Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Garber Honda

Rochester, NY

Overview
Employees
Reviews
Vehicles
4.8
2,237 Reviews
The Garber Automotive Group is pleased to have the House of Holtz Vehicles join our family of automotive dealerships! We are very excited to be serving the Western New York region. Garber Automotive shares John Holtz's commitment to providing the best possible service to our customers, both before and after the sale. Kevin Parker has been named the new General Manager/ Managing Partner of the dealerships. He has over 30 years of automotive experience, the past 15 with the Garber organization as General Manager. Kevin states, "I am both honored and excited to be here in Rochester. It is a privilege to lead these fine individuals who have been a part of the Holtz group for many years. I pledge to you my commitment to serving our customers with the highest level of service and supporting our community. I look forward to meeting you and getting to know the Rochester area. If I can ever personally be of service to you, please feel free to contact me.
Contact Dealership
View Awards

3925 West Henrietta Road

Rochester, NY

14623

Directions

By Type

Showing 2,237 reviews

June 20, 2023

Service was on time, efficient and friendly. The dealership did everything they promised to do. More

by JOANTRINCHERA
Workmanship
Recommend Dealer
Yes
Employees Worked With
Deb Ferra, Joshua Grant, Warren Stoutz, Ryan Soles, Adam Carr, Angela Kryger, Dawn Shaffner
Report | Print
Jun 30, 2023 -

Garber Honda responded

Friendly, helpful, and honest service is what our guests deserve and can always count on at Garber Honda, so we’re glad to hear you received nothing short of that while working with our team. Thank you so much for sharing this glowing recommendation, and we wish you many safe travels until next time!

June 20, 2023

GREAT SERVICE DEPARTMENT, FAIR PRICES, FRIENDY, EASY TO BOOK A SERVICE APPOINTMENT TIME AND PROFESSIONAL STAFF. More

by BRUCEKRANSLER
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Deb Ferra, Joshua Grant, Warren Stoutz
Report | Print
Jun 30, 2023 -

Garber Honda responded

We're so glad to hear that you had a great experience with our service department, Brucekransler! Thank you for taking the time to leave us such a positive review. We appreciate your business and look forward to serving you again in the future. Have a fantastic day! - The Garber Honda Team

June 19, 2023

Everyone was very friendly, courteous and accommodating. I would definitely recommend this dealership to others. More

by PLOWN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pete MacCracken
Report | Print
Jun 26, 2023 -

Garber Honda responded

Thank you for the kind words! We're so glad to hear that our team at Garber Honda provided you with a friendly and accommodating experience. We appreciate your recommendation and look forward to serving you again in the future. Enjoy your new Honda!

June 19, 2023

I continue to be pleased with the exceptional service provided. Everyone is always kind and helpful. More

by SUSANNE.CARPENTER
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Deb Ferra, Joshua Grant, Warren Stoutz
Report | Print
Jun 26, 2023 -

Garber Honda responded

Thanks for the great review, Susanne! We're glad to hear that you consistently have a positive experience with our team at Garber Honda. We appreciate your support and look forward to serving you again in the future. Have a wonderful day!

June 19, 2023

We came in with a safety recall issue. It was handled efficiently...same day! Ryan was pleasant, professional and easy to work with. More

by MRSCARRIE8
Service Time
Recommend Dealer
Yes
Employees Worked With
Ryan Soles
Report | Print
Jun 26, 2023 -

Garber Honda responded

Thanks for the great review, MRSCARRIE8! We're glad Ryan could assist you with your recall issue and provide efficient service. We appreciate your business and hope to see you again in the future at Garber Honda!

June 19, 2023

quick and friendly, he explained everything. . Sales staff is also fantastic, I will buy from Annie again More

by CH32ME
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Annie Bochno , Elizabeth Bochno , Deb Ferra, Warren Stoutz
Report | Print
Jun 26, 2023 -

Garber Honda responded

Thank you for the positive review! We're glad to hear that our team at Garber Honda provided quick and friendly service, and that Annie was able to assist you. We appreciate your business and look forward to serving you again in the future!

Jun 26, 2023 -

CH32ME responded

Garber Honda has a great team! I have been buying cars from both Annie and Beth for years. If I had to describe them in a few words they would be: honest, friendly, Knowledgeable and considerate. I cannot remember a single time that I have left the dealership after buying a new car that I felt like I didn't get a fair deal on both my trade in and new purchase. The service team is also awesome! I have been going to Deb for many years. A few things I like about Deb is that I feel that she does not try to upsell any services and she has learned my name over the years, and I now consider her a friend and somebody I can trust. If your going to buy a car go to Annie, If you need service ask for Deb. KC

June 19, 2023

Very accommodating, timely and professional. My appointment was not shoeing in the system but they still took care of m car which I appreciated. More

by CORYLYNRAGGI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Carr
Report | Print
Jun 26, 2023 -

Garber Honda responded

We're so glad we could accommodate you, even if there was a mix-up with your appointment. Thank you for choosing Garber Honda and taking the time to leave us a great review!

June 18, 2023

My service appointment was on time with excellent communication during the entire process. Deb kept in touch with me and there were no surprises. The waiting room was clean and comfortable. More

by KDAWE74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deb Ferra
Report | Print
Jun 30, 2023 -

Garber Honda responded

We're so glad to hear that your service appointment at Garber Honda went smoothly, KDAWE74! Thank you for taking the time to leave us a great review. We strive to provide excellent communication and a comfortable waiting room experience. Have a fantastic day! - The Garber Honda Team

June 18, 2023

Garber Honda is always super efficient and helpful. My cars oil change was done in about 20 minutes! More

by kbartolini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Warren Stoutz
Report | Print
Jun 29, 2023 -

Garber Honda responded

Thank you so much for the rave review! We are thrilled that our team made it easy and quick for you to get back on the road. Thank you for choosing Garber Honda for your automotive needs. Safe travels!

June 18, 2023

Exceptional service as usual. Won’t consider buying anywhere else because of the consistently great customer service. More

by dwkuhn14572
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deb Ferra, Angela Kryger
Report | Print
Jun 30, 2023 -

Garber Honda responded

We're so glad to hear that you had such a positive experience with our team at Garber Honda! Thank you for your loyalty and for taking the time to leave us a great review. We appreciate your business and look forward to serving you again in the future!

1
...
77
78
79
...
224