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Garber Honda - Service Center

Rochester, NY

4.8
580 Reviews

580 Reviews of Garber Honda - Service Center

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April 12, 2024

Great customer service. Friendly staff. Always on time with the appointments. That about sums it up. More

by NARJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
Apr 15, 2024 -

Garber Honda responded

We're glad to know that you've had a great experience with our customer service and staff at Garber Honda. Thanks for the positive feedback, we appreciate it!

April 10, 2024

Wow great customer service a nice cup of coffee and I wasn’t there more than an hour and they didn’t try to sell me anything I didn’t need so appreciate it. I will be back. More

by NTADIONAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Warren
Apr 15, 2024 -

Garber Honda responded

We're glad to know you had a great experience at Garber Honda! We always aim for efficient service without any unnecessary upselling. Looking forward to seeing you again in the future!

April 05, 2024

Ryan Soles was great to work with-- kept us in the loop every step of repair More

by DANCHRISTA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Soles
Apr 12, 2024 -

Garber Honda responded

It's great to know Ryan made your service visit at Graber Honda a great one. Thanks for sharing this positive experience!

April 05, 2024

Never disappointed with Garber Service! This visit was to implement a recall for my Passport. It was completed in one hour. I could not be happier. More

by MMENDEL3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deb in service
Apr 12, 2024 -

Garber Honda responded

We're glad to know that you had another great experience with our service team at Garber Honda. Thanks for trusting us with your Passport recall!

April 04, 2024

Garber Honda is a great, reliable and trustworthy dealership. I have done business with them for several years and have purchased multiple cars. The service representatives are awesome, and I enjoy More

by ROSEMARY.PLANE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Annie Bochno, Warren in Service Dept
Apr 12, 2024 -

Garber Honda responded

We're so glad to know you've had consistently great experiences with us at Garber Honda! It's our pleasure to provide thorough explanations and top-notch service. We look forward to continuing this relationship for many more years. Thanks for your trust in us!

April 01, 2024

The scheduling was easy. The oil change and tire rotation were done in a timely fashion while I waited. Everyone was very pleasant. The waiting area was very nice. More

by MAPBAILEY27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Annie Bochno
Apr 12, 2024 -

Garber Honda responded

We're glad to know that you found our scheduling easy and service efficient at Garber Honda. Thank you for your positive feedback about our team and waiting area!

March 28, 2024

Josh was professional, helpful and pleasant. My 19yo Accord passed inspection! Had an oil change too. More

by TOLIZT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh in the Service Dept.
Apr 12, 2024 -

Garber Honda responded

It's great to know that Josh was able to assist you with your Accord at Garber Honda. We're glad everything went smoothly during the inspection and oil change!

March 24, 2024

Our buying experience was very good, Sarah was excellent at negotiating the deal and explaining how to use the van. More

by ARTOFWILD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah
Apr 12, 2024 -

Garber Honda responded

We're glad to know your buying experience at Garber Honda was a positive one! It's great that Sarah could assist in negotiating the deal and explaining all about your new van. Thanks for sharing this review with us!

March 24, 2024

They have good customer service and always they try to find out the better way to improve their service. More

by RAADJABER65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Patterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I knew Steve and Allen they are a excellent.
Apr 12, 2024 -

Garber Honda responded

We appreciate your feedback! Our team at Garber Honda is always looking for ways to enhance our service. Thanks for noticing our efforts and sharing your experience with us!

March 22, 2024

the service was very good,and the car has been great since my service. i will be back for more service. More

by SCUSIMANO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ryan soles
Apr 12, 2024 -

Garber Honda responded

We're glad to know you had a positive experience with our service team at Garber Honda! We look forward to seeing you again for your future car needs. Safe travels until then!

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