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Garber Honda

Rochester, NY

Overview
Employees
Reviews
Vehicles
4.8
2,237 Reviews
The Garber Automotive Group is pleased to have the House of Holtz Vehicles join our family of automotive dealerships! We are very excited to be serving the Western New York region. Garber Automotive shares John Holtz's commitment to providing the best possible service to our customers, both before and after the sale. Kevin Parker has been named the new General Manager/ Managing Partner of the dealerships. He has over 30 years of automotive experience, the past 15 with the Garber organization as General Manager. Kevin states, "I am both honored and excited to be here in Rochester. It is a privilege to lead these fine individuals who have been a part of the Holtz group for many years. I pledge to you my commitment to serving our customers with the highest level of service and supporting our community. I look forward to meeting you and getting to know the Rochester area. If I can ever personally be of service to you, please feel free to contact me.
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3925 West Henrietta Road

Rochester, NY

14623

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Showing 2,237 reviews

June 14, 2023

Just a pleasant experience. He got me in and out and it appears techs did a thorough job on vehicle. Ryan explained a couple of things I questioned. For example, Garber sent More

by ADIMAR777
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Ryan Soles
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Jun 15, 2023 -

Garber Honda responded

We are pleased to see that your experience with Garber Honda was a pleasant one, ADIMAR777. Ryan and our technicians always strive to take excellent care of each vehicle they service. Thank you for choosing us!

June 14, 2023

Excellent service as always! Prompt, courteous, and no surprises. Love the video! I won’t go anywhere else! More

by PATRICIASOLES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris York , Deb Ferra, Joshua Grant, Warren Stoutz, Ryan Soles, Adam Carr, Chris Willis, Angela Kryger, Dawn Shaffner
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Jun 15, 2023 -

Garber Honda responded

We're delighted to hear that you had another excellent experience with us at Garber Honda! Our team takes pride in providing prompt and courteous service, without any surprises. We're glad you enjoyed the video as well. Thank you for your continued support, and we look forward to serving you again in the future!

Jun 15, 2023 -

PATRICIASOLES responded

Amazing service every single time I bring my vehicle in. And let’s not forget Annie….our experience was incredibly seamless AND painless! Kudos to her for her outstanding attention to detail and wonderful customer service!

June 14, 2023

Service dept is great! ! Check in and out great! I just can’t say enough! More

by ALPHAOMEGA1868
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shauna Williams—5 stars
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Jun 15, 2023 -

Garber Honda responded

We're elated to get your positive review of Garber Honda. Thank you for the kudos, Alphaomega1868!

June 14, 2023

Always have a great experience. I always feel better educated after a visit. Thank You More

by DGIBBONS62
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
Deb Ferra, Ryan Soles
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Jun 15, 2023 -

Garber Honda responded

Thanks for sharing your positive review with us. It makes us happy to see that our team is providing our customers with informative services that help you get what you need. See you next time! - The Garber Honda Team

June 13, 2023

Great service and friendly people. Took care of my car even the first part failed the first week. Ryan Soles did a great job along with his team. More

by mjlill101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deb Ferra, Joshua Grant
Report | Print
Jun 15, 2023 -

Garber Honda responded

We are so glad to hear about the great service you received, mjlill101! Thank you for choosing Garber Honda and for sharing your experience. We will make sure Ryan Soles and the team hear how much their hard work is appreciated. Drive safely!

June 12, 2023

Ryan Soles is my service guy. We have multiple Hondas that we have purchased from Garber and I couldn't be happier with my experience with him. He is always willing to go the ex More

by ASTASIW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Soles
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Jun 15, 2023 -

Garber Honda responded

We're really grateful for your review of Garber Honda, ASTASIW! Ryan Soles is exemplary in providing excellent service to our clients and we're delighted he consistently goes above and beyond to guarantee an exceptional experience. Thank you for trusting us with all of your Honda needs, we look forward to welcoming you again soon!

June 11, 2023

Great service and friendly people. My car was ready faster than predicted, which was much appreciated. More

by VLBOLTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Carr
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Jun 12, 2023 -

Garber Honda responded

We are glad to hear that you had a great experience, VLBOLTON. At Garber Honda, we pride ourselves on delivering friendly service and fast vehicle repairs. Thank you so much for taking the time to share this review!

June 11, 2023

Very friendly people and respectfully with client I would buy my next car from them! More

by JAMILHAIDARI1
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
jerod ingrassio
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Jun 12, 2023 -

Garber Honda responded

It is wonderful to hear that you had such a welcoming and successful experience at Garber Honda! We are proud to have earned your business and are looking forward to seeing you again down the road. Safe travels!

June 11, 2023

Service Advisor Jill is always very attentive to vehicle needs and follow up. Thanks for taking care of all needed repairs. Thanks also to Joshua for following up as well. More

by GORDON.WHITAKER
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Workmanship
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Service Communication
Recommend Dealer
Yes
Employees Worked With
Jill Whitmire, Joshua Grant
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Jun 14, 2023 -

Garber Honda responded

Gordon, we're thrilled to hear that Jill and Joshua provided you with great care for your vehicle's needs at Garber Honda. Thank you for taking the time to give us feedback on your experience, it helps us ensure we're providing top-notch service each and every time. We hope to see you again soon!

June 11, 2023

Quick service and helpful, glad to be a customer for years; love my Garber Honda! More

by RJOANNE17
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Employees Worked With
Deb Ferra
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Jun 12, 2023 -

Garber Honda responded

Your loyalty and support mean the world to us. We take so much pride in the fact that you have continued to trust us with your vehicle needs. If there’s ever anything the Garber Honda team can do to help you, please don’t hesitate to ask!

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