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Garber Honda

Rochester, NY

4.8
2,242 Reviews
The Garber Automotive Group is pleased to have the House of Holtz Vehicles join our family of automotive dealerships! We are very excited to be serving the Western New York region. Garber Automotive shares John Holtz's commitment to providing the best possible service to our customers, both before and after the sale. Kevin Parker has been named the new General Manager/ Managing Partner of the dealerships. He has over 30 years of automotive experience, the past 15 with the Garber organization as General Manager. Kevin states, "I am both honored and excited to be here in Rochester. It is a privilege to lead these fine individuals who have been a part of the Holtz group for many years. I pledge to you my commitment to serving our customers with the highest level of service and supporting our community. I look forward to meeting you and getting to know the Rochester area. If I can ever personally be of service to you, please feel free to contact me.
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3925 West Henrietta Road

Rochester, NY

14623

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Showing 2,242 reviews

August 13, 2024

The service writers were friendly and professional. They processed my request quickly. The service time was OK, but it could have been a little shorter. The multi-point vehicle inspection was a nice More

by LC
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Yes
Employees Worked With
forgot the gentleman's name
Aug 13, 2024 -

Garber Honda responded

Thanks for sharing your experience! We're glad to hear our team at Garber Honda provided friendly and professional service. We'll take note of the feedback on service time, and we appreciate you choosing us!

August 13, 2024

Joe and Ryan were kind and considerate while working with my family. They answered any and all questions! The process was smooth and quick as buying a car can be a long process. Would highly recommend going More

by Sarah
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Recommend Dealer
Yes
Employees Worked With
Joe Barbato
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2024 -

Garber Honda responded

Sarah, we're delighted to hear that Joe and Ryan made your experience smooth and quick at Garber Honda. Thanks for the recommendation! Enjoy your new car!

August 13, 2024

Service appointment arrangements were very quickly provided to repair/replace damage part from flood waters and provide ‘mileage due’ auto maintenance service immediately as requested More

by dbrown17
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Recommend Dealer
Yes
Employees Worked With
Matt Sheradin
Aug 14, 2024 -

Garber Honda responded

Thank you for sharing your experience! We're glad to hear our team at Garber Honda could promptly assist with both the flood damage repair and maintenance service. Safe travels ahead!

August 12, 2024

They were quick and they kept me up to date on how things were going More

by James
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Service dept
Aug 13, 2024 -

Garber Honda responded

We're thrilled to see the positive feedback, James. Thanks for choosing Garber Honda!

August 11, 2024

Sarah was amazing and she worked hard to help me achieve what I was looking for. Thank you again and to Garber Honda for excellent customer service! More

by Star
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Recommend Dealer
Yes
Employees Worked With
Sarah Avery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarah
Aug 12, 2024 -

Garber Honda responded

We're delighted to hear that Sarah provided excellent customer service and helped you achieve your goals at Garber Honda. Thank you for the kind words!

August 11, 2024

We had a great experience working with Sarah Avery. We came in to look at hybrids. We test drove Civic, accord, & crv. We saw the prologue in the showroom and wanted to test drive, although it was la More

by Kattomosky
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Sarah Avery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2024 -

Kattomosky responded

Great experience!

Aug 12, 2024 -

Garber Honda responded

We're delighted to hear that Sarah made your first electric vehicle purchase a great experience at Garber Honda! Enjoy your new Prologue and thank you for the recommendation!

August 09, 2024

My appointment was kept on time and the state inspection was very quick. This is probably the quickest state safety inspection I’ve had. A pleasure working with Garber. More

by WABITTLE
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Recommend Dealer
Yes
Employees Worked With
Service associate
Aug 09, 2024 -

Garber Honda responded

We're delighted to hear that your state inspection was quick and efficient at Garber Honda. Thanks for sharing your positive experience with us!

August 08, 2024

The collision center was very professional and helpful. They did a fantastic job on my vehicle. I am very pleased with work. I would highly recommend them. More

by shabba123
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Recommend Dealer
Yes
Employees Worked With
Kenneth Biemiller
Aug 09, 2024 -

Garber Honda responded

We're delighted to hear that you had a great experience with our collision center at Garber Honda. Thanks for the recommendation and your kind words!

August 07, 2024

Ray was great this is my 2nd vehicle that i got through him. Easy process couldn't ask for more! Thanks Ray More

by paul
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Recommend Dealer
Yes
Employees Worked With
Ray Dublin
Aug 07, 2024 -

Garber Honda responded

We're delighted to hear that Ray made your second vehicle purchase with Garber Honda an easy process! Thanks for choosing us again and enjoy your new ride!

August 06, 2024

Had a really great experience working with Zach. He was very attentive to my needs answering all the big and small questions I had. I feel really good about my purchase and will be working with th More

by SCOTT.SULLIVAN
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Recommend Dealer
Yes
Employees Worked With
Zach Andolsek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2024 -

Garber Honda responded

Scott, we're delighted to hear that Zach provided such attentive service at Garber Honda. Thanks for sharing your positive experience and we look forward to assisting you again in the future!

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