
Garber Honda
Rochester, NY
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I was very impressed with my recent appointment at Garber Honda. Service writers were courteous and very professional. The waiting area is comfortable and has many amenities to enjoy while you wait. Not only Honda. Service writers were courteous and very professional. The waiting area is comfortable and has many amenities to enjoy while you wait. Not only did they give me a written report but later emailed me a video documenting everything that they did. Awesome 👍 More
Service Representatives are always polite and welcoming. Easy to work with. Willing to explain all work done. If Honda has made a mistake, they very willingly correct it. Easy to work with. Willing to explain all work done. If Honda has made a mistake, they very willingly correct it. More
Helpful and good at communicating what was happening. Price point seemed high but offset by quick, reliable Honda service. I enjoy doing business with Debbie and Garber. Good process. Price point seemed high but offset by quick, reliable Honda service. I enjoy doing business with Debbie and Garber. Good process. More
Ryan Patterson did an exceptional job in describing the features found on our 2023 Acura RDX Advance ASpec. He also went to bat for us to get the best trade in allowance for our low mileage 2020 RDX. Gar features found on our 2023 Acura RDX Advance ASpec. He also went to bat for us to get the best trade in allowance for our low mileage 2020 RDX. Garber also has one of the best service departments in the area and the staff always kept us well informed regarding progress on routine maintenance visits. More
Always have excellent service. Debbie is the best - and is always there for me and my Honda. Deb is knowledgable, friendly, and always professional. Does an excellent job explai Debbie is the best - and is always there for me and my Honda. Deb is knowledgable, friendly, and always professional. Does an excellent job explaining things to me. Only annoying this is I got a coupon for oil change the day AFTER I had the service done. Perhaps you could time them better since I had the appt a week in advance. More
Angela was very helpful in making sure my car was ready as quickly as possible, especially since the person who scheduled the service failed to tell me that the car would need to stay overnight, this meant as quickly as possible, especially since the person who scheduled the service failed to tell me that the car would need to stay overnight, this meant I had to make a 60 mile trip two days in a row. More
Annie is FANTASTIC ! !! This is my 2nd. Honda Odyssey purchase with her at Garber. She is professional, Knowledgeable and Friendly from start to finish and goes above and !! This is my 2nd. Honda Odyssey purchase with her at Garber. She is professional, Knowledgeable and Friendly from start to finish and goes above and beyond for her customers. Steve from the Financial department was super too !! He walked us through all the payment options to make our transaction complete. He was as excited as we were as he said smiling ...you're good to go.... Your new van is waiting !!!! Gotta love Garber.... They treat you right from start to finish !!! More