Garber Honda
Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Everyone was a pleasure to work with. They are open to your thoughts while providing advice that feels like it benefits you rather them just trying to make a sale. My sales person Bob als They are open to your thoughts while providing advice that feels like it benefits you rather them just trying to make a sale. My sales person Bob also was an open line of contact to answer any questions or concerns I came across. Super helpful and reliable. More
Took my Odyssey in for 2 recalls. They had the car 8 hours. One recall was for sideview mirrors. One was something about the radio (I'm told). When I went to pick it up, both mirr They had the car 8 hours. One recall was for sideview mirrors. One was something about the radio (I'm told). When I went to pick it up, both mirrors were filthy. When I adjusted the mirrors, I found both of them thumping and not working like they did when I brought the car in. Went back inside and Hannah had me pull the car back into the service bay. A tech came out and looked it over. Everyone agreed the mirrors were not right. Hannah said she's follow up and get back to me. That was Tuesday 8/8 and as of this writing late Friday 8/11 afternoon, I've had no calls or emails from Garber except to fill out a survey. There's more but I'll save it for later. So here's your survey. Sincerely, Gary Brewer More
Deb in service is awesome! So knowledgeable and helpful. Truly appreciate her. Annie is sales is also the best at what she does. These two ladies are so kind, patient, help So knowledgeable and helpful. Truly appreciate her. Annie is sales is also the best at what she does. These two ladies are so kind, patient, helpful, friendly - they deserve a big raise. They are two of the BEST CUSTOMER SERVICE people I have ever seen! More
The whole car buying experience was great at Garber especially working with Annie Bochno! I was waiting for food one Saturday and didn't have much time, but thought I'd stop by just to see if they migh especially working with Annie Bochno! I was waiting for food one Saturday and didn't have much time, but thought I'd stop by just to see if they might have the car I wanted. Annie was able to find just what I wanted and she got me this car the following week! This was great since my 2009 car was on its last leg. I just picked it up yesterday and love it so far! Annie was very patient with me teaching me the many extras/features that this car had and made the experience so pleasant. I had a car on reserve at another dealership, but was not happy as they said it would be here in 2 weeks to a month and 3 months later I was still waiting so I ended up at Garber! Thank you so much Annie for the great experience and I will be sure to recommend you and your dealership to others! More