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Garber Honda

Rochester, NY

4.8
2,237 Reviews
The Garber Automotive Group is pleased to have the House of Holtz Vehicles join our family of automotive dealerships! We are very excited to be serving the Western New York region. Garber Automotive shares John Holtz's commitment to providing the best possible service to our customers, both before and after the sale. Kevin Parker has been named the new General Manager/ Managing Partner of the dealerships. He has over 30 years of automotive experience, the past 15 with the Garber organization as General Manager. Kevin states, "I am both honored and excited to be here in Rochester. It is a privilege to lead these fine individuals who have been a part of the Holtz group for many years. I pledge to you my commitment to serving our customers with the highest level of service and supporting our community. I look forward to meeting you and getting to know the Rochester area. If I can ever personally be of service to you, please feel free to contact me.
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3925 West Henrietta Road

Rochester, NY

14623

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Showing 2,237 reviews

November 09, 2021

My husband and I were in a situation where we are both working from home and have three vehicles -a little overkill. I contacted Garber and requested Gina as our prior car buying experience with her was More

by pamela3426
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ginamarie Lanzatella
Nov 12, 2021 -

Garber Honda responded

Thank you for returning to work with Gina here at Garber Automotive when you wanted to downsize your two vehicles to one amazing Honda Ridgeline! We appreciate you taking the time to share this feedback with others! As you may know, Gina LOVES dogs and is part of a local rescue organization so I am sure you made her day having your dog come in with you! :)

October 31, 2021

I have been in a 2008 Lincoln MKZ for 4 years. I finally paid it off and the car was in rough shape to say the least. After feeling discouraged with several dealerships not willing to work with me or even t More

by sarahcarrillo1223
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Allen, Ginamarie Lanzatella
Nov 01, 2021 -

Garber Honda responded

WOW! Just amazing, you just made our day. Thank you so much for sharing the beyond wonderful experience you received from working with Gina here at Garber Automotive. She is a true advocate (and friend) to her customers and it is humbling to read the experience each and every one of them have when working with her. Congratulations on your new vehicle and thank you again. Have a great day!

October 28, 2021

Gina is awesome! We just purchased our second car from Gina at Garner Honda. Gina contacted me as soon as I reached out with interest in a vehicle. She knew exactly what we wanted and found us the perfect More

by mwheels
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ginamarie Lanzatella
Nov 01, 2021 -

Garber Honda responded

Thank you for returning to work with the AMAZING Gina here at Garber Automotive. Gina is a true advocate for her customers on their search for the perfect vehicle for them. I am so glad you loved working with her for the second time! Let us know if you have any questions or concerns during the live of your vehicle. Congratulations!

October 26, 2021

Gina was amazing! She worked through the process with me to upgrade from a 2017 to a 2021 CR-V. She was always available, stayed in contact, dealt with my pain insurance provider and seemed just as excited More

by jennaly16
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ginamarie Lanzatella
Oct 26, 2021 -

Garber Honda responded

Thank you for sharing the wonderful experience you had workinng with Gina here at Garber Automotive for your updated Honda CR-V! I am so glad Gina was an advocate (and cheerleader!) during the process with you! Enjoy your new Honda vehicle.

October 25, 2021

Pete was a pleasure to work with. He is very friendly and straightforward and helped me greatly with my Honda Civic lease. He even offered to drop me off at my apartment when I turned in my lease at the end More

by Andre Davcev
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete MacCracken
Oct 26, 2021 -

Garber Honda responded

Thank you for sharing the wonderful experience you had working with Pete here at Garber Honda. I am so glad Pete was so helpful during the entire process. Enjoy your new vehicle!

October 16, 2021

The buying experience was incredibly easy and low pressure. The sales rep was very knowledgeable. More

by MonsterRobot
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ginamarie Lanzatella
Oct 18, 2021 -

Garber Honda responded

Thank you for sharing the experience you just had working with Gina here at Garber Automotive. We appreciate your feedback!

October 11, 2021

Gina made my life easy and cannot thank enough ! Tysm for being Amazing ! I was super nervous on how hard it’ll be to find a vehicle that ima stick paying, when I first met Gina she made me feel super welcom More

by facosta76
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ginamarie Lanzatella
Oct 12, 2021 -

Garber Honda responded

Thank you for sharing the wonderful experience you had working with Gina to get a great vehicle for you. I am happy to know you felt so welcoming working with her!

October 09, 2021

Fair, honest & reasonable. Was treated with respect. Gina was very professional in both conduct & attitude. She proved to be very supportive in resolving some “post sale issues” which were resolved quickly. More

by Bud’s boy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ginamarie Lanzatella
Oct 11, 2021 -

Garber Honda responded

Thank you for sharing the wonderful experience you just had working with Gina here at Garber Automotive. We appreciate the feedback and for your business.

September 30, 2021

Gina was AMAZING working with all 4 of us parents in helping my son get his new car! Thank you so much, Gina! We are all so happy! More

by Shevyangela
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ginamarie Lanzatella
Oct 01, 2021 -

Garber Honda responded

Congratulations to your son on his new car! We are happy to know Gina helped you all through the exciting process!

September 30, 2021

Very pleasant and easy to deal with. Upfront and honest. I would do it again More

by Patrickp1082
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ginamarie Lanzatella
Oct 01, 2021 -

Garber Honda responded

Thank you for sharing your feedback working with us here at Garber Automotive. We hope you are loving your new to you vehicle!

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