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Garber Honda

Rochester, NY

Overview
Employees
Reviews
Vehicles
4.8
2,239 Reviews
The Garber Automotive Group is pleased to have the House of Holtz Vehicles join our family of automotive dealerships! We are very excited to be serving the Western New York region. Garber Automotive shares John Holtz's commitment to providing the best possible service to our customers, both before and after the sale. Kevin Parker has been named the new General Manager/ Managing Partner of the dealerships. He has over 30 years of automotive experience, the past 15 with the Garber organization as General Manager. Kevin states, "I am both honored and excited to be here in Rochester. It is a privilege to lead these fine individuals who have been a part of the Holtz group for many years. I pledge to you my commitment to serving our customers with the highest level of service and supporting our community. I look forward to meeting you and getting to know the Rochester area. If I can ever personally be of service to you, please feel free to contact me.
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3925 West Henrietta Road

Rochester, NY

14623

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Showing 2,239 reviews

September 24, 2023

Deb is always terrific , very thorough, and attentive. Explains everything in detail and provides guidance when asked. More

by RSCHAUSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deb
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Oct 02, 2023 -

Garber Honda responded

RSCHAUSE, it's great to know that Deb provided you with such detailed and attentive service at Garber Honda. We appreciate your feedback!

September 24, 2023

Service recall work done well. Need to reset car settings when done. My go to service center. More

by bobstein
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Don't know
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Oct 02, 2023 -

Garber Honda responded

BobStein, thank you for your positive review of Garber Honda!

September 24, 2023

My ny state inspection went very quickly. I am satisfied with the service that was performed More

by mmollyvail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember
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Oct 03, 2023 -

Garber Honda responded

Thank you for choosing Garber Honda, we appreciate your positive feedback!

September 24, 2023

My service was fast and courteous. It only took about an hour. So happy with this experience. More

by LSCOTT62001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Grant
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Oct 03, 2023 -

Garber Honda responded

Thank you so much, Lscott62001! We appreciate your business here at Garber Honda.

September 24, 2023

you guys made the process of buying a car so smooth. Very friendly, straightforward service More

by AMJ8174
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Zach Bliss
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Oct 02, 2023 -

Garber Honda responded

Thank you for the kind words! We are thrilled to hear that we helped your car-buying process go smoothly. All of us at Garber Honda appreciate your recommendation and wish you safe driving!

September 24, 2023

Salesperson was personable and knowledgeable. She was fun to work with and met all my needs regarding purchase. More

by NRICCI
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Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Anne Bochno
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Oct 02, 2023 -

Garber Honda responded

NRICCI, we're glad to know Annie at Garber Honda made your car buying experience enjoyable and met all your needs. Thanks for the positive feedback!

September 24, 2023

I was very happy with the service I received from Austin and Ryan at Garber Honda. The purchase of this car went smoothly. More

by RANDI
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Austin, Ryan
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Oct 02, 2023 -

Garber Honda responded

Randi, we're glad to know Austin and Ryan provided you with excellent service at Garber Honda. Thanks for sharing your smooth car purchase experience!

September 24, 2023

I appreciated the courtesy of the staff, and that my inspection coming due was pointed out. I did not feel like I was being taken advantage of or talked down to. Teh only issue was the video of my car c More

by A
Service Time
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Recommend Dealer
Yes
Employees Worked With
I'm sorry - I cannot recall
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Oct 03, 2023 -

Garber Honda responded

We're glad to know you appreciated our staff's courtesy and transparency at Garber Honda. We'll take your feedback about the video quality into consideration for future improvements. Thanks for sharing!

September 23, 2023

Run efficiently and professionally . Waiting room was comfortable too! I like receiving the text messages as to what is happening as far as maintenance on my car More

by MFISHER8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
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Oct 02, 2023 -

Garber Honda responded

We're glad to know you found our service efficient and professional at Garber Honda. We aim for comfort in all aspects, including the waiting room! Thanks for appreciating our text message updates too - we find it's a great way to keep customers informed.

September 23, 2023

Morgan, Your professionalism and assistance through the car buying process was outstanding! I didn’t have to come into the dealership to go back and forth you assisted me under my life circumstance and rea More

by JMEISENZAHL5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Morgan Leasman
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Oct 02, 2023 -

Garber Honda responded

We're so glad to know that Morgan made your car buying experience stress-free and efficient at Garber Honda. We appreciate the recommendation, and we'll be sure to pass along your kind words!

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