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Garber Honda

Rochester, NY

Overview
Employees
Reviews
Vehicles
4.8
2,239 Reviews
The Garber Automotive Group is pleased to have the House of Holtz Vehicles join our family of automotive dealerships! We are very excited to be serving the Western New York region. Garber Automotive shares John Holtz's commitment to providing the best possible service to our customers, both before and after the sale. Kevin Parker has been named the new General Manager/ Managing Partner of the dealerships. He has over 30 years of automotive experience, the past 15 with the Garber organization as General Manager. Kevin states, "I am both honored and excited to be here in Rochester. It is a privilege to lead these fine individuals who have been a part of the Holtz group for many years. I pledge to you my commitment to serving our customers with the highest level of service and supporting our community. I look forward to meeting you and getting to know the Rochester area. If I can ever personally be of service to you, please feel free to contact me.
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3925 West Henrietta Road

Rochester, NY

14623

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Showing 2,239 reviews

September 19, 2023

Van only needed an inspection. I was in and out in just over half an hour. Making the appointment online was easy. More

by amurphy40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jill (?) (service writer)
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Sep 20, 2023 -

Garber Honda responded

We're glad to know that your inspection went smoothly and quickly at Garber Honda. It's great to see our online appointment system worked well for you too! Thanks for the review.

September 19, 2023

We have dealt with Garber Honda for 15 years and this purchase was our 4th CRV. Annie Bochno works very hard for the customer and has a great personality. Very satisfied with all she has done for us! More

by LORRIE.FAULKNER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Annie Bochno
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Sep 20, 2023 -

Garber Honda responded

Lorrie, it's great to know that you've been with us for 15 years at Garber Honda! We're glad Annie has consistently provided excellent service. Enjoy your new CRV and thank you for being a loyal customer!

September 19, 2023

I brought my car in to be inspected. The whole experience was quick and excellent. I will definitely bring my car back in the future. More

by WELGOSSKEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah Tougas, Carlos Arroyo
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Sep 20, 2023 -

Garber Honda responded

We're glad to know your inspection experience at Garber Honda was quick and excellent! We look forward to seeing you again in the future. Safe travels until then!

September 17, 2023

Excellent quality of work by Garrett Meier and great customer service by Hannah Tougas. I couldn't be happier! More

by BVAIL0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah Tougas, Garrett Meier
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Sep 21, 2023 -

Garber Honda responded

We're so glad to know that Garrett and Hannah provided excellent service during your visit at Garber Honda. Thanks for sharing this positive feedback, we appreciate it!

September 17, 2023

Excellent customer service. Kept me informed about the status of my scheduled maintenance for my Honda Accord.. More

by DOWBBU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Debbie
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Sep 21, 2023 -

Garber Honda responded

We're glad to know you had a positive experience with our team at Garber Honda. Keeping customers informed is one of our top priorities! Thanks for trusting us with your Accord's maintenance.

September 16, 2023

We have always had an excellent experience at Garber! Thomas and Rich are fantastic to work with! Everyone at the service center is great too! More

by kristen.paruta
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rich Lombardi
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Sep 21, 2023 -

Garber Honda responded

We're delighted to know that you've consistently had excellent experiences with us at Garber Honda! Thomas, Rich and the rest of our team appreciate your kind words. Thanks for choosing us!

September 16, 2023

Not good because they told me everything was good last night I was stranded because there was not a single drop of antifreeze left in my coolent. Not happy at all they take my money every service but not More

by PEMBEBILGIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
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Sep 18, 2023 -

Garber Honda responded

I'm really sorry to read about your experience. We strive for excellence in our service, and I would like the opportunity to make things right. Please reach out so we can discuss this further at your earliest convenience. Thank you, Mike Swain Service Manager (585) 334-0880

September 16, 2023

Smart and thoughtful top notch in every way. Sure to refer her to a friend looking for great service and service to match More

by BCOPPARD
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Anne
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Sep 21, 2023 -

Garber Honda responded

We're delighted to know you had a top-notch experience at Garber Honda! Thank you for considering us worthy of your referral. We look forward to serving both you and your friends in the future!

September 15, 2023

This dealership and Quentin Brooks could not have been better. He was so attentive and knowledgeable. He made this experience a wonderful one!!!! I highly recommend Quentin and this dealership. More

by BRBR_RADLEY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Quentin Brooks
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Sep 21, 2023 -

Garber Honda responded

We're delighted to know that Quentin and our team at Garber Honda provided you with an excellent experience! We appreciate your recommendation. Enjoy the ride!

September 15, 2023

It,Was a good experience. everyone was nice and professional.my RIDGELINE was fixed properly.thank you so much. 😊 More

by ITHANKU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah. 😊
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Sep 21, 2023 -

Garber Honda responded

We're glad to know your experience at Garber Honda was a good one and that we could get your Ridgeline back in top shape. Thanks for the positive feedback!

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