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Garber Honda

Rochester, NY

Overview
Employees
Reviews
Vehicles
4.8
2,239 Reviews
The Garber Automotive Group is pleased to have the House of Holtz Vehicles join our family of automotive dealerships! We are very excited to be serving the Western New York region. Garber Automotive shares John Holtz's commitment to providing the best possible service to our customers, both before and after the sale. Kevin Parker has been named the new General Manager/ Managing Partner of the dealerships. He has over 30 years of automotive experience, the past 15 with the Garber organization as General Manager. Kevin states, "I am both honored and excited to be here in Rochester. It is a privilege to lead these fine individuals who have been a part of the Holtz group for many years. I pledge to you my commitment to serving our customers with the highest level of service and supporting our community. I look forward to meeting you and getting to know the Rochester area. If I can ever personally be of service to you, please feel free to contact me.
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3925 West Henrietta Road

Rochester, NY

14623

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Showing 2,239 reviews

August 30, 2023

Annie was a pleasure to work with! I would highly recommend her to others interested in purchasing a new Honda vehicle. More

by ABCOVERT
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Purchase Time
Recommend Dealer
Yes
Employees Worked With
Annie
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Sep 05, 2023 -

Garber Honda responded

We're so glad to know you had a positive experience with Annie at Garber Honda! We appreciate your recommendation and look forward to assisting you in the future. Safe travels in your new Honda!

August 29, 2023

Very good service. I went to do oil change today without appointment. The front desk lady is so kind, even though their busy. She took my car and did oil change. Thanks More

by LAXUMANTAMANG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know her name
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Aug 31, 2023 -

Garber Honda responded

Laxumantamang, we're glad to know you had a great experience at Garber Honda. We always aim to provide top-notch service even during busy times. Thanks for your kind words!

August 29, 2023

I always get what I looking for when I go to Garber Honda . Everyone is great there More

by THEODORESPNCR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Al Bello
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Aug 31, 2023 -

Garber Honda responded

Reviews like this make our day! We’re so happy we were able to help you find your new vehicle. We hope to see you back when it’s time for its first oil change. Thank you again from all your friends at Garber Honda.

August 29, 2023

Very attentive and made sure I was comfortable in the loaner car that was made available while my car was serviced. More

by DJW.MDW1344
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Manager
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Aug 31, 2023 -

Garber Honda responded

We're glad to know you had a comfortable experience with the loaner car while your vehicle was being serviced at Garber Honda. We appreciate your feedback and look forward to assisting you in the future!

August 29, 2023

Great customer service and speedy service. Had to take my pilot for recall and had the loaner car ready on the spot. More

by speedonbmw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
HANNAH
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Aug 31, 2023 -

Garber Honda responded

We're glad to know you had a positive experience with our team at Garber Honda! It's great that we could provide efficient service and have your loaner car ready for you. Thanks for the review!

August 29, 2023

Thanks for great services. The customer service was excellent. Also great amenities. I love Starbucks machines at waiting room More

by BERKEN.ALEX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg
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Aug 31, 2023 -

Garber Honda responded

We're glad to know you enjoyed our services and amenities at Garber Honda, especially the Starbucks machine! Thank you for your positive feedback. Safe travels ahead!

August 29, 2023

You replaced my driver side visor under warranty. I was in and out in under an hour. Excellent service. More

by DDROOZ
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Warren & Jill.
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Aug 31, 2023 -

Garber Honda responded

We're glad to know you had a swift and satisfactory experience with our service team at Garber Honda. Thanks for the positive feedback!

August 28, 2023

The people was very polite I also love the cleanliness of the place everything I pointed out was check and fix I would refer others to this company. More

by joyceshaw091
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
I can't remember
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Aug 31, 2023 -

Garber Honda responded

We're so glad to know you had a positive experience with us at Garber Honda! We appreciate your kind words about our team and the cleanliness of our facility. Thank you for recommending us, we look forward to serving more customers like yourself in the future!

August 28, 2023

I am very happy with how I was treated. This is the 3rd vehicle I've purchased from Garber. More

by REBELCAPTAIN26
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Stein
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Aug 31, 2023 -

Garber Honda responded

Rebelcaptain26, thank you so much for sharing your kind words with us! We love helping people find the vehicle they need and we’re glad to hear you’re enjoying your new Honda. All of us at Garber Honda are grateful for your business and hope we can continue to help you in the future.

August 28, 2023

Excellent service and help from Al Bello, great car buying experience. Thank you very much Al More

by HHGRAY89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Bello
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Aug 31, 2023 -

Garber Honda responded

Hhgray89, it was our pleasure to assist you. Thank you from all of us here at Garber Honda!

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