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Garber Honda
Rochester, NY
2,237 Reviews
The Garber Automotive Group is pleased to have the House of Holtz Vehicles join our family of automotive dealerships! We are very excited to be serving the Western New York region. Garber Automotive shares John Holtz's commitment to providing the best possible service to our customers, both before and after the sale.
Kevin Parker has been named the new General Manager/ Managing Partner of the dealerships. He has over 30 years of automotive experience, the past 15 with the Garber organization as General Manager. Kevin states, "I am both honored and excited to be here in Rochester. It is a privilege to lead these fine individuals who have been a part of the Holtz group for many years. I pledge to you my commitment to serving our customers with the highest level of service and supporting our community. I look forward to meeting you and getting to know the Rochester area. If I can ever personally be of service to you, please feel free to contact me.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 2,237 reviews
December 29, 2022
While our deal did not go through sales representative, Pete MacCracken, was outstanding. I was comparing two different automobiles for price vs. features. Pete worked with his management to react to com Pete MacCracken, was outstanding. I was comparing two different automobiles for price vs. features. Pete worked with his management to react to competitive bids. At the end of the day, he could only go so far. By the way, it was Honda vs. Chevy (U.S. firm vs Japanese). American owned firm vs foreign was one of the factors. Pete could do nothing about that. More
by fdzaffino
Employees Worked With
Pete MacCracken
October 02, 2022
I was pleasantly surprised by how streamlined the whole buying process was. My agent was super pleasant, knowledgeable, and made me feel comfortable in each step of the buying process from start to finish. buying process was. My agent was super pleasant, knowledgeable, and made me feel comfortable in each step of the buying process from start to finish. They really cared about providing great customer service and extremely knowledgeable on my selected vehicle. I would highly recommend Garber Honda for your next purchase! More
by renee.laursen
Employees Worked With
Ginamarie Lanzatella, Jeff Ames
October 01, 2022
Gina Is professional and accountable. She is very easy to work with and true to her word. Gina is focused and spent several weeks trying to find the right car for me. She is very easy to work with and true to her word. Gina is focused and spent several weeks trying to find the right car for me. More
by mcrews75
Employees Worked With
Ginamarie Lanzatella
September 21, 2022
When I needed to purchase a car I knew there was only one place to go. So I went and visited Gina Marie at Garber Honda. I would’ve never found this vehicle if it wasn’t for her! To say Gina Marie went above place to go. So I went and visited Gina Marie at Garber Honda. I would’ve never found this vehicle if it wasn’t for her! To say Gina Marie went above and beyond is an understatement. Between her perseverance and determination to get the payment where it needed to be, she was phenomenal!!I highly recommend going and seeing her to purchase your next vehicle. Her wonderful personality makes you feel like your part of her family. More
by Gleona77
Employees Worked With
Ginamarie Lanzatella
September 21, 2022
I always have the best experience with Gina. She is very patient, and most importantly does not try to talk to you into getting something you do not want which a lot of places do. I have gone to She is very patient, and most importantly does not try to talk to you into getting something you do not want which a lot of places do. I have gone to Gina for my cars twice now and she is the only person I will go back to. More
by KM17
Employees Worked With
Ginamarie Lanzatella, Richard Lombardi
August 25, 2022
Garber Honda and Acura of Rochester are the absolute best! Gina is the go to! She will do anything in her power to make sure you get the vehicle YOU want! Shes not selling you a car, shes helping you pu best! Gina is the go to! She will do anything in her power to make sure you get the vehicle YOU want! Shes not selling you a car, shes helping you purchase the car YOU want! Thank you so much Gina, you guys are the best 👍 Anyone looking for their new ride ask for Gina!! More
by Dana.faiello
Employees Worked With
Ginamarie Lanzatella, Jeff Ames
August 03, 2022
The whole process was great. Joe was very patient with us as we looked at a number of vehicles. Will continue to do business with Joe and Garber in the future! Joe was very patient with us as we looked at a number of vehicles. Will continue to do business with Joe and Garber in the future! More
by Brandi
Employees Worked With
Joe LoVerde
August 03, 2022
So, I worked with Gina for my purchase. She was a delight! Her persona made me feel totally at ease and any questions I asked were answered with aplomb! She was honest, direct, hilarious She was a delight! Her persona made me feel totally at ease and any questions I asked were answered with aplomb! She was honest, direct, hilarious and a totally refreshing salesperson to encounter at a dealership! I would strongly recommend Gina and Garber to anyone I know! More
by bosoxdad04
Employees Worked With
Ginamarie Lanzatella, Jeff Ames, Leyla Yoruk
