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Garber Honda

Rochester, NY

Overview
Employees
Reviews
Vehicles
4.8
2,239 Reviews
The Garber Automotive Group is pleased to have the House of Holtz Vehicles join our family of automotive dealerships! We are very excited to be serving the Western New York region. Garber Automotive shares John Holtz's commitment to providing the best possible service to our customers, both before and after the sale. Kevin Parker has been named the new General Manager/ Managing Partner of the dealerships. He has over 30 years of automotive experience, the past 15 with the Garber organization as General Manager. Kevin states, "I am both honored and excited to be here in Rochester. It is a privilege to lead these fine individuals who have been a part of the Holtz group for many years. I pledge to you my commitment to serving our customers with the highest level of service and supporting our community. I look forward to meeting you and getting to know the Rochester area. If I can ever personally be of service to you, please feel free to contact me.
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3925 West Henrietta Road

Rochester, NY

14623

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Showing 2,239 reviews

September 08, 2023

Great experiences in all departments. . Everyone is always friendly and doesn’t try to sell me something I don’t need. More

by Railtrailbiker
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Debbie, Trevor, Brad
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Sep 11, 2023 -

Garber Honda responded

We're glad to know you've had great experiences with us at Garber Honda! Our team always aims to provide friendly and honest service. Thanks for the review, we appreciate it!

September 08, 2023

Service advisor was friendly and communicated everything well. The time my Vehicle was in the shop went very quickly. The Starbucks coffee was a very nice touch. More

by Tbbbunch
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Don’t remember service advisor’s a name. Young, attractive, red headed woman.
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Sep 12, 2023 -

Garber Honda responded

We're glad to know that you had a positive experience with our service advisor at Garber Honda! It's great to see that the quick turnaround and Starbucks coffee added value. Thanks for your review!

September 08, 2023

Very professional, pleasant staff. Clean and friendly environment. Staff offered water to drink on extremely hot day. More

by SERSHERMAN
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Anne B and Josh Grant
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Sep 12, 2023 -

Garber Honda responded

SERSHERMAN, we're glad to know you had a comfortable visit at Garber Honda. Our team always aims for professionalism and friendliness. Drive safely!

September 08, 2023

My very first experience with Garber Honda was a pleasant experience. The service department addressed all my concerns and needs upon arriving to there awesome dealership. They corrected all issues in no tim More

by JDLD476
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian,
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Sep 12, 2023 -

Garber Honda responded

We're delighted to know your first experience with us at Garber Honda was a positive one! Our service department always aims to address all concerns promptly and efficiently. Thanks for the great review, we appreciate it!

September 07, 2023

It is a good dealer for HONDA. Your service and price is reasionable! I will come next year! More

by GYZHAO2000
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Warren Stoutz
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Sep 11, 2023 -

Garber Honda responded

Thanks so much, Gyzhao2000. We look forward to your next visit to Garber Honda!

September 07, 2023

Service advisors are very accommodating and cordial, always with a smile and a hello. Even the service technicians introduce themselves via video, which they take themselves, to show your vehicle and wh More

by FC0733
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jill, Ryan, Warren, Deb, Annie
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Sep 11, 2023 -

Garber Honda responded

We're glad to know you had a positive experience with our service advisors and technicians at Garber Honda. The video introductions are part of our commitment to transparency and customer satisfaction. Thanks for your review!

September 07, 2023

Service was fast, all my questions were answered, and cost was as quoted. Excellent experience. More

by BBINGAMA
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Hannah Tougas
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Sep 11, 2023 -

Garber Honda responded

Thank you for choosing Garber Honda, we appreciate your positive feedback!

September 07, 2023

I have Honda Care so the oil change was covered. Waiting room was clean & comfortable. Was told it would be about an hour but it actually turned out to be about 45 minutes. Excellent service! More

by MEISTERMAN
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
The wonderful woman that checked me in (whose name escapes me right now) & and Charley Aerni
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Sep 11, 2023 -

Garber Honda responded

We're glad to know you found our waiting room comfortable and clean, and that your service was completed quicker than expected. Thanks for choosing Garber Honda!

September 04, 2023

Great dealership to work with. Both cars I’ve purchased from them have been hassle free and no back door price hikes. Highly recommend! More

by TOBIASFITZSIMMONS17
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Ginamarie Lanzatella & Rich
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Sep 08, 2023 -

Garber Honda responded

We're delighted to know that you've had two great experiences with us at Garber Honda. Thanks for the high recommendation and your continued trust in our dealership!

September 03, 2023

Thank you for the car! ! Got the Honda Civic 2024 from ray thank u roy good people! Hoping to shop in future. More

by GANGAPRADHAN577
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roy
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Sep 08, 2023 -

Garber Honda responded

GANGAPRADHAN577, we're glad to know you had a great experience with Ray at Garber Honda. Enjoy your new 2024 Honda Civic! We look forward to serving you again in the future.

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