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Garber Honda - Service Center

Rochester, NY

4.8
578 Reviews
Call Service Center (585) 334-0880

578 Reviews of Garber Honda - Service Center

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November 21, 2024

The service person should know Honda details of all models . I had service done, told “ nothing was wrong” and when I asked for explanation none was given , felt like fool coming to Gerber Honda More

by POKOJ40
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
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November 18, 2024

The dealership provided a nice loaner car. Staff was very professional. For Paris were made without any problems More

by JMKLEINER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Andolsek
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 19, 2024 -

Garber Honda responded

We're glad to hear you had a smooth experience with our team at Garber Honda. Thank you for the positive feedback!

November 11, 2024

Service was excellent in every way. I was informed all along the way and received outstanding quality of work. More

by HEATHER_COLES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I think it was Roy
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Nov 12, 2024 -

Garber Honda responded

We're delighted to hear that you received excellent service and quality work at Garber Honda! Keeping our customers informed is a top priority, so we're glad we could meet your expectations. Thank you for the wonderful feedback!

November 11, 2024

I have had the worst experience with Honda. I love my CRV but how I was spoken to from purchasing the SUV to now my SUV been having rattling noise that is consistent. I was told my SUV makes th More

by DARNELLEWILLIAMSGCU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bob Dorsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hari is very RUDE!!!!!!
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Nov 13, 2024 -

Garber Honda responded

Darnell, I'm sorry to hear about your frustrating experience with the rattling noise in your CRV. We want you to feel confident and satisfied with your vehicle, so let's work together on this issue and we'll do our best to assist you further.

November 01, 2024

Good costumes Service and sale person so nice and easy to deal With. Easy to schedule the appointment online.! More

by ERICVUONG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carfans Rodriguez
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Nov 05, 2024 -

Garber Honda responded

Eric, we're delighted to hear that you found our service and sales team at Garber Honda easy to work with! Thanks for sharing your experience.

November 01, 2024

I feel I was treated in a voyeur manner n knowledge work service while I was there More

by ADKMEEMA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Patterson
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 08, 2024 -

Garber Honda responded

Thanks for servicing with us and we hope to see you again soon. If there's any way we can make your experience better please let us know. You can contact our service manager at 585-334-0880

October 19, 2024

Super friendly check in - did take about an hour to change oil & rotate tires - manager came during wait & offered water or drink - very pleasant experience - would recommend More

by Tcgwizto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Bliss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don't remember
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Oct 23, 2024 -

Garber Honda responded

We're delighted to hear about your pleasant experience at Garber Honda! Thank you for recommending us and sharing your feedback. Safe travels until we see you next time!

October 18, 2024

Matt was great for taking care of customers! It has been for a while since my last time visiting Garber. I find most people in the service center are more friendly now than before.... More

by SHU0
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Massara
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 24, 2024 -

Garber Honda responded

We're delighted to hear that Matt and the team at Garber Honda made your visit a positive one! It's great to know our service center's friendliness stood out. Thanks for sharing your experience with us!

October 17, 2024

I took my Ridgeline in for scheduled maintenance, and I had no issues with the work performed or the time it took to complete the work More

by WEBBBW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deb Ferra
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Oct 18, 2024 -

Garber Honda responded

We're delighted to hear that your scheduled maintenance went smoothly at Garber Honda! Thank you for trusting us with your Ridgeline, and we look forward to serving you again in the future.

October 10, 2024

Thanks and high praise for Warren Stoutz who has been my service advisor for 30+ years!!!!!!!!!!!! Larry A. Peeler More

by LARRYP6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Warren Stoutz
Report | Print
Oct 11, 2024 -

Garber Honda responded

Thank you for sharing your appreciation! We're delighted to hear that Warren has provided excellent service over the years at Garber Honda. Your loyalty means a lot to us, and we'll be sure to pass along your kind words!

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