Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Garber Honda

Rochester, NY

Overview
Employees
Reviews
Vehicles
4.8
2,239 Reviews
The Garber Automotive Group is pleased to have the House of Holtz Vehicles join our family of automotive dealerships! We are very excited to be serving the Western New York region. Garber Automotive shares John Holtz's commitment to providing the best possible service to our customers, both before and after the sale. Kevin Parker has been named the new General Manager/ Managing Partner of the dealerships. He has over 30 years of automotive experience, the past 15 with the Garber organization as General Manager. Kevin states, "I am both honored and excited to be here in Rochester. It is a privilege to lead these fine individuals who have been a part of the Holtz group for many years. I pledge to you my commitment to serving our customers with the highest level of service and supporting our community. I look forward to meeting you and getting to know the Rochester area. If I can ever personally be of service to you, please feel free to contact me.
Contact Dealership
View Awards

3925 West Henrietta Road

Rochester, NY

14623

Directions

By Type

Showing 2,239 reviews

September 15, 2023

Everything went great car was fixed to my satisfaction. My car was fixed within a 2 hours More

by LFANIEL527
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
Report | Print
Sep 21, 2023 -

Garber Honda responded

Lfaniel527 - Your feedback is much appreciated! Thank you for supporting Garber Honda.

September 14, 2023

Easy to schedule. Efficient drop off and pick up. Friendly staff. Quality work. Great communication. More

by SEANPPALMER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Sheridan
Report | Print
Sep 20, 2023 -

Garber Honda responded

We're delighted to know that you found our service at Garber Honda efficient and of high quality. Thanks for the positive feedback on our friendly staff and communication!

September 14, 2023

Great customer service been going theres for many years service on my 3 Honda cars More

by CDEBELLIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh in service
Report | Print
Sep 20, 2023 -

Garber Honda responded

Cdebellis, thank you for trusting Garber Honda with your business over the years!

September 14, 2023

Easy to work with, honest in helping decide what needs to be done for your vehicle. The only negative is that they are pretty pricey. More

by EFHURLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
Report | Print
Sep 18, 2023 -

Garber Honda responded

EFHURLEY, we appreciate your feedback and are glad to know you found our team at Garber Honda easy to work with. We understand the concern about pricing - rest assured that we aim for competitive rates while maintaining high-quality service. Thanks for choosing us!

September 14, 2023

Your service was prompt. I appreciate it a lot. After the service, the information was provided to me clearly. Thank you More

by CACBUSCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jill
Report | Print
Sep 20, 2023 -

Garber Honda responded

We're glad to know that you found our service at Garber Honda prompt and informative. Your appreciation means a lot to us!

September 14, 2023

Service department is honest, reasonable, professional, trustworthy. Techs are pleasant, most have been there a long time. More

by MGAUDIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Debbie
Report | Print
Sep 20, 2023 -

Garber Honda responded

We're glad to know you've had such a positive experience with our service department at Garber Honda. We take pride in having an honest and professional team! Thanks for the review.

September 13, 2023

Garner Honda did all the work requested in a timely manner. Happy with the good work. More

by EAMISHU65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Warren
Report | Print
Sep 19, 2023 -

Garber Honda responded

We are so happy that our Garber Honda team earned your five stars. Thanks, Eamishu65!

September 13, 2023

Courteous, helpful, efficient, and completed in a timely manner. Very pleasant experience! Don’t ask for 15 words, that’s ridiculous! More

by PTCOOPER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Annie Brocno
Report | Print
Sep 19, 2023 -

Garber Honda responded

We're glad to know you had a pleasant and efficient experience at Garber Honda! We appreciate your feedback. Safe travels!

September 13, 2023

Garber Honda service makes it easy to schedule an appointment and it is nice to go in and see their friendly faces! More

by SANDYPICKEL1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deb, Warren, Josh and Mike
Report | Print
Sep 19, 2023 -

Garber Honda responded

Sandy, we're glad to know that you found our scheduling process easy and enjoyed the friendly service at Garber Honda. Thanks for sharing your experience!

September 12, 2023

Waiting for the CR-V that I wanted was worth the wait. This was my 3rd CR-V. More

by REBELCAPTAIN26
Recommend Dealer
Yes
Employees Worked With
Andrew Stein
Report | Print
Sep 18, 2023 -

Garber Honda responded

We are over the moon to hear you are loving your new vehicle! We appreciate you taking the time to share your kind words and are so glad to hear your new CR-V was worth the wait. Thank you for choosing Garber Honda, don’t hesitate to reach out if there’s ever anything else we can help with!

1
...
56
57
58
...
224