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Garber Honda

Rochester, NY

4.8
2,236 Reviews
The Garber Automotive Group is pleased to have the House of Holtz Vehicles join our family of automotive dealerships! We are very excited to be serving the Western New York region. Garber Automotive shares John Holtz's commitment to providing the best possible service to our customers, both before and after the sale. Kevin Parker has been named the new General Manager/ Managing Partner of the dealerships. He has over 30 years of automotive experience, the past 15 with the Garber organization as General Manager. Kevin states, "I am both honored and excited to be here in Rochester. It is a privilege to lead these fine individuals who have been a part of the Holtz group for many years. I pledge to you my commitment to serving our customers with the highest level of service and supporting our community. I look forward to meeting you and getting to know the Rochester area. If I can ever personally be of service to you, please feel free to contact me.
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3925 West Henrietta Road

Rochester, NY

14623

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Showing 2,236 reviews

June 06, 2020

Gina my salesperson was awesome. It’s my first car bought from Garber. They made is so easy. I would suggest this company to others. More

by cbetlem
Recommend Dealer
Yes
Employees Worked With
Ginamarie Lanzatella
Jun 08, 2020 -

Garber Honda responded

Thank you for sharing the experience you had working with Gina here at Garber. We appreciate your business. Kevin I Parker, General Manager/Managing Partner

June 06, 2020

First time buying here and was completely impressed with excellent customer service from both Adam and Gina. Gina went above and beyond! Will buy again. More

by Sandy
Recommend Dealer
Yes
Employees Worked With
Ginamarie Lanzatella, Adam Bolt
Jun 08, 2020 -

Garber Honda responded

Thank you for choosing Garber for your recent vehicle needs. We appreciate your business and thank you for sharing your amazing experience with others! Kevin I Parker, General Manager/Managing Partner

June 02, 2020

Courteous and fast service. Both Shawn and Matt were super helpful. Especially thanks to Shawn for meeting my needs. Will recommend to others for sure. Thanks! More

by danmaeng
Recommend Dealer
Yes
Employees Worked With
Shawn Bishop, Matt Tyler
Jun 03, 2020 -

Garber Honda responded

Thank you for sharing the great experience you had working with Matt and Shawn here at Garber Honda. We appreciate your business. Kevin I Parker, General Manager/Managing Partner

May 10, 2020

Completely awful experience. Made a deal for a new Pilot. They sold the car out from under me the day before pickup. Then proceeded to drag me out 2 months and never got me a car. Face to face discussion wit More

by TomM
Recommend Dealer
No
Employees Worked With
Business mgr
May 21, 2020 -

Garber Honda responded

I am sorry about the experience you had working with the team here at Garber Honda. I spoke with the Manager Brian Bender who said he did talk with you personally about this and it was an error on his part. I am very sorry and I hope you will give us an opportunity to earn your business.

April 06, 2020

Entire process was quick and easy with Nick! Agreed on a fantastic deal quick, and Nick made the rest effortless, going out of his way to help me out. Everything was straight forward. Great job! More

by tylerturkington
Recommend Dealer
Yes
Employees Worked With
Nick Trottier, Matt Tyler
Apr 08, 2020 -

Garber Honda responded

Thank you for sharing your experience working with the team here at Garber. I am glad to read you liked working with Nick. Enjoy your new vehicle and welcome to the Garber family! Kevin I Parker, General Manager/Managing Partner

April 01, 2020

Great Service Ryan my Advisor was professional & personable. He kept me informed throughout the entire service process & made sure vehicle was done on time as pro More

by jz1961
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Soles
Apr 03, 2020 -

Garber Honda responded

Thank you for sharing the amazing experience you had working with Ryan here at Garber Honda Service. We appreciate your business! Kevin I Parker, General Manager/Managing Partner

March 19, 2020

It was a pleasure working with Shawn and Garber Honda. Am very satisfied with my car and the efficiency of the service. Shawn was patient and knowledgeable throughout the whole time, making the car-buying pr More

by achiang3
Recommend Dealer
Yes
Employees Worked With
Shawn Bishop
Mar 24, 2020 -

Garber Honda responded

Thank you for sharing the feedback you had working with Shawn here at Garber Honda. We appreciate your 5-star review and welcome you to the Garber Honda family! Kevin I Parker, General Manager/Managing Partner

March 17, 2020

Great Experience Elizabeth Bochno was a pleasure to work with. She was thorough and made the experience very easy. I will recommend her to anyone looking for a new c More

by catherinesuja
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elizabeth Bochno
Mar 17, 2020 -

Garber Honda responded

Thank you for sharing the amazing experience you had working with Elizabeth here at Garber Honda. We appreciate your business. Kevin I Parker, General Manager/Managing Partner

March 14, 2020

I cannot say enough great things about my experience with Gina. She made buying my vehicle so easy and stress free. She solved the problem with my financing struggles and I was able to finance on my own wit More

by Pperkins
Recommend Dealer
Yes
Employees Worked With
Todd Perkins, Ginamarie Lanzatella
Mar 16, 2020 -

Garber Honda responded

Thank you for sharing the experience you had working with Gina here at Garber. We appreciate your business! Kevin I Parker, General Manager/Managing Partner

March 14, 2020

Simple, direct and relaxed! Clinton Hankerson, our sales person, made the buying experience easy and painless. He has the product knowledge, the years of experience and a relaxed More

by Swl0609
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clinton Hankerson, Trevor Mellon
Mar 16, 2020 -

Garber Honda responded

Thank you for sharing the experience you had working with Clinton and Trevor here at Garber Honda. Enjoy your new Honda vehicle and welcome to the Garber family! Kevin I Parker, General Manager/Managing Partner

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