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Garber Honda
Rochester, NY
2,237 Reviews
The Garber Automotive Group is pleased to have the House of Holtz Vehicles join our family of automotive dealerships! We are very excited to be serving the Western New York region. Garber Automotive shares John Holtz's commitment to providing the best possible service to our customers, both before and after the sale.
Kevin Parker has been named the new General Manager/ Managing Partner of the dealerships. He has over 30 years of automotive experience, the past 15 with the Garber organization as General Manager. Kevin states, "I am both honored and excited to be here in Rochester. It is a privilege to lead these fine individuals who have been a part of the Holtz group for many years. I pledge to you my commitment to serving our customers with the highest level of service and supporting our community. I look forward to meeting you and getting to know the Rochester area. If I can ever personally be of service to you, please feel free to contact me.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 2,237 reviews
July 13, 2023
The 2010 cr-v was in for the rear trailing arm recall. A brace was installed. I was not told that Honda would install this for the recall. There is very minimal rust on the undercarriage of this car. I am A brace was installed. I was not told that Honda would install this for the recall. There is very minimal rust on the undercarriage of this car. I am not sure why Honda decided to drill 4 holes in the frame and attach this brace if it did not need it. It seems to me this is just going to be another area to collect road salt and rust. The dealer did what Honda told them to do. I talked to the Tech. that did the work and he explained what Honda has decided to do. The service was done in a reasonable amount of time. More
by CMGUESSJR
Verified CustomerEmployees Worked With
Debbie Ferra, Garrett Meier
July 11, 2023
The staff at Garber were all very nice, down to earth and easy to work with. They did what they could to work with us on pricing and gave us a great value for our trade in. easy to work with. They did what they could to work with us on pricing and gave us a great value for our trade in. More
by ZAC H.
Employees Worked With
Zach Bliss
July 10, 2023
We purchased our new Honda 2023 CRV EX-L a few days ago. I'm so happy! I found the exact model, the color I've always wanted! I know that in today's market, this part was all just my good luck. But the rest I'm so happy! I found the exact model, the color I've always wanted! I know that in today's market, this part was all just my good luck. But the rest of my buying experience, from my sales person, Brian Bender, to the finance person, Dan, all very upfront, forthcoming, considerate, helpful. I'm looking forward to having all my scheduled maintenance done at Garber and expect the same stellar service. More
by rmlester23
Employees Worked With
Brian Bender, Dan
July 10, 2023
One of the best purchasing experiences I have had in a long time! Would definitely recommend this dealership. Excellent interactions with sales and financial staff. long time! Would definitely recommend this dealership. Excellent interactions with sales and financial staff. More
by FREDRISTER
Employees Worked With
Ronald Uribe. Five ????? interaction!
July 07, 2023
Very courteous customer service. It was easy to schedule my service appointment online. The service took abut the amount of time that I expected while I waited. I liked the fact It was easy to schedule my service appointment online. The service took abut the amount of time that I expected while I waited. I liked the fact that there is wifi and desks in a quiet area where I was able to set up my laptop and do some work while waiting. More
by KATZE
Employees Worked With
Muhammad Israr
