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Garber Honda

Rochester, NY

4.8
2,237 Reviews
The Garber Automotive Group is pleased to have the House of Holtz Vehicles join our family of automotive dealerships! We are very excited to be serving the Western New York region. Garber Automotive shares John Holtz's commitment to providing the best possible service to our customers, both before and after the sale. Kevin Parker has been named the new General Manager/ Managing Partner of the dealerships. He has over 30 years of automotive experience, the past 15 with the Garber organization as General Manager. Kevin states, "I am both honored and excited to be here in Rochester. It is a privilege to lead these fine individuals who have been a part of the Holtz group for many years. I pledge to you my commitment to serving our customers with the highest level of service and supporting our community. I look forward to meeting you and getting to know the Rochester area. If I can ever personally be of service to you, please feel free to contact me.
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3925 West Henrietta Road

Rochester, NY

14623

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Showing 2,237 reviews

September 21, 2021

I worked w/ Gina one day when I came in to trade my truck in and she absolutely did everything she could to get me in a vehicle not only that I love but one that I could afford. She worked w/ me for two hrs+ More

by joshua.trubia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ginamarie Lanzatella
Sep 22, 2021 -

Garber Honda responded

WOW! Thank you for sharing the wonderful experience you just had working with Gina to get a newer GMC! We appreciate your feedback. Shoukd you need anything or have additional questions please do not hesitate to reach out to us! Have a great day.

September 21, 2021

Some idiot backed into my new car and totaled it and Gina was not only able to help me replace it but she was able to hook me up with a nice upgrade! More

by halothanemusic
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ginamarie Lanzatella
Sep 22, 2021 -

Garber Honda responded

I am sorry your previous vehicle was totalled. I appreciate you turning to Garber Automotive when you were in immediate need of a newer vehicle. I am glad gina was there to help! Thank you for sharing your experience with us.

September 16, 2021

Grateful how easy and pleasant Annie made it for us! We would recommend her 100 times over! More

by ylvatribastone
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Annie Bochno
Sep 17, 2021 -

Garber Honda responded

Thank you for sharing your experience working with Annie Bochno here at Garber Honda. Enjoy your new Honda vehicle!

September 16, 2021

As a loyal customer to Garber Honda with buying a vehicle and having services done here despite being more expensive. I was completely duped today. James B sales associate and Adam Bolt appraiser in used ca More

by nbenedict4
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
James Brodsky, Adam Bolt
Sep 17, 2021 -

Garber Honda responded

Hello, Our Used Car Manager Adam Bolt has been made aware of the above and will be reaching out to you to discuss what happened.

Sep 17, 2021 -

nbenedict4 responded

That would be greatly appreciated

September 01, 2021

I worked with Stevie at another dealership on two deals . He knows the programs and worked with me to match a competitors deal then followed up and got me an even better deal. I’m happy with his service. More

by peterdepalma
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Carroll
Sep 03, 2021 -

Garber Honda responded

Thank you for taking the time to share the experience you just had working with Steve here at Garber Honda. We appreciate the feedback. Congratulations on your new vehicle!

September 01, 2021

Sales professional Robert Capitano made our purchase a pleasure. Bob took time to explain vehicle features in detail. He was knowledgeable, professional and personable. Completely absent was even a tr More

by Experienced buyer
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Ames, Robert (Bob) Capitano
Sep 01, 2021 -

Garber Honda responded

Thank YOU for sharing the wonderful experience you just had working with Bob (and Jeff) here at Garber Automotive. We are so glad Bob was so attentive and helpful during the entire process. Buying a new car is an investment and we are here to assist every step of the way. Congrats to you!

August 02, 2021

Dimitri helped my sister buy a vehicle and it was the best experience she had buying a car. She loves the car and looks forward to coming back again! More

by Chuck
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dmitriy Shevchuk
Aug 03, 2021 -

Garber Honda responded

Thank you for sharing the experience you had working with Dmitriy here at Garber Honda. We appreciate your business. Kevin I Parker, General Manager/Managing Partner

July 30, 2021

I worked with Gina to buy a 2020 Acura MDX. She and the team were so easy to deal with. She worked hard to get me into the car I wanted. She understood I had limited time and made it so easy. The dealersh More

by Hhalstead777
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ginamarie Lanzatella
Aug 02, 2021 -

Garber Honda responded

Thank you for sharing the wonderful experience you had working with Gina here at Garber Automotive to get a wonderful Acura MDX. We hope you are loving your new SUV and are so thankful to read your experience working with us! Kevin I Parker, General Manager/Managing Partner

July 29, 2021

Gina went above and beyond digging through all kinds of paperwork issues and even extended my rental through the insurance company to get me into a beautiful 2015 Nissan Altima. I can’t thank her enough fo More

by halothanemusic
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ginamarie Lanzatella, Jeff Ames
Jul 30, 2021 -

Garber Honda responded

Thank you for sharing the wonderful experience you had working with Gina here at Garber Automotive. We hope you are loving that new to you Nissan Altima. Congratulations! Kevin I Parker, General Manager/Managing Partner

July 23, 2021

Robert was very pleasant to work with on the purchase of my vehicle. Would not have a problem recommending this to friends and family At all More

by Kdconnor69
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert (Bob) Capitano
Jul 23, 2021 -

Garber Honda responded

Thank you for turning to Garber Automotive for your recent vehicle needs. I am glad you enjoyed working with Bob to get a new car. Thank you for your business.

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