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Garber Honda
Rochester, NY
2,237 Reviews
The Garber Automotive Group is pleased to have the House of Holtz Vehicles join our family of automotive dealerships! We are very excited to be serving the Western New York region. Garber Automotive shares John Holtz's commitment to providing the best possible service to our customers, both before and after the sale.
Kevin Parker has been named the new General Manager/ Managing Partner of the dealerships. He has over 30 years of automotive experience, the past 15 with the Garber organization as General Manager. Kevin states, "I am both honored and excited to be here in Rochester. It is a privilege to lead these fine individuals who have been a part of the Holtz group for many years. I pledge to you my commitment to serving our customers with the highest level of service and supporting our community. I look forward to meeting you and getting to know the Rochester area. If I can ever personally be of service to you, please feel free to contact me.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 2,237 reviews
April 27, 2022
I’ve done business with Garber in the past and have always been extremely pleased with the level of service I’ve received. Although I had never worked with Joe before, he was no exception. Kind, courte always been extremely pleased with the level of service I’ve received. Although I had never worked with Joe before, he was no exception. Kind, courteous and very understanding of my time constraints for buying a new vehicle!! He made what could have been a difficult situation so much more pleasant. I can’t thank Joe and all the folks at Garber enough for their help with my recent purchase! I have and will continue to recommend Garber! More
by Reneemcgrain
Employees Worked With
Ginamarie Lanzatella, Joe LoVerde, Richard Lombardi
April 23, 2022
Ginamarie Lanzatella is amazing! ! She took very good care of me, and made sure I not only stayed within my budget, but got a great deal. I can tell she wants to actually help people ! She took very good care of me, and made sure I not only stayed within my budget, but got a great deal. I can tell she wants to actually help people out, and not just make a sale. She's also made sure to check on me/the car, to make sure everything is to my liking. Usually, getting another car can be stressful, but she made it super easy. I was able to walk in, find a car, and drive it off the lot all in the same day. She really is a blessing, and I would recommend her to everyone! More
by Hatchethunnie
Employees Worked With
Ginamarie Lanzatella, Richard Lombardi
April 22, 2022
They were incredibly transparent and went above and beyond. My salesperson, Gina, is the absolute best! The price was great and they made sure everything was in good working order before they would sel beyond. My salesperson, Gina, is the absolute best! The price was great and they made sure everything was in good working order before they would sell the car. I drive up from PA to buy from them and it was absolutely worth it. They are amazing and Gina is a rockstar! More
by Lukert668
Employees Worked With
Ginamarie Lanzatella, Steve Carroll, Jeff Acton
April 20, 2022
Okay, first of all… who would ever give this girl a 5 star rating? I knew after 2 minutes of talking to her that she was going to be a pain in the You know what!! Not only was she super talkative, way to star rating? I knew after 2 minutes of talking to her that she was going to be a pain in the You know what!! Not only was she super talkative, way too kind and so helpful that was it kind of annoying but she also listened to me! Who does that?? Just kidding. Ginamarie deserves 20 stars. The moment I started talking to her I felt comfortable. She doesn’t treat you like she’s trying to sell a vehicle, she treats you like family. (She might be my long lost sister but that’s yet to be determined). Anyways.. I was in a bad situation with my current vehicle and felt really discouraged when I reached out to Garber Honda. But Ginamarie worked her magic and literally got me out of my situation, and into a new vehicle that I’ve been wanting in less than a day. Whatever your worries are about buying, selling, or leasing a car, Gina’s your girl!!! More
by Cdomicello12
Employees Worked With
Ginamarie Lanzatella
April 19, 2022
I had a wonderful experience with Garber. Gina was so helpful and patient. She found the perfect car for my family. She made the entire process easy and pleasant. She even followed up days la Gina was so helpful and patient. She found the perfect car for my family. She made the entire process easy and pleasant. She even followed up days later to make sure I was happy. I would highly recommend her and Garber. . More
by Deanna K.
Employees Worked With
Ginamarie Lanzatella
April 03, 2022
Gina was amazing. Gina and adam literally went way out of they’re way to get us our new vehicle after we had a bad accident. I would highly recommend them and this de Gina and adam literally went way out of they’re way to get us our new vehicle after we had a bad accident. I would highly recommend them and this dealership to everyone! More
by Jp
Employees Worked With
Adam Bolt, Ginamarie Lanzatella, Mike Clark
March 24, 2022
Garber Honda has been the best dealer I have visited. Prior to arrival my emails and text messages were answered promptly, and with much respect, I had first engaged through CarGurus. Upon arrival, the c Prior to arrival my emails and text messages were answered promptly, and with much respect, I had first engaged through CarGurus. Upon arrival, the car I came to test drive was out and running for me. Gina worked with me, she is the most kind hearted person I have ever met, especially since dealers get a bad reputation. I was helped a great deal by her, this was my first attempt to purchase a car. I asked her questions at the dealer and even on her days off, she responded quickly and appropriately. Eddie at the counter was of great support, he made the process comfortable and light. The car ended up having some troubles upon inspection, it was an older car( 2006), but Gina once again searched up other vehicles along my budget on her own time. She has, and had been truly amazing and I hope everyone gets a chance to talk to her, and hopefully purchase from her and the company. All the best to following customers, definitely get Gina, she is 11 out of 10 stars!!! Thank you Gina!! Ps. Thank you to Asia with helping with refunds! More
by Schmoyerpa19
Employees Worked With
Ginamarie Lanzatella, Asia Ards
March 22, 2022
I genuinely love this dealer so freaking much! I worked with Gina for both of my cars & when I tell you guys she’s an absolute sweetheart! She dosent pressure you like other dealers, allows you to I worked with Gina for both of my cars & when I tell you guys she’s an absolute sweetheart! She dosent pressure you like other dealers, allows you to take the time to find the right car and if a car isn’t on the lot she will look for the right car! She’s beyond honest with prices and is so funny!! She makes you feel like family and I 10/10 recommend!! Even if they don’t have the car your looking for still go in and ask for GINA! More
by Quonna
Employees Worked With
Ginamarie Lanzatella
