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Garber Honda

Rochester, NY

4.8
2,285 Reviews

3925 West Henrietta Road

Rochester, NY

14623

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Showing 2,285 reviews

June 01, 2023

Pete is a great guy & very hard working. Hondas are great and very reliable cars. More

by ACURARSX87
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pete MacCracken
Jun 02, 2023 -

Garber Honda responded

I appreciate you taking the time to leave a 5-star recommendation for our team! I’m thrilled to hear that they provided you with such a great shopping experience while purchasing your new vehicle, and I’ll be sure to share this review with them so they know how much they’re appreciated. Thank you for choosing Garber Honda and I hope we see you again in the future. Safe travels!

May 31, 2023

I was very impressed with my recent appointment at Garber Honda. Service writers were courteous and very professional. The waiting area is comfortable and has many amenities to enjoy while you wait. Not only More

by Rick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deb Ferra, Dawn Shaffner
Jun 01, 2023 -

Garber Honda responded

Thanks for sharing your experience with us, Rick! We're thrilled to have provided you with the professional and courteous service you deserve here at Garber Honda. It's great to hear that our comfortable waiting area and amenities added an extra touch to your visit. Thank you for your trust in our team, and we look forward to seeing you again!

Jun 01, 2023 -

Rick responded

I look forward to it as well.

May 31, 2023

Service Representatives are always polite and welcoming. Easy to work with. Willing to explain all work done. If Honda has made a mistake, they very willingly correct it. More

by CCBYRNES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jillian Whitmire
Jun 01, 2023 -

Garber Honda responded

We appreciate you sharing your experience with our team here at Garber Honda. It's great to hear how our polite and welcoming service representatives were able to make the process of explaining the work done easy for you. We take responsibility for any of our mistakes, and we're pleased we could correct them for you. Thank you again!

May 31, 2023

Helpful and good at communicating what was happening. Price point seemed high but offset by quick, reliable Honda service. I enjoy doing business with Debbie and Garber. Good process. More

by Tdaningburg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deb Ferra
Jun 01, 2023 -

Garber Honda responded

We're happy to hear that our team at Garber Honda made sure to keep you informed throughout the process. We appreciate your business and are glad that you found our service reliable and efficient. Thank you for choosing Garber Honda, and we hope to see you again soon!

May 31, 2023

I was fortunate to snag the last appointment available same-day. The problem was quickly diagnosed and repaired. More

by ransomtech
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Warren Stoutz
Jun 02, 2023 -

Garber Honda responded

We are thrilled to see you were able to get a same-day appointment, and that we could quickly diagnose and repair the problem, Ransomtech. Thank you for choosing Garber Honda, we appreciate your business!

May 31, 2023

Ryan Patterson did an exceptional job in describing the features found on our 2023 Acura RDX Advance ASpec. He also went to bat for us to get the best trade in allowance for our low mileage 2020 RDX. Gar More

by SRCUSHMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Grant, Warren Stoutz, Ryan Patterson, Ryan Soles, Jerod Ingrassio
Jun 02, 2023 -

Garber Honda responded

We are thrilled to hear about the exceptional job that Ryan did on your 2023 Acura RDX Advance ASpec. We're pleased that he was able to help you get the best trade-in value for your 2020 RDX, and it's great to know that our service department kept you well-informed during your visit. Thank you for choosing Garber Honda!

May 31, 2023

Always have excellent service. Debbie is the best - and is always there for me and my Honda. Deb is knowledgable, friendly, and always professional. Does an excellent job explai More

by SUSUH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deb Ferra
Jun 02, 2023 -

Garber Honda responded

Thank you so much for your kind review, SUSUH! It's great to hear how much you appreciate Debbie's excellent and professional service here at Garber Honda. We look forward to servicing your Honda again soon!

May 31, 2023

Fast and polite service. No problems experienced. Had good coffee for those in waiting areas. More

by KJEILERS
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deb Ferra, Joshua Grant, Warren Stoutz, Dawn Shaffner
Jun 02, 2023 -

Garber Honda responded

Thank you for taking the time to share your feedback. It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. We look forward to working with you for any future vehicle needs.

May 29, 2023

Angela was very helpful in making sure my car was ready as quickly as possible, especially since the person who scheduled the service failed to tell me that the car would need to stay overnight, this meant More

by JUSTSA2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Kryger
Jun 01, 2023 -

Garber Honda responded

We're glad to hear Angela provided you with efficient and friendly service at Garber Honda. Making sure our customers' cars are ready quickly is a top priority for us. We apologize for the inconvenience that was caused by the unexpected delay, but we appreciate your understanding and hope to continue serving you in the future.

May 29, 2023

Annie is FANTASTIC ! !! This is my 2nd. Honda Odyssey purchase with her at Garber. She is professional, Knowledgeable and Friendly from start to finish and goes above and More

by JVMAS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Annie Bochno, Steve Carroll
Jun 01, 2023 -

Garber Honda responded

We're thrilled to hear that Annie and Steve provided exceptional service during your recent purchase of a Honda Odyssey at Garber Honda! Their professionalism, knowledge, and friendliness are qualities we pride ourselves on. Thank you for choosing us and for recognizing our commitment to treating customers with the care they deserve. Enjoy your new van!

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