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Garber Honda - Service Center

Rochester, NY

4.8
580 Reviews

580 Reviews of Garber Honda - Service Center

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March 09, 2024

Hannah was very helpful, professional, and friendly, and service was completed in less than an hour! More

by SHECON22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah Tougas
Apr 10, 2024 -

Garber Honda responded

We're happy to hear Hannah made your service visit at Garber Honda a quick and great one. Thanks for your kind review!

March 07, 2024

Garber has taken care of my 2013 CR-V since I brought it. Every time I have a problem or have maintenance alerts they quickly get me in and take care of things. My latest visit involved a loud muffler sound More

by CCBYRNES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jill
Apr 10, 2024 -

Garber Honda responded

We're delighted to know that our team at Garber Honda has consistently provided you with efficient and friendly service for your 2013 CR-V. We appreciate the trust you've placed in us, and we'll continue striving to offer convenient hours and top-notch care for your vehicle!

March 06, 2024

Excellent customer service. Ryan always takes care of me when car brought in for service. Annie Bochno is my favorite sales person. I would recommend both of these employees to More

by Nancy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Soles was my service Advisor and he was excellent. I would recommend him to my friends I worked with Annie Bochno in Sales. She is excellent. I give both employees 10 stars. To my knowledge Roy Patterson did not help me.
Apr 10, 2024 -

Garber Honda responded

Nancy, we're so glad to know that Ryan and Annie have been able to provide you with excellent service at Garber Honda. We appreciate your recommendation!

March 01, 2024

Continue with great customer service. We will continue to buy used or new for years to come. Joe LoVerde was excellent. Would definitely work with him again. Fair trade in value. More

by LISAREYNOLDS321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe LoVerde
Apr 10, 2024 -

Garber Honda responded

We're delighted to know that you had a great experience with Joe and our team at Garber Honda. We appreciate your continued support, and we look forward to assisting you in the future!

March 01, 2024

Service Advisor Deb Ferra always takes care of me when car brought in for service. More

by CPLATANIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deb Ferra
Apr 10, 2024 -

Garber Honda responded

We're so glad to hear Deb always takes good care of you and your vehicle at our service center. We'll pass the kind words along to her. Thanks for choosing Garber Honda!

February 24, 2024

Courteous staff. Easy to schedule appointments. Mechanics explain all of the work they are doing. Love the Uber ride option if leaving my car. More

by LDIFLORIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
Apr 10, 2024 -

Garber Honda responded

We're glad to know you found our staff courteous and the appointment scheduling easy at Garber Honda. We strive for transparency in all we do, including explaining any work being done on your vehicle. Thanks for the review!

February 21, 2024

Garber Honda employees are the Best! They are courteous and helpful. The service department always does a good job on my vehicle! More

by HIRS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deb, Warren and Josh
Apr 10, 2024 -

Garber Honda responded

We're so glad to know you've had a positive experience with our team at Garber Honda! We strive for excellent service and it's great to see that reflected in your visit. Thanks for the review!

February 20, 2024

This trip was for routine maintenance only; no repair service was needed. I appreciate the desk area in the waiting area. More

by Scottie59
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah Tougas
Apr 10, 2024 -

Garber Honda responded

We're glad to know you appreciated the desk area in our waiting room during your routine maintenance visit at Garber Honda. Thanks for taking a moment to share your experience!

February 20, 2024

My experiences with the Service Dept. have always been outstanding. Easy to set up an appointment. Good, clear communication. Very fair pricing. Always feel well taken care of. More

by EDELSTEINJOAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Debbie Ferra
Apr 10, 2024 -

Garber Honda responded

We're glad to know that our Service Department at Garber Honda has consistently met your expectations. Thanks for trusting us with your vehicle's needs and for the great review!

February 09, 2024

Matt was very helpful and efficient. A pleasure to work with as has been the case on every occasion we have been at Garber. More

by GPAGANIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
Feb 21, 2024 -

Garber Honda responded

We're glad to know Matt and our team at Garber Honda have consistently provided you with great service. Thanks for your support, we appreciate it!

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