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Garber Honda

Rochester, NY

Overview
Employees
Reviews
Vehicles
4.8
2,237 Reviews
The Garber Automotive Group is pleased to have the House of Holtz Vehicles join our family of automotive dealerships! We are very excited to be serving the Western New York region. Garber Automotive shares John Holtz's commitment to providing the best possible service to our customers, both before and after the sale. Kevin Parker has been named the new General Manager/ Managing Partner of the dealerships. He has over 30 years of automotive experience, the past 15 with the Garber organization as General Manager. Kevin states, "I am both honored and excited to be here in Rochester. It is a privilege to lead these fine individuals who have been a part of the Holtz group for many years. I pledge to you my commitment to serving our customers with the highest level of service and supporting our community. I look forward to meeting you and getting to know the Rochester area. If I can ever personally be of service to you, please feel free to contact me.
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3925 West Henrietta Road

Rochester, NY

14623

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Showing 2,237 reviews

June 18, 2023

Very accommodating and friendly salespeople and greeters. . Helpful when learning all the new bells & whistles on the new car. More

by BARBCROCKR
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Karie (don’t remember last name.), Andrew Stein
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Jun 30, 2023 -

Garber Honda responded

We're so glad to hear that you had a positive experience with our sales team at Garber Honda! Thank you for taking the time to leave us a great review. If you have any questions about your new car, don't hesitate to reach out. Drive safely! - The Garber Honda Team

June 17, 2023

Garber Honda did a great job meeting my needs. They were responsive and always willing to answer my questions. Each staff member that I came in contact with had a smile on their face and was very More

by COLLEEN.DORSEYBURRELL
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Avery, Robert Dorsey, Jerod Ingrassio
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Jun 23, 2023 -

Garber Honda responded

Colleen, thank you so much for the positive review! We're delighted to hear that our team at Garber Honda was able to meet your needs and provide excellent customer service. We'll make sure to pass along your kind words. Have a fantastic day!

June 17, 2023

Always clean car finished on time service managers outstanding I know I can count on Garber service More

by paulamir55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deb Ferra, Joshua Grant, Warren Stoutz, Ryan Soles
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Jun 23, 2023 -

Garber Honda responded

We're so glad to hear that you had a positive experience with our service team, paulamir55! Thank you for choosing Garber Honda and for taking the time to leave us such a great review. We appreciate your trust in us and look forward to serving you again in the future. Have a fantastic day!

June 17, 2023

Helpful and fair. Garber Honda doesn’t try and sell you what you don’t need. Even though I bought my Honda at another local dealership, I bring it to Garber for the se More

by dwight_hettler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Grant
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Jun 23, 2023 -

Garber Honda responded

We're so glad to hear that you had a positive experience with us, Dwight! Thank you for choosing Garber Honda for your service needs. We strive to provide helpful and fair service to all of our customers. Have a great day!

June 17, 2023

My advisor Shauna Williams was excellent and explained everything thoroughly. Efficient and timely service, and nothing unexpected was found. Extremely satisfied with this visit. More

by heartsmart58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shauna Williams
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Jun 23, 2023 -

Garber Honda responded

We're so glad to hear that you had an excellent experience with Shauna during your recent visit to Garber Honda! Thank you for taking the time to leave us a great review. We appreciate your business and look forward to serving you again in the future. Have a fantastic day! - The Garber Honda Team

June 17, 2023

I am always treated with kindness and professionalism when I visit the Service Department or any other department at Garber. Deb is a great Service Advisor and is very knowledgeable about Honda vehicles More

by Railtrailbiker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deb Ferra, Trevor Mellon
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Jun 23, 2023 -

Garber Honda responded

We're so glad to hear that you consistently have a positive experience when visiting Garber Honda, Railtrailbiker! Thank you for taking the time to leave us a great review. We appreciate your kind words and look forward to serving you again in the future. Have a fantastic day! - The Garber Honda Team

June 17, 2023

Been working with Warren Stoutz and Geoff Hargather for 20 yrs. +/_. They have always been professional and addressed all my concerns. More

by GHETTLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Geoff Hargather, Warren Stoutz
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Jun 19, 2023 -

Garber Honda responded

GHETTLER, thank you for being a loyal customer of Garber Honda for over 20 years! We're glad to hear that Warren and Geoff have consistently provided you with professional service and addressed your concerns. We appreciate your feedback and look forward to continuing to serve you in the future. Have a great day! - The Garber Honda Team

June 16, 2023

Annie at Garber Honda was absolutely amazing. She helped so much in the car buying process and made everything so easy! More

by ELNICK3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Annie Bochno
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Jun 23, 2023 -

Garber Honda responded

We're so glad to hear that Annie provided you with an amazing car buying experience at Garber Honda! Thank you for taking the time to leave us a great review. We appreciate your business and hope you enjoy your new car!

June 16, 2023

First maintenance visit. It went as smooth as my new car rides. Thanks Garber Honda! More

by NARFOTRECK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deb Ferra
Report | Print
Jun 23, 2023 -

Garber Honda responded

Thank you for the kind words! We are thrilled to hear that your maintenance visit went as smoothly as your car rides. All of us at Garber Honda appreciate your recommendation and wish you safe driving!

June 16, 2023

Very courteous friendly staff always. They listen to problem and always solve it in a short time. Thanks More

by MJMH93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Soles, Angela Kryger
Report | Print
Jun 23, 2023 -

Garber Honda responded

Thank you for the kind words! We're glad to hear that our staff at Garber Honda was able to provide you with courteous and friendly service. We always strive to listen to our customers' concerns and solve them as quickly as possible. If there's anything else we can assist you with, please don't hesitate to reach out. Have a great day! - The Garber Honda Team

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