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Garber Honda

Rochester, NY

Overview
Employees
Reviews
Vehicles
4.8
2,237 Reviews
The Garber Automotive Group is pleased to have the House of Holtz Vehicles join our family of automotive dealerships! We are very excited to be serving the Western New York region. Garber Automotive shares John Holtz's commitment to providing the best possible service to our customers, both before and after the sale. Kevin Parker has been named the new General Manager/ Managing Partner of the dealerships. He has over 30 years of automotive experience, the past 15 with the Garber organization as General Manager. Kevin states, "I am both honored and excited to be here in Rochester. It is a privilege to lead these fine individuals who have been a part of the Holtz group for many years. I pledge to you my commitment to serving our customers with the highest level of service and supporting our community. I look forward to meeting you and getting to know the Rochester area. If I can ever personally be of service to you, please feel free to contact me.
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3925 West Henrietta Road

Rochester, NY

14623

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Showing 2,237 reviews

June 24, 2023

Garber Honda service center is terrific. The customer service is outstanding! I won't take my Honda to any other place for service. More

by LMSCHWARZ777
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Muhammad Israr
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Jul 12, 2023 -

Garber Honda responded

We're so glad to hear that you had a terrific experience at our service center. Thank you for choosing Garber Honda for all of your Honda service needs! We appreciate your support and look forward to serving you again in the future.

June 24, 2023

We had a great experience at Garber. Eddie made everything quick and easy for us! More

by GESTEFIUK
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Eddie Leno, Muhammad Israr
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Jul 12, 2023 -

Garber Honda responded

We’re glad to hear that we provided the quick and easy buying experience you deserve. Your new Honda is an excellent choice and we hope that it serves you well for many years to come! If there’s anything else Garber Honda can do to help you, please don’t hesitate to ask.

June 24, 2023

Highly professional service. Very satisfied. Would come again. Love this place and peopple. Will recommend to my friends More

by TEMPO7979
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Service department
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Jul 12, 2023 -

Garber Honda responded

Thank you for the five-star review! We're so glad to hear that you had a highly professional experience with us and that you are satisfied. We appreciate your recommendation and look forward to serving you again in the future. Take care! - The Garber Honda Team

Jul 12, 2023 -

TEMPO7979 responded

Highly professional service. Very satisfied. Would come again. Love this place and people. Will recommend to my friends

June 23, 2023

I bring my car into Garber for it's regular maintenance. The employees are always kind. The service is quick, and efficient. Booking service is easy, and as someone who doesn't love making phone calls, its More

by alysonraee
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Muhammad Israr
Report | Print
Jul 12, 2023 -

Garber Honda responded

Thanks for the great review, Alyson! We're glad to hear that our team at Garber Honda provided you with a kind and efficient service experience. We appreciate your feedback and look forward to serving you in the future. Drive safely! - The Garber Honda Team

June 23, 2023

The service is always reliable and well done. All maintenance or repairs are clearly explained and I never feel pressured to have something done that doesn't seem needed. More

by Ron
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Josh
Report | Print
Jul 12, 2023 -

Garber Honda responded

Thanks for the positive review, Ron! We're glad to hear that you find our service reliable and well done. Your satisfaction is important to us, and we appreciate your feedback. Have a great day! - The Garber Honda Team

June 23, 2023

Good service appointment. They replaced what need to be replaced and didn't do what was still ok. Thanks! More

by MRSTERRR
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Service dept. Dont know their names
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Jul 12, 2023 -

Garber Honda responded

We're glad to hear that you had a positive service appointment with us! Our goal is always to provide efficient and thorough service. Thank you for choosing Garber Honda, and we look forward to assisting you again in the future!

June 23, 2023

Use them frequently, good service. Car completed ahead of estimated time for completing the service More

by DSNYDER40
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Hannah
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Jul 12, 2023 -

Garber Honda responded

Your loyalty and support mean the world to us. We take so much pride in the fact that you have continued to trust us with your vehicle needs. If there’s ever anything the Garber Honda team can do to help you, please don’t hesitate to ask!

June 23, 2023

We were provided great customer service. Friendly staff. Bright and clean showroom. Quick response time. More

by kristalspencer
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Roy Patterson
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Jul 12, 2023 -

Garber Honda responded

We're glad to hear it! Thank you for taking a moment to give us a great review. Have a great day! - The Garber Honda Team

June 21, 2023

I had a great experience with my Garber Service Center, my service rep was friendly and efficient. My car needed basic maintenance and it was done within 45 minutes. The price was fair too! More

by CCOOK14
Recommend Dealer
Yes
Employees Worked With
Jill
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Jun 30, 2023 -

Garber Honda responded

Thank you for the great review! We're glad to hear that our service center provided you with a friendly and efficient experience. We strive to provide quality maintenance in a timely manner at fair prices. Drive safely, and we hope to see you back next time! - The Garber Honda Team

June 20, 2023

Fast,efficient and professional! Coffee from Starbucks is awesome! Barely had to wait for inspection to be done!checking out the new cars while waiting in the showroom. More

by Juliann E
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ryan Soles
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Jun 30, 2023 -

Garber Honda responded

Juliann, we're so glad to hear that you had a fast and efficient experience at Garber Honda! We love providing our customers with great service and delicious coffee. Thank you for choosing us for your inspection needs, and we hope to see you again soon!

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