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Garber Honda

Rochester, NY

4.8
2,238 Reviews
The Garber Automotive Group is pleased to have the House of Holtz Vehicles join our family of automotive dealerships! We are very excited to be serving the Western New York region. Garber Automotive shares John Holtz's commitment to providing the best possible service to our customers, both before and after the sale. Kevin Parker has been named the new General Manager/ Managing Partner of the dealerships. He has over 30 years of automotive experience, the past 15 with the Garber organization as General Manager. Kevin states, "I am both honored and excited to be here in Rochester. It is a privilege to lead these fine individuals who have been a part of the Holtz group for many years. I pledge to you my commitment to serving our customers with the highest level of service and supporting our community. I look forward to meeting you and getting to know the Rochester area. If I can ever personally be of service to you, please feel free to contact me.
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3925 West Henrietta Road

Rochester, NY

14623

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Showing 2,238 reviews

August 06, 2023

The customer service experience from start to finish is excellent. The waiting area is neat, clean, and comfortable. I also received a report on the recommended services so I can plan ahead. More

by FERNAN4DRIVENHR
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Ryan "Batman" Soles
Aug 08, 2023 -

Garber Honda responded

Fernan, we're delighted to know you had an excellent experience at Garber Honda. We always aim for a comfortable environment and clear communication about future services. Thanks for the positive feedback!

August 06, 2023

Garber Honda is an outstanding service center. They are very professional and personable. The work was don in a reasonable amount of time at a reasonable cost. More

by ken1850
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Ryan Soles
Aug 08, 2023 -

Garber Honda responded

We're glad to know you found our service at Garber Honda both professional and personable. We strive for timely, cost-effective solutions - thanks for acknowledging that!

August 06, 2023

Everyone involved was professional, personable and knowledgeable. Will recommend to anyone looking for a car. More

by CHEFHICKORY
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Recommend Dealer
Yes
Employees Worked With
Dimitri, Jarrod and cashier/receptionist
Aug 08, 2023 -

Garber Honda responded

We're so glad to know you had a positive experience with our team at Garber Honda! Thanks for recommending us, we appreciate it.

August 05, 2023

It is my pleasure to tell all in auto land that Garber Honda and its exceptional staff that included Product Specialist Joe LoVerde were extraordinarily helpful and extremely cognizant of our new/used aut More

by Tom
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Recommend Dealer
Yes
Employees Worked With
Joe Loverde
Aug 05, 2023 -

Tom responded

It is my pleasure to tell all in auto land that Garber Honda and its exceptional staff that included Product Specialist Joe LoVerde were extraordinarily helpful and extremely cognizant of our new/used auto car needs that resulted in our new CRV in an honest, thoughtful, and neighborly way. It's like we knew these pleasurable people all along. The transaction was completely smooth and without blemish. I highly recommend them for anyone looking to buy a vehicle, especially this coming from me, or anyone like me who dreads walking into a dealership looking to buy a car. My highest complements and regards!

Aug 08, 2023 -

Garber Honda responded

Tom, all I can say after reading this review is – wow! This 5-star recommendation made my day! I’m so delighted to hear that Joe made the entire process of buying your new Honda CR-V so enjoyable for you. I feel honored that we were able to earn your business and I hope we can work with you again later down the road. Until then, safe travels, and thank you for choosing Garber Honda.

August 05, 2023

Brought my car in for a manufacturer recall as well as some routine maintenance. Everyone was very friendly and professional. Love the fact that they sent me a little video showing their inspection of my More

by JAPFAA
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Recommend Dealer
Yes
Employees Worked With
Ryan Soles, Jerry Laske
Aug 08, 2023 -

Garber Honda responded

We're glad to know you appreciated the video inspection and detailed explanation of your vehicle's maintenance needs at Garber Honda. Our team always aims for transparency and professionalism. Thanks for trusting us with your car!

August 04, 2023

Thank you Ryan S. & Carlos A. For my visit this morning! Prompt, informative and very helpful crew! The video Carlos provided was super cool! Ryan I appreciate your re More

by 4Sheila
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Recommend Dealer
Yes
Employees Worked With
Ryan Soles, Carlos Arroyo, and Elizabeth Bochno!
Aug 07, 2023 -

Garber Honda responded

We're so glad to know that Ryan, Carlos, and Elizabeth provided you with excellent service at Garber Honda! We appreciate your kind words about our team. Enjoy every mile in your 2020 Honda CR-V!

August 04, 2023

Flexible and was able to work us in for our Honda recall. Great service experience with Deb Ferra. More

by BEN.WOELK
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Recommend Dealer
Yes
Employees Worked With
deb ferra
Aug 07, 2023 -

Garber Honda responded

Thanks for the great review of Garber Honda, BEN.WOELK!

August 04, 2023

Was treated with RESPECT from the moment I walked in. I usually dread buying a car. I had leased 2 cars previously from this dealership and again was treated honestly and fairly, reason I went back!!!! More

by MMSUNFLOWERGIRL
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Recommend Dealer
Yes
Employees Worked With
Dmitry
Aug 07, 2023 -

Garber Honda responded

We're so glad to know that you've had consistently positive experiences with us at Garber Honda. Thank you for your loyalty and trust in our dealership!

August 04, 2023

Ryan and Ryan were awesome to deal with! Will buy again from Garber! Thank you! More

by PG12359
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Recommend Dealer
Yes
Employees Worked With
Ryan Patterson , Ryan
Aug 07, 2023 -

Garber Honda responded

Reviews like this make our day! We’re so happy we were able to help you find your new vehicle. Thank you again from all your friends at Garber Honda.

August 03, 2023

We had a very nice experience shopping at Garber Honda. The sales personnel, Zachary, was extremely helpful in finding us the right vehicle just in time. More

by Vijay Gummi
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Recommend Dealer
Yes
Employees Worked With
Zachary Andolsek
Aug 04, 2023 -

Garber Honda responded

Vijay, we're glad to know Zachary was able to assist you in finding the right vehicle at Garber Honda. We appreciate your feedback and hope you enjoy your new ride!

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