deb is an excellent and trustworthy service advisor. She doesn`t try to sell me parts and services that are unnecessary and keeps me abreast of any services that I may need in the future according to t More

by NICHOLAS.CAPOZZI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deb Ferra
Jan 11, 2024 -

Garber Honda responded

We're so glad to know that you've had such a positive experience with Deb at Garber Honda! Her knowledge and honesty are indeed invaluable. We appreciate your trust in us, and we look forward to seeing you again for future services.

December 18, 2023

I like CRV honda because best run and part of system. so I like CRV .i think 2024 CRV is top of my view. More

by TSUSMITA006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hari
Jan 11, 2024 -

Garber Honda responded

We're glad to know you love the Honda CRV and are excited about the 2024 model! Our team at Garber Honda is always here to help with any of your vehicle needs. Thanks for sharing your thoughts!

December 17, 2023

Great service department! Staff is professional and kind. Highly recommend! Will definitely return for future service needs. More

by VIGLIOT2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Debra
Jan 10, 2024 -

Garber Honda responded

We're so glad to know you had a great experience with our service department at Garber Honda! We appreciate your recommendation and look forward to assisting with any future needs. Thanks for the review!

December 15, 2023

I needed an emergency appointment for a nail in my tire. They got me in and patched the tire in under an hour. More

by CHRISTINA.PELLETIER7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jill WHITMIRE, Charley Aerni
Jan 10, 2024 -

Garber Honda responded

Christina, we're glad to have been able to assist you promptly with your tire issue at Garber Honda. We understand how important it is for our customers' vehicles to be in top shape! Thanks for the review.

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