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Garber Honda - Service Center

Rochester, NY

4.8
580 Reviews

580 Reviews of Garber Honda - Service Center

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January 22, 2024

The new key is working well. The people I dealt with were all very friendly. More

by CLIVINGSTON0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah Tougas
Feb 05, 2024 -

Garber Honda responded

Thanks for leaving Garber Honda a review! Have a great day, Clivingston0!

January 21, 2024

No fault of the Garber Henrietta NY service department that Honda has parts on "back order" and took 7 weeks to get a swing arm shipped to them!(very common part that should be ordered in bulk as road pot More

by ANDREW.GEYER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne S, 2 technicians
Feb 05, 2024 -

Garber Honda responded

Andrew, we appreciate your understanding and patience during the parts delay. We're glad to know that Wayne was able to provide fast service once everything arrived at Garber Honda. Thanks for sharing your experience!

January 20, 2024

Been with Garber Honda for several years and they are always helpful and provide great service. More

by GG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna
Feb 05, 2024 -

Garber Honda responded

We appreciate you taking the time to share your wonderful feedback about our helpful and reliable team – this is what we always strive for! Thank you again from all of us at Garber Honda!

January 16, 2024

Everyone at the dealership were friendly and very accommodating. Andrew was very helpful by going through all of our questions. More

by NARBORERD
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Andrew and Shiv
Jan 31, 2024 -

Garber Honda responded

We're glad to know our team at Garber Honda was able to assist you effectively, especially Andrew. We appreciate your feedback and are here if you have any more questions!

January 16, 2024

I have used Garber service in the past, and I will do so again for my car needs. More

by AJHUGILL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service center
Jan 31, 2024 -

Garber Honda responded

Thank you for your recommendation and glowing review! We are thrilled we were able to provide you with a great service experience here at Garber Honda. We look forward to working with you again in the future.

January 15, 2024

I keep wanting to find a garage closer to home, but the fabulous service I consistently receive at Garber, and the care they show make me happy to drive the extra miles. More

by keiraked
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Debra
Jan 31, 2024 -

Garber Honda responded

We're delighted to know that our service at Garber Honda is worth the extra miles for you! Thank you so much for your continued trust and support. Safe travels until we see you next time!

January 08, 2024

Great service! Had a nail in my tire and was able to bring it in right away. Deb was very helpful and took care of me:) More

by DMTEBOC18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deb Ferra
Jan 23, 2024 -

Garber Honda responded

We're glad to know you had a great experience with Deb and our team at Garber Honda! We always strive to provide quick, efficient service. Thanks for the review!

January 07, 2024

dealer was friendly. good experience, not a long wait at all very surprised. Offfering beverages is always a plus. More

by YSCHLEGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
dont remember him
Jan 22, 2024 -

Garber Honda responded

We're glad to know you had a good experience at Garber Honda and appreciated our friendly service, quick process, and the offered beverages. Thanks for sharing your feedback!

January 07, 2024

I’m satisfied with dealership,unhappy there were no coupons At this time of service. More

by COMPUWALK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt sheridan
Jan 22, 2024 -

Garber Honda responded

Thank you for choosing Garber Honda, we appreciate your feedback.

January 06, 2024

The dealer was attentive and fixed my car efficiently. I also found Matt, the service writer, to thoroughly and clearly explain the repair need and how it was going to be fixed. Overall, a very positive e More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
Jan 19, 2024 -

Garber Honda responded

Jim, we're glad to know you had a positive experience with Matt and the rest of our team at Garber Honda. We always aim for efficient service and clear communication. Thanks for your feedback!

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